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    Building Staff Into A Team
    Suppose you’ve made the effort to decide what kind of people you’re seeking for your business, and you’ve even gone to the trouble of making sure you hire staff who match those criteria. Is that enough? No it’s not. As the business leader, your last critical activity is to build staff into a team, and there are four areas you should address to accomplish this.TELL ‘EM WHAT’S GOING ON Whether a business is large or small, communication is always at the top of staff complaints. Most bosses assume this means they should talk more, but that’s only a small percentage of it. When you hire good people, one of the characteristics that makes them “good” is that they want to know they’re making a difference. How will they know they are doing that? They’ll know it when you build a system to keep them a
    nt is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each

    How To Beat Competition In Mobile Handset Retail Business
    The competition in the handset business in Nigeria, Africa like other countries of the world, is enormous especially in the major cities. Only entrepreneurs who go the extra mile will always make it. Though the market for GSM handsets is very large, most people find it difficult to break even in the business; an idea is what you will need to differentiate yourself from the crowd and competition no matter where you are located.The secret to this success is the Nokia handset retail business- this simply means branding your shop with Nokia and selling of only Nokia phones. The Nokia brand is the secret.Nokia as you know is unarguably the leading phone manufacturer in the world today, It is also the fastest selling brand in the world today with over 40 percent of worldwide market sales. And here in Nigeria,
    A recent movie starring Richard Dreyfus and Bill Murray tells the story of a man desperately trying to be included as a member of his psychiatrist's family. Whenever the doctor attempted to exclude him, his family would respond by asking, "What about Bob?"

    In the midst of all the work relating to diversity in the workplace, one group often gets excluded. When affirmative action categories are closely examined, we find that nearly everyone is covered in some way except this group. In discussions of equity, this group is excluded. As we struggle with ways to break through the glass ceiling, they are the ones on the other side. In our quest to value differences, we often fail to account for and honor their differences. I speak of course of the non-immigrant, non-Hispanic, able-bodied, heterosexual, white male. (Isn't it interesting that I had to list so many qualifiers to adequately identify them?) This group is often seen as "they" as "we" attempt to get more access and power in organizations. As a black management consultant, I am constantly confronted by white males who feel that they are being attacked and maligned in today=s workplace.

    White men are even given a special phrase when they are not respected, or are overlooked. It is called reverse discrimination, (a term which I use guardedly for this discussion and refuse to use in general conversation). I believe that discrimination is discrimination, no matter who is the target. If a person of color is ignored, overlooked, dismissed, disrespected, or mistreated because of color, that's discrimination.

    If a woman, disabled person, gay or lesbian person, is treated badly because of their group identification, that's discrimination. The practice of applying the term reverse discrimination when speaking of white men implies that they are the sole perpetrators of discrimination against all the other groups. It is as though they stand united and single-minded on one side, while all other groups (the so-called diverse people) stand on the other side. They appear isolated with the "others" pointing, taunting, and blaming them, the white male, for all their problems.

    And, not surprisingly, white men are feeling this isolation as never before. They feel blamed. They feel distrusted. They feel unable to voice their concerns. Think about it. If a white male starts talking about feeling discriminated against, belittled, or held back, he would be challenged and chastised by many people--and he knows it. After all, the conventional argument says that white men have 95% of the positions of power. They are the benefactors of privilege by virtue of their alikeness and affinity with the keepers of power, and they consistently perpetuate their kind in developing and selecting the next wave of power people.

    So, more often than not, they choose to remain silent, preferring not to expose their fears, their concerns, their individual thoughts, for fear of reprisal. Meanwhile they are often forced to hear, acknowledge, and even validate the fears, concerns, and thoughts of all other groups.

    In most of our diversity awareness training, people are invited to share their (honest) thinking with each other. This exercise is often cathartic; people realize how much they have in common (basic needs and desires), and, conversely, they realize that all people have different life experiences that cause them to see others as they do. The point of this "listening with respect" experience is not to seek agreement, but to seek understanding. And, it is important that all points of view be heard, acknowledged, and respected without judgment.

    This exercise is usually successful in getting participation from all groups except white men, for the reasons described above. It becomes necessary, therefore, to give a special invitation to white men by first showing empathy for their position and making it OK for them to say how they feel. As a result, valuable learning is not lost. People who have held a one-sided view of white men get an opportunity to see a more complete picture and to discover ways to appreciate and work more effectively with members of this group.

