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Casual Articles - Build Sales With Five Great Mood Enhancers
When you think of a railroad conductor, what is the first thing that comes to mind? Usually, it’s the guy riding in the caboose of a train. Even though the caboose has been left behind, the important job of a conductor hasn’t. The position is alive and well and both men and women are working hard at i
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly
In a sense, the entrance to SFGT is a window into the person who leads the company, Dudley Fitzpatrick, CEO. Open the big front door of the old town house on Walnut Street and the first thing you notice is three old stone steps. Couldn't they afford new steps? Then you see the second door. It's all g
In that era, the tune, “In The Mood” was a smash hit.
One thing is for sure. Customers have to be in the right mood in order to buy, and certainly to buy the amount and type of product or service we wish to sell.
But we can’t just leave customers to their own devices, hoping they’ll feel just right when we need to make a sale. We have to do what we can to manage their predisposition to buy, to enhance their moods.
Here are five things you can do to elevate people’s moods, on the spot:
(1) Make them smile.
The easiest way to do this is to smile at them, even if you’re speaking to them over the phone. Jokes can work, anecdotes, too. Beware of self-deprecating humor, however. You don’t want them to think you’re a goof.
(2) Compliment them.
Anything is grist for a complement. If their receptionist seems professional and well trained, say so. Praise the beautiful art or inspirational quotes they’ve placed on the walls.
(3) Listen to them, offering supportive nonverbal feedback as you do.
It’s very rare to enjoy the rapt attention of anyone, these days. So, when you’re clearly hanging on their every word, you’re silently screaming, “You’re important!”
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly
In addition to knowing the difference between a lan and a laptop, to be a successful IT consultant, you need to have the personality traits that will permit you to work well with your clients, employees and vendors. Read on to evaluate if you have what it takes to be a successful IT consultant.
But we can’t just leave customers to their own devices, hoping they’ll feel just right when we need to make a sale. We have to do what we can to manage their predisposition to buy, to enhance their moods.
Here are five things you can do to elevate people’s moods, on the spot:
(1) Make them smile.
The easiest way to do this is to smile at them, even if you’re speaking to them over the phone. Jokes can work, anecdotes, too. Beware of self-deprecating humor, however. You don’t want them to think you’re a goof.
(2) Compliment them.
Anything is grist for a complement. If their receptionist seems professional and well trained, say so. Praise the beautiful art or inspirational quotes they’ve placed on the walls.
(3) Listen to them, offering supportive nonverbal feedback as you do.
It’s very rare to enjoy the rapt attention of anyone, these days. So, when you’re clearly hanging on their every word, you’re silently screaming, “You’re important!”
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly
A home business is the most economical way to be your own boss. You don’t have to rent office space, there’s no commute, and your expenses are tax deductible. Still, you will have to get the word out about your business if you want customers. Here are some ways to save money.Business cards are
(1) Make them smile.
The easiest way to do this is to smile at them, even if you’re speaking to them over the phone. Jokes can work, anecdotes, too. Beware of self-deprecating humor, however. You don’t want them to think you’re a goof.
(2) Compliment them.
Anything is grist for a complement. If their receptionist seems professional and well trained, say so. Praise the beautiful art or inspirational quotes they’ve placed on the walls.
(3) Listen to them, offering supportive nonverbal feedback as you do.
It’s very rare to enjoy the rapt attention of anyone, these days. So, when you’re clearly hanging on their every word, you’re silently screaming, “You’re important!”
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly
One is a very tiny number. However, it can have a tremendous impact on your revenues. Here are some ideas to consider: Make one more cold call every day. One extra call a day equals 260 calls in a year. How many meetings could you set up with this number of calls and how many of those m
Anything is grist for a complement. If their receptionist seems professional and well trained, say so. Praise the beautiful art or inspirational quotes they’ve placed on the walls.
(3) Listen to them, offering supportive nonverbal feedback as you do.
It’s very rare to enjoy the rapt attention of anyone, these days. So, when you’re clearly hanging on their every word, you’re silently screaming, “You’re important!”
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly
When a manufacturer does that occasional bit of bottom-line soul searching, the most fundamental determination to consider is which parts, products, customers, projects, and/or jobs are profitable. To this end, Activity-Based Costing (ABC) is used to identify, assign costs to, and report on ma
It’s a lovely feeling.
(4) Overlook poor appearances, social gaffes and miscues.
I was 21, an account executive in a Beverly Hills car leasing agency, when a 19 year old and his 18 year old girlfriend came in and asked me how much they would have to pay per month for a Ferrari.
Because they were younger, shabbily dressed, and sounded so cavalier, I gave them an abrupt reply, tossing a credit application their way, and instructing them to hand in the paperwork before leaving.
Within 30 minutes of their departure, my credit manager, Tony, asked me, “Where are they? Where did they go?”
I told him, “No problem, they left.”
“Oh, my gosh,” he said. “That kid is worth millions. He has a trust fund that is huge. Call him, and lease him anything he wants!”
I blew it because I trusted my judgment about appearances, and killed their buying mood.
(5) Tell yourself, “I’m going to enjoy this”
One of the surest ways to elevate another’s mood is by starting with yours.
Do these five things and you and your customers will always be in the mood to do business.
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