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    Sales Openers: Should You Greet With Hello, Hi, or Starkly Recite Your Name?
    You’re sitting down to make some phone calls to a prospecting list that you’ve assembled or purchased.Everything looks good, and you even have your script, your sales spiel, in front of you.But I’ll bet there’s something you either forgot to insert into that call path or that you didn’t completely think through: the very first words that would flow from your lips.Specifically, what is the VERY FIRST WORD you’re going to use, and did you select it after fully considering its impacts?Let’s examine three starters: (1) Hello; (2) Hi, (3) and I.(1) Hello is probably your first impulse, but it sounds formal, as if you are a stranger to that company. You’re on your best behavior wi
    they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to inv

    How To Select A Six Sigma Quality Improvement Project
    Selecting a quality improvement project is pretty similar to selecting any other project in Six Sigma. But identifying the improvement area within your department or within the business will not automatically lead to having the project selected. Not even filling out a few forms or forming the core team nor naming a team leader will mean that you have selected a project that changes the way your business is conducted.Let us examine what constitutes a good project as a precursor to understanding how to select a quality improvement project for Six Sigma implementation.What Constitutes A Right Six Sigma Project?Although organizations intend to select projects that help them change their botto
    Imagine you just met someone new. The formalities of names, jobs and the like have been exchanged and you seem to be getting along famously. But before you know it, a few minutes pass – and it looks like you’re running out of clich?s!

    Now what?

    There comes a time in every conversation with someone you’ve just met when you must cross the chasm between “HOW are you?” and “WHO are you?” A helpful technique for doing so is by asking creative, open ended questions. These questions function as front porches, inasmuch as their ability to build rapport, spark creativity and invite people to share their experiences and preferences. What’s more, they show an interest in people’s opinions and insights.

    The following list is an excerpt from my most recent book, The Power of Approachability, which has just been released and is available for sale on www.hellomynameisscott.com.

    1) Who are some of your mentors?
    Mentoring is a hot topic right now. In fact, some people make a living setting up mentoring programs for businesses and organizations! That’s awesome. People need more mentors. I know I’d be lost without mine. So, it’s a perfect topic to bring up with someone you’ve just met. And you can learn a great deal about your conversation partner when you ask this question.

    My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.

    2) What’s the one book that’s been most influential on your business?
    I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invi

    Approachability FAQ's Answered, Part 1
    The following questions come directly from hand-written audience evaluations from my speeches. I hope they provide you with great insight into approachability!What are some approach techniques? If two or more people are talking in a circle or small group, here’s what you do:1. Approach the group and smile. Don’t cross your arms and make eye contact with whoever is speaking. 2. Don’t say anything, wait for someone to speak to you first. 3. Use all three head nod speeds: slow = I follow you, medium = I agree, fast = I’m excited. 4. If you can, find an appropriate time to chime in, either introduce yourself or comment on something that’s been said. 5. Have fun!
    ons function as front porches, inasmuch as their ability to build rapport, spark creativity and invite people to share their experiences and preferences. What’s more, they show an interest in people’s opinions and insights.

    The following list is an excerpt from my most recent book, The Power of Approachability, which has just been released and is available for sale on www.hellomynameisscott.com.

    1) Who are some of your mentors?
    Mentoring is a hot topic right now. In fact, some people make a living setting up mentoring programs for businesses and organizations! That’s awesome. People need more mentors. I know I’d be lost without mine. So, it’s a perfect topic to bring up with someone you’ve just met. And you can learn a great deal about your conversation partner when you ask this question.

    My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.

    2) What’s the one book that’s been most influential on your business?
    I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to inv

    7 Ways to Gear up Your Job Search Mindset
    How Do You Know When You Need To Gear Up Your Job Search Mindset?All good things in life come at a price. Bagging a good job is not exclusive to this principle. You know there is something amiss somewhere, when your job applications don’t strike a chord so much as to get you interview calls. Worse is when your interviews result in we-will-let-you-know-later kind of answers.What Is Gearing Up Your Job Search Mindset?Universally, mindsets strangely have high inertia values which don’t allow quicker progression. Misconceptions are most likely to lead you nowhere. Changing your mindset is all about breaking the myths that you might believe about anything. In short, gearing up your mindset is
    In fact, some people make a living setting up mentoring programs for businesses and organizations! That’s awesome. People need more mentors. I know I’d be lost without mine. So, it’s a perfect topic to bring up with someone you’ve just met. And you can learn a great deal about your conversation partner when you ask this question.

    My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.

    2) What’s the one book that’s been most influential on your business?
    I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to inv

    The Single Most Important Question You Can Ask Your Prospects
    People who are in network marketing often get involved in it because the come from a place of scarcity or need. This is the single most common problem that causes people to fail in their network marketing business.The reason for this is because when you come from a place of neediness, your prospects can sense this, even if it's on a subconscious level.Here's how to turn this around in the simplest way possible.Have you ever heard of the 80/20 rule? 80% of your success in this industry is your mindset, your attitude, and the way you perceive yourself. This because people will see you the same way you see yourself. I would even go so far as to say that 90% of your success i
    nsight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.

    2) What’s the one book that’s been most influential on your business?
    I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to inv

    Make More Money - A Business Owner's Simple Solution
    Think about the fact that 95% of us aren’t financially able to look after ourselves when we retire and also that 95% of small businesses go out of business after their first 5 years. These are alarming figures.Why it is so many businesses don’t make it past 5 years? Well there are a lot of different reasons but the one I run into all the time in dealing with business owners is that they don’t charge enough for their products or services to make a healthy profit.So you would think the simple solution would be to:'Raise Their Prices'Seems kind of crazy that a business owner would not charge enough to make a good profit but there are 3 reasons why they don’t.:
    they are and how they do business.

    I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)


    3) What’s the biggest mistake you made in your first year of business?
    Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invite someone into your heart. After all, a self-deprecating remark is one of the most effective forms of humor. And people love to know that the person they’re talking to is human, just like them. Talk about making an instant connection!

    A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he worked on a few years back. When he finished a few minutes later he said, “Thanks – that was a really great question!”

    4) What part of your job do you enjoy the most?
    This question is one of my all time favorites. It’s fun, positive and always puts a smile on someone’s face – because people love to talk about what they love.

    Take my dad, for example. He’s worked in the closeout business for about 30 years as the president of the St. Louis based CWC Inventories (Closeouts with Class). When I asked him this question he said, “The Booth! I LOVE standing at our booth at those trade shows, talking to customers we’ve had for 20 years, showing them new deals. That’s the best part about my job.”

    If you only used one question from this article, this should be the one. Ask it today. And just watch how the dynamic of your conversation partner’s persona changes. It’s beautiful.

    5) What quotations or motivational phrases do you live by?
    The challenging, impromptu nature of this question stumps a lot of people. However, no better reflection of one’s values shines like the words they live by. One of the valuable activities I do during various speeches is to have people write one of their “words to live by” on the bottom of their nametags. Then they have to share it with as many people as possible in the next five minutes. The room fills with laughter, smil

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