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  • Casual Articles - Inside Sales Tips - How to Use Assumptive Questions

    How to Handle Difficult Customer Conversations--4 Essential Keys
    Your business is rolling. Your products are getting to your customers on time. Everything is working just the way you promised it would. Your customers pay their bills on time. No complaints. The bond between you and your customers could not be stronger.Then something happens. (You
    of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do

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    There are all kinds of questions a sales rep can ask -- closed-ended, open-ended, directive, etc. -- but none are more valuable than the assumption question.

    While 80% of your competition use closed ended questions – “Are you the decision maker on this?" only the Top 20% use and value the proper use of the assumption question.

    The main benefit of using an assumptive question is that it often catches your prospect off guard and eliminates the smoke screens they are so used to giving. Let's take the above example of the decision maker.

    To start with, most prospects you speak with will involve others in the decision-making process. But most of them won't tell you this until the end of your presentation.

    Asking the closed-end question “Are you the decision maker," often prompts them to say yes and so avoids further qualifying from you. But if you've been in sales a while, you know the “I've got to talk to _______” objection still surfaces -- usually at the very end.

    Using an assumption question can often smoke this out. Here's what to say:

    “________ who else will you be speaking with in regards to this decision?"

    When you ask an assumptive question like this, your prospect will often volunteer crucial information you will need to close the sale later on -- information that 80% of your competition isn't getting.

    And you will usually get this information by using these kinds of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do t

    Direct Marketing Puts Information In The Buyer's Hands
    Direct marketing is advertising from a manufacturer or front-end supplier directed to the ultimate consumer of a product or service. Another way of looking at direct marketing is selling to a consumer directly, whether is from a printed magazine campaign, TV or radio spot, or from a direct mai
    using an assumptive question is that it often catches your prospect off guard and eliminates the smoke screens they are so used to giving. Let's take the above example of the decision maker.

    To start with, most prospects you speak with will involve others in the decision-making process. But most of them won't tell you this until the end of your presentation.

    Asking the closed-end question “Are you the decision maker," often prompts them to say yes and so avoids further qualifying from you. But if you've been in sales a while, you know the “I've got to talk to _______” objection still surfaces -- usually at the very end.

    Using an assumption question can often smoke this out. Here's what to say:

    “________ who else will you be speaking with in regards to this decision?"

    When you ask an assumptive question like this, your prospect will often volunteer crucial information you will need to close the sale later on -- information that 80% of your competition isn't getting.

    And you will usually get this information by using these kinds of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do

    Finding a Call Center Job
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    ntation.

    Asking the closed-end question “Are you the decision maker," often prompts them to say yes and so avoids further qualifying from you. But if you've been in sales a while, you know the “I've got to talk to _______” objection still surfaces -- usually at the very end.

    Using an assumption question can often smoke this out. Here's what to say:

    “________ who else will you be speaking with in regards to this decision?"

    When you ask an assumptive question like this, your prospect will often volunteer crucial information you will need to close the sale later on -- information that 80% of your competition isn't getting.

    And you will usually get this information by using these kinds of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do

    Turn Trade Show Leads Into Sales
    Were you aware that 80% of all trade show leads never receive any form of sales rep follow up once the trade show is over? And that 43% of your key trade show prospects will have already made their buying decision with someone else by the time they get your materials?Did you also know t
    ay:

    “________ who else will you be speaking with in regards to this decision?"

    When you ask an assumptive question like this, your prospect will often volunteer crucial information you will need to close the sale later on -- information that 80% of your competition isn't getting.

    And you will usually get this information by using these kinds of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do

    Careers In Information Brokering
    Information brokering is fast becoming a great way to make money. All you need to be in business is a computer, Internet connection and the right knowledge for finding and researching all sorts of topics.For the most part, information brokers can find a lucrative niche in the information
    of assumption questions. Here are a few more you can use:

    For budget: “________ most of my clients have a price range in mind when considering this, what is yours?"

    To sell bigger orders – “________ most of my clients want the discount that comes from ordering this by the (case, unit, multiple month contract, etc.), is that how you want to do this is well?

    Assume the close – “________ I’ve been looking forward to getting back with you today. I'm sure you (reviewed the information, brochure, material, etc.) and liked what you saw. Did you want to start with (X size order) today, or take the (larger) order?"

    The assumption questioning technique can be used throughout your sales process and will immediately make you a better closer. My question to you is, “How many current questions can you change so they become assumptive?"

    The more you change, the more sales you will make.

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