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Casual Articles - Generous Donor Refused (how qualified business slipped away)
It is a common belief that management and leadership are the same role. While it is common that a manager also plays the part of the leader, these two roles are truly separate in function and in the way they add to the success of an orginization. By understanding the difference between management and leader
We often find blind spots within our clients’ organizations in the areas of incoming lead capture. For one of our clients, we recommended the establishment of a checks and balances system for analyzing all leads that come via their front desk and via their
If you are looking start a business selling metal detectors you need some knowledge on the subject to make sure that your customers feel comfortable purchasing from you. If you are already knowledgeable about metal detectors than starting your own business and watching the profits come in should happen soon
Picture this. You are a fund development director for a respectable school at a well-known state university. Someone calls and says they wish to donate $25,000 for a special scholarship fund in honor of her deceased brother, an alumnus of the school. What would you say? If you think like we do, you’d say, “So sorry about your brother. Thank you for selecting us. When can we get your check!”
In this case, the fund development director responded, “Sorry, we have a minimum donation of $50,000.” The prospective donor then said, “In addition, I have a huge bequest in my will for your school. That would put you well over your minimum. Surely that would satisfy your requirements.” The development director stuck to her understanding of the rules and let the donor …and her money…go.
Instead of reporting the regrettable situation to the dean of the school (the fund development director’s boss), the donor changed her will and has designated all of her money elsewhere. What are the chances that the dean – the boss - will ever hear about the sizable scholarship and donation that didn’t make it into their bank account?
Actionable Improvements
We often find blind spots within our clients’ organizations in the areas of incoming
lead capture. For one of our clients, we recommended the establishment of a
checks and balances system for analyzing all leads that come via their front desk
and via their
Delegation is the buzzword when talking about workforce management solutions. Delegation is the process by which authority is granted to a subordinate by his superior. But for delegation of authority, organizations would remain forever small. Delegation is the only solution to cope with the increasing workl
In this case, the fund development director responded, “Sorry, we have a minimum donation of $50,000.” The prospective donor then said, “In addition, I have a huge bequest in my will for your school. That would put you well over your minimum. Surely that would satisfy your requirements.” The development director stuck to her understanding of the rules and let the donor …and her money…go.
Instead of reporting the regrettable situation to the dean of the school (the fund development director’s boss), the donor changed her will and has designated all of her money elsewhere. What are the chances that the dean – the boss - will ever hear about the sizable scholarship and donation that didn’t make it into their bank account?
Actionable Improvements
We often find blind spots within our clients’ organizations in the areas of incoming
lead capture. For one of our clients, we recommended the establishment of a
checks and balances system for analyzing all leads that come via their front desk
and via their
Go for a ride with a direct marketing, home based business opportunities.Is it possible to start a direct marketing, home based business, from the Internet? The answer is “yes” and it is right in front of your face. Anything is achievable with the participation of the Internet especially in modern d
Instead of reporting the regrettable situation to the dean of the school (the fund development director’s boss), the donor changed her will and has designated all of her money elsewhere. What are the chances that the dean – the boss - will ever hear about the sizable scholarship and donation that didn’t make it into their bank account?
Actionable Improvements
We often find blind spots within our clients’ organizations in the areas of incoming
lead capture. For one of our clients, we recommended the establishment of a
checks and balances system for analyzing all leads that come via their front desk
and via their
Be careful about choosing your next trade show display. With all the cookie cutter popup trade show displays being sold today via the web and particularly with the competitive prices, it may be tempting to save the $2000 on your next display by purchasing one of these booths online. You know the ones I'm
Actionable Improvements
We often find blind spots within our clients’ organizations in the areas of incoming
lead capture. For one of our clients, we recommended the establishment of a
checks and balances system for analyzing all leads that come via their front desk
and via their
I am an avid internet user; I love the fact that there is information on almost any topic that you could think of at the tips of your fingers. Through my journeys on the information highway, I have several times come across “Make money on the internet!” “Free and easy program, make over $2100 a day”. They
We often find blind spots within our clients’ organizations in the areas of incoming lead capture. For one of our clients, we recommended the establishment of a checks and balances system for analyzing all leads that come via their front desk and via their web site. The analysis of the leads or inquiries is not just left with one person. Anyone who answers the phone is expected to log all calls that come in (a system can be designed to make that really painless). Several people are charged with reviewing all inquiries that come to the website. This may seem redundant, yet each person interprets a “lead” differently. As a result, many different creative responses to leads have brought in business that may have been ignored or rejected. Your goal should be to prevent prospects from slipping through the cracks.
Every executive should have ongoing discussions with those they supervise to make sure they have a healthy understanding about what it takes to be creative when prospects call. It may also include occasional mystery shopping from an outside resource.
If you are one of the People at the Top, how confident are you that no qualified business is being turned away?
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