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Casual Articles - To Get Better, Use a Coach
Drive-Thru Success Secrets
Preparing for a franchise convention keynote on drive-thru excellence, I spent six hours visiting drive-thru after drive-thru. Great menuboards. Messy, hard-to-read menuboards. Dumpsters wide open within my sight line when ordering. Enclosed, spotless dumpsters. Trash strewn in the lane. Immaculate drive-thrus. I saw it all.When was the last time you went through your drive-thru? What do you see and hear? It’s 11:30 p.m. (or 5:30 p.m.)–do you kno
/p>Preparing for a franchise convention keynote on drive-thru excellence, I spent six hours visiting drive-thru after drive-thru. Great menuboards. Messy, hard-to-read menuboards. Dumpsters wide open within my sight line when ordering. Enclosed, spotless dumpsters. Trash strewn in the lane. Immaculate drive-thrus. I saw it all.When was the last time you went through your drive-thru? What do you see and hear? It’s 11:30 p.m. (or 5:30 p.m.)–do you kno
The quali
Call Center Services - An Ever Increasing Demand
Are your company's call center services all that they could be? Even centers that were state of the art a decade or so ago might be out of date and inadequate today. As technology expands, so do clients' expectations regarding communication. Nowadays, a client will normally expect to be able to contact a company representative more or less twenty-four hours a day, seven days a week, either by phone, fax or email. Clients expect a quick response and cour
My golf game progresses in direct proportion to two things:Are your company's call center services all that they could be? Even centers that were state of the art a decade or so ago might be out of date and inadequate today. As technology expands, so do clients' expectations regarding communication. Nowadays, a client will normally expect to be able to contact a company representative more or less twenty-four hours a day, seven days a week, either by phone, fax or email. Clients expect a quick response and cour
The quali
Easy to Read Articles
When writing articles, make sure to keep your readers in mind. Studies have shown that most Internet readers tend to scan a page to find the information they are looking for, rather than reading the entire page. This means having good titles, a lot of subtitles, and making use of bullet points to help your readers easily scan your page. Readers prefer a site like this that is easy to use and will be more willing to come back to your site time and time a
ogresses in direct proportion to two things:When writing articles, make sure to keep your readers in mind. Studies have shown that most Internet readers tend to scan a page to find the information they are looking for, rather than reading the entire page. This means having good titles, a lot of subtitles, and making use of bullet points to help your readers easily scan your page. Readers prefer a site like this that is easy to use and will be more willing to come back to your site time and time a
The quali
Benefit from Differentiating Market Niche and Offer
One of the reasons that professionals resist choosing a market niche is that they confuse niche and offer.Think of your market niche as the location or domain in which you make your offer.By contrast, your offer is who you are and what you do. Your niche is where and with whom you do it.Here's an example of differentiating market niche from offer based on my client's coaching practice.H
ect proportion to two things:One of the reasons that professionals resist choosing a market niche is that they confuse niche and offer.Think of your market niche as the location or domain in which you make your offer.By contrast, your offer is who you are and what you do. Your niche is where and with whom you do it.Here's an example of differentiating market niche from offer based on my client's coaching practice.H
The quali
The Howl
I learned a valuable lesson over the holidays. I learned the real value of experience. The real difference between academics and “On –The – Job” experience. You see, our garbage disposal went out between Christmas and New Years. I won’t use the excuse that I couldn’t find a plumber. I just figured that replacing a garbage disposal was no big deal. I am educated, smart and I can use my hands. After all, how hard can replacing a garbage disposal be for cr
to two things:I learned a valuable lesson over the holidays. I learned the real value of experience. The real difference between academics and “On –The – Job” experience. You see, our garbage disposal went out between Christmas and New Years. I won’t use the excuse that I couldn’t find a plumber. I just figured that replacing a garbage disposal was no big deal. I am educated, smart and I can use my hands. After all, how hard can replacing a garbage disposal be for cr
The quali
Marketing as a Spiritual Practice
“Marketing as a spiritual practice.” It sounds contradictory – how can sales and promotion possibly be considered spiritual? But the secret is, once you truly understand that marketing isn’t all about struggle, jargon, tricks or gimmicks, spiritual practice is the very root of success.Sound completely airy-fairy? We understand the response. But in reality, marketing consists of a set of specific actions or practices. And only you can decide wheth
/p>“Marketing as a spiritual practice.” It sounds contradictory – how can sales and promotion possibly be considered spiritual? But the secret is, once you truly understand that marketing isn’t all about struggle, jargon, tricks or gimmicks, spiritual practice is the very root of success.Sound completely airy-fairy? We understand the response. But in reality, marketing consists of a set of specific actions or practices. And only you can decide wheth
The quality and quantity of practice time I put in.
Staying on
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