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    Smashing the Myth of the Press Release
    A musician spends years honing his craft. He writes world-class songs and performs them in a manner that moves his listeners to tears. He records a demo tape and sends it to record labels. He gets a contract and becomes rich, famous and adored.The lesson: demo tapes are the secret of becoming a famous musician.Wait, you say, the demo tape was just a tool, just his way of conveying his talent. It's his ability as a musician tha
    effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own dec

    Business Logic; Bad Logic, Poor Business
    We see and read fallacies in logic every day. I am sure that there is a chance that even in this august newspaper there has been the odd fallacy in logic which escaped the eagle eyes of the editors. In this very column, I am sure that at times I have made an error in logic even though I pride myself in being logical.Fallacies in logic in a journal or newspaper or a conversation between people creates frustration and perhaps heated discussio
    “In theory there is no difference between theory and practice. In practice there is a huge difference.”

    Lone Wolf – Lead Wolf --- The Evolution of Sales is a book about practice that has been tested in the crucible of real life experience. It was originally intended for field sales representatives who worked in the wholesale distribution industry. As the book developed, it now speaks to sales representatives in all industries whether they are field sales, inside sales, or counter sales representatives. It even speaks about lessons that managers need to know in this new century.

    Each chapter is a story, and some of them have case studies and other activities to help the reader translate the story to their own situation. Each chapter was originally published as an article in one or more industry publications so they have already passed the test of relevance.

    The world of sales continues to change and the strategies that created success in the past are failing to generate success in the new world order. This book tells a simple, but powerful, story of managing change. There are those who are genetically programmed to play the game to win, rather than simply playing not to lose. Every reader needs to think critically so they can play their own game. Those that are firmly on the path of playing to win will recognize many of the lessons that are examined in this book.

    To the superstar readers, you may not learn much from this book as you have made the hard won discoveries on your own. This will be an enjoyable read for most of you because the book ratifies your own learning and direction. To the old school sales reps who just want to be left alone and get a better price, you won’t finish the book. Creating meaningful change always starts with taking responsibility for your own situation. At the most basic level, there is personal responsibility and there are excuses. There are sales reps who are 10th degree black belts at making excuses and you won’t find any new excuses in this book.

    This book was written for those of us in the middle: those who are driven to success, who are frustrated, but who are open and willing to learn. You have taken personal responsibility for your own career development and you look at sales as a profession rather than just a job.

    Some of the stories deal with sophisticated approaches to supply chain management, including consignment and national account programs. These issues are above the typical pay grade of most sales reps. They are included because success in sales is more than personal effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own deci

    6 Powerful Practices for Coping with Information Overload
    Today’s high-tech world is deluged with more information than ever imaginable. In spite of all the promises of the paperless office, statistics show that exactly the opposite is happening. It is projected that by 2005 there will be 50% more paper than there was in 1995! Those who have tried the paperless solution find it has its own challenges. How many lunches have you missed because you were searching through files – never finding what you nee
    studies and other activities to help the reader translate the story to their own situation. Each chapter was originally published as an article in one or more industry publications so they have already passed the test of relevance.

    The world of sales continues to change and the strategies that created success in the past are failing to generate success in the new world order. This book tells a simple, but powerful, story of managing change. There are those who are genetically programmed to play the game to win, rather than simply playing not to lose. Every reader needs to think critically so they can play their own game. Those that are firmly on the path of playing to win will recognize many of the lessons that are examined in this book.

    To the superstar readers, you may not learn much from this book as you have made the hard won discoveries on your own. This will be an enjoyable read for most of you because the book ratifies your own learning and direction. To the old school sales reps who just want to be left alone and get a better price, you won’t finish the book. Creating meaningful change always starts with taking responsibility for your own situation. At the most basic level, there is personal responsibility and there are excuses. There are sales reps who are 10th degree black belts at making excuses and you won’t find any new excuses in this book.

    This book was written for those of us in the middle: those who are driven to success, who are frustrated, but who are open and willing to learn. You have taken personal responsibility for your own career development and you look at sales as a profession rather than just a job.

    Some of the stories deal with sophisticated approaches to supply chain management, including consignment and national account programs. These issues are above the typical pay grade of most sales reps. They are included because success in sales is more than personal effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own dec

    Competitive Edge
    In his book, The Road Ahead, Bill Gates of Microsoft writes of “friction-free capitalism” made possible by developments in communications, chief among them the Internet and its World Wide Web. In this context, “friction” is everything that keeps markets from functioning as the “perfect competition” of economics textbooks. This friction can be a function of distance between buyer and seller, costs of overcoming this distance, and incomplete or inco
    re firmly on the path of playing to win will recognize many of the lessons that are examined in this book.

    To the superstar readers, you may not learn much from this book as you have made the hard won discoveries on your own. This will be an enjoyable read for most of you because the book ratifies your own learning and direction. To the old school sales reps who just want to be left alone and get a better price, you won’t finish the book. Creating meaningful change always starts with taking responsibility for your own situation. At the most basic level, there is personal responsibility and there are excuses. There are sales reps who are 10th degree black belts at making excuses and you won’t find any new excuses in this book.

    This book was written for those of us in the middle: those who are driven to success, who are frustrated, but who are open and willing to learn. You have taken personal responsibility for your own career development and you look at sales as a profession rather than just a job.

    Some of the stories deal with sophisticated approaches to supply chain management, including consignment and national account programs. These issues are above the typical pay grade of most sales reps. They are included because success in sales is more than personal effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own dec

    Tacit Knowledge and the Knowledge Management Systems
    In today’s economy, knowledge management has moved from being one of the resources of competitive advantage to being the most important resource. All attention has been turned toward knowledge and methods to manage it. Nonaka (1991) states that knowledge and its strategic use is one sure source of sustained competitive advantage for organizations. Thus, the processes used to retain and transfer knowledge is becoming the main objective of organizat
    re 10th degree black belts at making excuses and you won’t find any new excuses in this book.

    This book was written for those of us in the middle: those who are driven to success, who are frustrated, but who are open and willing to learn. You have taken personal responsibility for your own career development and you look at sales as a profession rather than just a job.

    Some of the stories deal with sophisticated approaches to supply chain management, including consignment and national account programs. These issues are above the typical pay grade of most sales reps. They are included because success in sales is more than personal effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own dec

    Private Label Drinking Water - A Powerful Brand Builder
    All firms need to build a strong brand in order to effectively compete. A strong brand distinguishes one firm from another and allows individual messages that express the strength of the company, product and service offerings. A strong brand shows how your offering is different and should clearly express features and benefits that appeal to the marketplace. Those firms that make a clear statement about the strengths of their respective brands gene
    effort, skill and talent. It is fundamentally about building and managing customer relationship equity. The Lead Wolf strategies described in this book will often require that the sales rep challenge their own management to innovate and provide creative solutions that help customers make money. The examples provide practical “how-to” solutions so your manager can’t dismiss your views as whining.

    Learning and personal growth are the only alternatives to the slow death of intellect. We have all seen the sales reps who have 20 years of experience – but it is actually one year of experience repeated twenty times. We each make our own decisions about how much and how fast. This book was written to help those on the path of growth to rise to the next level. At the age of 56, I have learned that there is always a faster gun, and there is always a next level. My growth is limited by my own personal ability to see my own shortcomings and my willingness to take responsibility for them.

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