    The core message and the strength of the diversity movement is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each

    Trucking Companies Can Survive With Freight Bill Factoring
    People who own and operate trucking companies know the importance of having a freight bill paid on time. In fact, it is not only important it is vital to the trucker's success in business. Discovering ways around finding a good paying client that only pays every 30 or 60 days can be a very stressful period. Finding a way to pay for the fuel and manpower to continue operating while waiting for payment is the number one issue that faces most trucking companies. Freight bill factoring has become mainstream in today's trucking industry and offers a solution that can't be found anywhere else.Freight bill factoring has become wildly popular in the past decade within the trucking industry. The practice of freight invoice financing removes the prolonged waiting period to get paid and has most freight bills paid
    tly confronted by white males who feel that they are being attacked and maligned in today=s workplace.

    White men are even given a special phrase when they are not respected, or are overlooked. It is called reverse discrimination, (a term which I use guardedly for this discussion and refuse to use in general conversation). I believe that discrimination is discrimination, no matter who is the target. If a person of color is ignored, overlooked, dismissed, disrespected, or mistreated because of color, that's discrimination.

    If a woman, disabled person, gay or lesbian person, is treated badly because of their group identification, that's discrimination. The practice of applying the term reverse discrimination when speaking of white men implies that they are the sole perpetrators of discrimination against all the other groups. It is as though they stand united and single-minded on one side, while all other groups (the so-called diverse people) stand on the other side. They appear isolated with the "others" pointing, taunting, and blaming them, the white male, for all their problems.

    And, not surprisingly, white men are feeling this isolation as never before. They feel blamed. They feel distrusted. They feel unable to voice their concerns. Think about it. If a white male starts talking about feeling discriminated against, belittled, or held back, he would be challenged and chastised by many people--and he knows it. After all, the conventional argument says that white men have 95% of the positions of power. They are the benefactors of privilege by virtue of their alikeness and affinity with the keepers of power, and they consistently perpetuate their kind in developing and selecting the next wave of power people.

    So, more often than not, they choose to remain silent, preferring not to expose their fears, their concerns, their individual thoughts, for fear of reprisal. Meanwhile they are often forced to hear, acknowledge, and even validate the fears, concerns, and thoughts of all other groups.

    In most of our diversity awareness training, people are invited to share their (honest) thinking with each other. This exercise is often cathartic; people realize how much they have in common (basic needs and desires), and, conversely, they realize that all people have different life experiences that cause them to see others as they do. The point of this "listening with respect" experience is not to seek agreement, but to seek understanding. And, it is important that all points of view be heard, acknowledged, and respected without judgment.

    This exercise is usually successful in getting participation from all groups except white men, for the reasons described above. It becomes necessary, therefore, to give a special invitation to white men by first showing empathy for their position and making it OK for them to say how they feel. As a result, valuable learning is not lost. People who have held a one-sided view of white men get an opportunity to see a more complete picture and to discover ways to appreciate and work more effectively with members of this group.

    The core message and the strength of the diversity movement is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each

    3 Lessons From My Levi's
    One of the things I like about giving presentations to companies is meeting a new group of people and exchanging ideas with them. After a recent talk, several attendees and I had a great discussion about the power of branding.Later while changing my clothes, I was reminded how Levi Strauss & Company is one of the best in the business at branding. Just before I stuck my legs in the jeans I noticed a printed message on the outside of the inside flap of the pocket. From this short note, I’ve pulled three lessons that can maximize your brand.Be Different: Often when you buy clothes the only message you get is a piece of paper telling you that it’s been approved by Inspector #5 or worse, a sticker that ends up sticking to you! Some companies do have attached messages about their
    ng, and blaming them, the white male, for all their problems.

    And, not surprisingly, white men are feeling this isolation as never before. They feel blamed. They feel distrusted. They feel unable to voice their concerns. Think about it. If a white male starts talking about feeling discriminated against, belittled, or held back, he would be challenged and chastised by many people--and he knows it. After all, the conventional argument says that white men have 95% of the positions of power. They are the benefactors of privilege by virtue of their alikeness and affinity with the keepers of power, and they consistently perpetuate their kind in developing and selecting the next wave of power people.

