Here are 6 steps that will lead your current customers to giving your more business.

1. Organize your Current Client Call List. Make a list of all current clients and review their client history. Write on your list how long they’ve been with you, how much they’ve spent, what product or service they’re using, and if there are any past or current complaints.
2. Figure out what you want to accomplish from meeting with them. Prepare in advance the purpose of meeting and exactly what you want the outcome to be. Is it to introduce a new product, sell a new product, increase the length of the contract, renew the contract, ask for a referral, or get a testimonial?
3. Set up a time to meet. Let them know you want to meet with them to hear how their business is doing, how your product or service is working for them, and to thank them for doing business with you. They will appreciate you taking the time to do this.
4. Find out if they are happy with your service. Ask them if they’re satisfied with your product or service. Listen closely to what your customer says. Reaffirm back to them what they are telling you. If they’re happy, great! There’s now an opening for you to introduce a new product, ask for referrals, and even get a testimonial from them. Go for it. They want to help you out.
5. Find out if they are unhappy with your service and do something about it. Although they may voice some complaints, it doesn’t mean you’re going to lose their business. Listen keenly to what they say and let them speak without interruption. Then respond by empathizing with their situation and let them know you understand. Inform them you’ll be taking immediate action to resolve the problem and give them a date you’ll get back to them with a resolution. This shows your commitment to resolving the problem quickly. You’ll keep them as your client by showing you care.
6. Never leave without saying “THANK YOU!” Without your existing clients, you wouldn’t have a business. Thank your customer for doing bus
   Go Back To Basics To Get Your Story Into The Media
   IN an era of increasingly complex communications – blogs, satellite, digital, podcasts – business people could be excused for wondering how it’s best to achieve coverage in the media.The methodologies may have become more multifaceted, but facts - the news - will always prevail. So the most cost-effective way is still to submit a newsworthy story about your business and let the technology look after itself.While ‘col
   ving your more business.

   1. Organize your Current Client Call List. Make a list of all current clients and review their client history. Write on your list how long they’ve been with you, how much they’ve spent, what product or service they’re using, and if there are any past or current complaints.
   2. Figure out what you want to accomplish from meeting with them. Prepare in advance the purpose of meeting and exactly what you want the outcome to be. Is it to introduce a new product, sell a new product, increase the length of the contract, renew the contract, ask for a referral, or get a testimonial?
   3. Set up a time to meet. Let them know you want to meet with them to hear how their business is doing, how your product or service is working for them, and to thank them for doing business with you. They will appreciate you taking the time to do this.
   4. Find out if they are happy with your service. Ask them if they’re satisfied with your product or service. Listen closely to what your customer says. Reaffirm back to them what they are telling you. If they’re happy, great! There’s now an opening for you to introduce a new product, ask for referrals, and even get a testimonial from them. Go for it. They want to help you out.
   5. Find out if they are unhappy with your service and do something about it. Although they may voice some complaints, it doesn’t mean you’re going to lose their business. Listen keenly to what they say and let them speak without interruption. Then respond by empathizing with their situation and let them know you understand. Inform them you’ll be taking immediate action to resolve the problem and give them a date you’ll get back to them with a resolution. This shows your commitment to resolving the problem quickly. You’ll keep them as your client by showing you care.
   6. Never leave without saying “THANK YOU!” Without your existing clients, you wouldn’t have a business. Thank your customer for doing bu
      How To Choose Your Career - A Little Like Choosing Your Life's Partner
      Introduction - Case StudyWhen my daughter Meredith (in her late twenties) asked me about starting up a boutique recently, the best advice I could give her was to say nothing. I must admit that I didn't really remember what a boutique was. Sure, I knew it was a shop, but the exact type of shop eluded me. So instead of embarassing myself by letting her know that her infallible, omniscient father really isn't the fountai
      new product, sell a new product, increase the length of the contract, renew the contract, ask for a referral, or get a testimonial?
   7. Set up a time to meet. Let them know you want to meet with them to hear how their business is doing, how your product or service is working for them, and to thank them for doing business with you. They will appreciate you taking the time to do this.
   8. Find out if they are happy with your service. Ask them if they’re satisfied with your product or service. Listen closely to what your customer says. Reaffirm back to them what they are telling you. If they’re happy, great! There’s now an opening for you to introduce a new product, ask for referrals, and even get a testimonial from them. Go for it. They want to help you out.
   9. Find out if they are unhappy with your service and do something about it. Although they may voice some complaints, it doesn’t mean you’re going to lose their business. Listen keenly to what they say and let them speak without interruption. Then respond by empathizing with their situation and let them know you understand. Inform them you’ll be taking immediate action to resolve the problem and give them a date you’ll get back to them with a resolution. This shows your commitment to resolving the problem quickly. You’ll keep them as your client by showing you care.
   10. Never leave without saying “THANK YOU!” Without your existing clients, you wouldn’t have a business. Thank your customer for doing bu
       Existing Franchise Sales
       Opening a franchise is the smartest way to have one’s own business. The person will be in command of the business. Companies often sell their franchises in a bid to expand their business. The Internet is the best place to search for the suitable existing franchise sales offers. Various companies have posted their franchise offers on the web to attract the best business minds. Franchise brokers have jumped on the bandwagon as well.
       ct or service. Listen closely to what your customer says. Reaffirm back to them what they are telling you. If they’re happy, great! There’s now an opening for you to introduce a new product, ask for referrals, and even get a testimonial from them. Go for it. They want to help you out.
   11. Find out if they are unhappy with your service and do something about it. Although they may voice some complaints, it doesn’t mean you’re going to lose their business. Listen keenly to what they say and let them speak without interruption. Then respond by empathizing with their situation and let them know you understand. Inform them you’ll be taking immediate action to resolve the problem and give them a date you’ll get back to them with a resolution. This shows your commitment to resolving the problem quickly. You’ll keep them as your client by showing you care.
   12. Never leave without saying “THANK YOU!” Without your existing clients, you wouldn’t have a business. Thank your customer for doing bu
       Medical Billing - Hiring A Support Person
       The medical billing software company is a tough environment for everyone. However, it is probably the hardest on a support person for a variety of reasons. So when you're putting your company together, what do you look for in a support person? What qualities should they have? What training should they have? What kind of temperament should they have? Yes, this is very important and will be explained, as will everything else th
       em speak without interruption. Then respond by empathizing with their situation and let them know you understand. Inform them you’ll be taking immediate action to resolve the problem and give them a date you’ll get back to them with a resolution. This shows your commitment to resolving the problem quickly. You’ll keep them as your client by showing you care.
   13. Never leave without saying “THANK YOU!” Without your existing clients, you wouldn’t have a business. Thank your customer for doing business with you. Keep in touch with a phone call every few weeks. Write down important dates such as their birthdays, anniversaries, and send them a card or small gift of remembrance. Let them know you appreciate their business and you will continue to provide them with outstanding customer service.

   Assignment:

   • Make a list of your current clients and the status of their accounts.
   • Call your current clients and set up meetings.
   • Prepare your objective and outcome for the meeting.
   • Decide what you want to present at the meeting and rehearse what you plan to say.
   • Role-play with a colleague or friend, using several scenarios of a client who expresses dissatisfaction with your product or service, and work out how you will resolve the situation.

   (c) All Rights Reserved.