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  • Casual Articles - Four Keys to Understanding Sales

    Five Keys to Unlocking Your Golden Shackles
    After years of success, you may find that your current job is not as satisfying as it once was. Usually, this realization doesn't come overnight. Like termites gnawing a piece of timber, the process may take months for you to notice.Maybe you now know, after what seems to have been an eternity of effort, that you will no longer be CEO of y
    ds of differen
    Level the Playing Field: Small Business vs. Fortune 500
    Technology, some people fear it, some resist it, and others embrace it. As a small business owner, it could be the best thing that ever happened to your company. With the technology available today, small businesses are increasingly leveling the playing field between themselves and big companies. With toll free virtual PBX (Private Branch Exchange) tel
    Over the years I’ve read a hundred sales books with all kinds of different
    Getting Noticed!
    One of the best ways to get your name out in your local community is to become a sponsor. A few hundred dollars gets your company name on little League caps; a little more, perhaps an ad at a roller rink. Donate money or materials to the local parade or a float. This buys goodwill and is great self-promotion. If you provide a service donate that. For e
    I’ve read a hundred sales books with all kinds of differen
    Change Your Thinking and Improve Your Career
    Successful people approach their every interaction in a manner that’s different than everyone else. People who are successful enter into each interaction with a desired outcome. They have an idea of what they want from each meeting, each phone call, and each email. The most successful individuals have internalized this behavior; they don’t even realize
    ndred sales books with all kinds of differen
    Forget About Customer Service & Satisfaction: Pursue Customer VALUE
    For the longest time I have been uncomfortable with the various labels we place on our customer facing activities. They are referred to as:Customer ServiceCustomer CareCustomer SupportCustomer Relationship ManagementClient ServicesClient Relations.Most of these titles and designations focus on what we DO
    ks with all kinds of differen
    Tales From the Corporate Frontlines: An Unexpected Benefit
    This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in detail on how your employ
    ds of different approaches and ideas. Some were very good and others left

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