    So, more often than not, they choose to remain silent, preferring not to expose their fears, their concerns, their individual thoughts, for fear of reprisal. Meanwhile they are often forced to hear, acknowledge, and even validate the fears, concerns, and thoughts of all other groups.

    In most of our diversity awareness training, people are invited to share their (honest) thinking with each other. This exercise is often cathartic; people realize how much they have in common (basic needs and desires), and, conversely, they realize that all people have different life experiences that cause them to see others as they do. The point of this "listening with respect" experience is not to seek agreement, but to seek understanding. And, it is important that all points of view be heard, acknowledged, and respected without judgment.

    This exercise is usually successful in getting participation from all groups except white men, for the reasons described above. It becomes necessary, therefore, to give a special invitation to white men by first showing empathy for their position and making it OK for them to say how they feel. As a result, valuable learning is not lost. People who have held a one-sided view of white men get an opportunity to see a more complete picture and to discover ways to appreciate and work more effectively with members of this group.

    The core message and the strength of the diversity movement is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each

    Web 2.0 Has Business Owners Blogging The Success Stories of Their Company
    "People" is not just the name of a magazine, it is the subject of virtually every story published today. How people use a certain product. Why they behave the way they do. And what activity they're engaged in that is charming, disarming, or alarming. It's all about the people.Most business publications tell us about people we can never identify with, even though we love to read about them. They have seemingly unlimited resources, celebrity contacts, and brilliant well-connected friends. Fun to read but with very little direct relevance to us, except for the moral, legal, and ethical dilemmas and lessons each article contains.iBizResources.com was launched with the intention of putting Main Street faces, successful business owners everyone can identify with, along side practical, insightful articl
    est) thinking with each other. This exercise is often cathartic; people realize how much they have in common (basic needs and desires), and, conversely, they realize that all people have different life experiences that cause them to see others as they do. The point of this "listening with respect" experience is not to seek agreement, but to seek understanding. And, it is important that all points of view be heard, acknowledged, and respected without judgment.

    This exercise is usually successful in getting participation from all groups except white men, for the reasons described above. It becomes necessary, therefore, to give a special invitation to white men by first showing empathy for their position and making it OK for them to say how they feel. As a result, valuable learning is not lost. People who have held a one-sided view of white men get an opportunity to see a more complete picture and to discover ways to appreciate and work more effectively with members of this group.

    The core message and the strength of the diversity movement is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each

    Construction World
    Take any home building project which may require customized construction, customer satisfaction is a must and without which, the trust that has been placed in the builder slips away drastically.Thinking on the type of construction in mind, you as the customer are required to hunt for a good builder and Construction Company with high reputation along with good customer testimonials. Such companies tend to build a trustworthy feeling by looking at their profile. Not only that, on time delivery of quality work as expected, confirms their dedication and sincerity towards the way your construction project will be handled.But the point is still the same, looking and surfing on the internet for such a construction company can sometimes be very hectic especially when it brings out even more confused or d
    nt is inclusiveness. Inclusiveness cannot be redefined to exclude one group. In fact, failure to deliberately include white men in the debate, the strategy, and the implementation of diversity management will lead to its predictable failure. White men will respond to exclusion in natural human ways. They will ban together. They will withdraw support. They will guard the old ways. They will get even.

    I do not wish to paint white men as victims. They are not. But then, neither is anyone else. All groups deserve an opportunity to benefit from a business strategy that recognizes the value of people. All groups mean all groups. We cannot afford to leave any group out. Making full use of our nation's human capital requires that we include all available talent and that we remove all barriers (including assumption of privilege) to individual achievement.

    Diversity is also about treating each individual as an individual. That includes individual white men. Any thoughtful inquiry will reveal the fact that white men are individually as different from each other as are members of all other groups. It is the ability to "manage to the individual" that is the target of most diversity management initiatives.

    So what must we do? The answer is simple.

    1. Remember that diversity management is critical to organizational success. Everyone must be able to embrace this strategy. That only happens when everyone sees some personal benefit from their support.

    2. Watch your terminology. Terms like "diverse people" and "reverse discrimination" need to be purged from our vocabulary. We may understand full well what they mean, but they tend to feed our subconscious mind with a vision of separateness and imply that inclusion of some groups requires exclusion of others.

    3. Focus on the common needs of employees and address the differences, real or perceived, that affect opportunities for any group.

    by James O. Rodgers, CMC

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