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Casual Articles - What's Your Value Proposition?
Customer Service and Just in Time Distribution Conflicts anager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget.Many business customers and consumers have felt less than adequate customer service from many companies due to these corporations implementing; Just in Time Ordering and Distribution Systems. A few years back many companies introduced new computer systems which were to streamline their distribution systems and allow for less inventory by linking customer purchases up with real-time networks and cut out both the middle man and their distribution warehouses. Did it work?Well it worked in many ways, but when there were hang-ups it cost many companies their best customer Another key point is to How Do I Generate More Online Leads for My Direct Sales Business? Frankly who cares?Here’s a question I recently received from a subscriber who was looking for more leads for his direct sales business. He wrote:*Question*: My wife and I have been an associate for a particular company for several months now and we are indeed very happy with the products and support training.Our problem is getting other people to view our link or getting them to open it at all, I suppose. We need to expand our effort to new associate recruiting and would like your input as to how we might do this. Thank you for reply to this letter.*Answer*: Thanks for Your prospects sure don't! Some of your customers maybe; your competitors, when it serves their needs. OK, yes, the marketing team that "developed" does, but didn't you say the other day that they have never been on a client call? What really counts in the real world (you know where sales are made), is the prospects' and clients' perception and definition of value. Sadly too many sales people leave the office everyday (some days) armed with nothing more than their brochures, clearly highlighting the Value Proposition, ready to regale unsuspecting prospects who thought they were going to sit down with someone who said they can help them in one way or another. Almost all executives we have spoken with tell us that the worst sales meetings they have had to endure have been where a sales rep comes in asks a limited number of irrelevant (vis-?-vis the prospect's real objectives) questions, and then proceeds to "deliver" their Value Proposition. This is not to say that having a value proposition is bad, but it has to be one that resonates with the prospect, not one that resonates with a marketing intern or contract writer. The challenge for many is to get past their view and focus the discussion on the prospects' view in order to build value in the buyer's mind. Buyers come in many shapes and sizes, with an equal number of objectives, agendas and motivations. To believe that a single "Value Proposition" will address any or all effectively, not only insults the prospect, but diminishes the rep, the product and the company in the prospects mind. But it's not all bad, there is a way to meet the prospect on their terms and still utilize your precious proposition. You just need to step back, and take the time to explore, understand and shape the prospects definition of value, based on their realities not on yours. Done right, rest assured you'll have a chance to unsheathe your proposition. First challenge is to understand who you are working with. "C" level executives evaluate and define value in a different way than those in the middle ranks, say managers or directors. Because they have different objectives and views, you must communicate your value in different terms. A Vice President is much more likely to perceive and define value in terms of revenue and expenses. For instance a VP of Sales is going to look for things that can increase sales and reduce the cost of sale, or put another way, increasing sales and margins. While a regional Sales Manager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget. Another key point is to The Boss prospects who thought they were going to sit down with someone who said they can help them in one way or another.I want to tell you a little story that could make a wonderful difference in your life. You may already know about everything I'm going to tell you. If you do, you're a remarkable person, and according to the latest statistics you belong to the top 5% of all the working people in the world. You're to be congratulated. If you don't know about the things I'm going to say, you've been holding yourself back, not only on the job but you're also missing a big percentage of the greatest joy in life. I want to talk about your boss and your relationship with him. How you handle this Almost all executives we have spoken with tell us that the worst sales meetings they have had to endure have been where a sales rep comes in asks a limited number of irrelevant (vis-?-vis the prospect's real objectives) questions, and then proceeds to "deliver" their Value Proposition. This is not to say that having a value proposition is bad, but it has to be one that resonates with the prospect, not one that resonates with a marketing intern or contract writer. The challenge for many is to get past their view and focus the discussion on the prospects' view in order to build value in the buyer's mind. Buyers come in many shapes and sizes, with an equal number of objectives, agendas and motivations. To believe that a single "Value Proposition" will address any or all effectively, not only insults the prospect, but diminishes the rep, the product and the company in the prospects mind. But it's not all bad, there is a way to meet the prospect on their terms and still utilize your precious proposition. You just need to step back, and take the time to explore, understand and shape the prospects definition of value, based on their realities not on yours. Done right, rest assured you'll have a chance to unsheathe your proposition. First challenge is to understand who you are working with. "C" level executives evaluate and define value in a different way than those in the middle ranks, say managers or directors. Because they have different objectives and views, you must communicate your value in different terms. A Vice President is much more likely to perceive and define value in terms of revenue and expenses. For instance a VP of Sales is going to look for things that can increase sales and reduce the cost of sale, or put another way, increasing sales and margins. While a regional Sales Manager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget. Another key point is to Super Resutls Come From Super Selection the discussion on the prospects' view in order to build value in the buyer's mind.Results come from taking action but great results come from taking the right action.Sometimes we wonder why we are working so hard, so long, so dedicated and yet we are getting nowhere. It seems we are just walking on the treadmill. Why is that? Why am I not moving forward? Why is my business not the success it could be? Why, why, why?The first question I have to ask you is “Are you working the highest payback items in your life, the most important, or are you just working the hottest things that come up.”I know that sounds like a wacko question, Buyers come in many shapes and sizes, with an equal number of objectives, agendas and motivations. To believe that a single "Value Proposition" will address any or all effectively, not only insults the prospect, but diminishes the rep, the product and the company in the prospects mind. But it's not all bad, there is a way to meet the prospect on their terms and still utilize your precious proposition. You just need to step back, and take the time to explore, understand and shape the prospects definition of value, based on their realities not on yours. Done right, rest assured you'll have a chance to unsheathe your proposition. First challenge is to understand who you are working with. "C" level executives evaluate and define value in a different way than those in the middle ranks, say managers or directors. Because they have different objectives and views, you must communicate your value in different terms. A Vice President is much more likely to perceive and define value in terms of revenue and expenses. For instance a VP of Sales is going to look for things that can increase sales and reduce the cost of sale, or put another way, increasing sales and margins. While a regional Sales Manager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget. Another key point is to Opportunity Does Not Knock . Done right, rest assured you'll have a chance to unsheathe your proposition.Q: I’m graduating this year with a degree in business and would like to start my own business rather than get a corporate job. I have a few business ideas, but none of them really gets me excited. Should I just put my business plans on hold and get a job until the right opportunity comes along? -- Carlton M.A: Congratulations on the impending degree, Carlton. Never having attended a higher institution of learning myself, I have great respect for anyone who can withstand four years of non-mandatory schooling and emerge with sheepskin in hand. I drove by a college onc First challenge is to understand who you are working with. "C" level executives evaluate and define value in a different way than those in the middle ranks, say managers or directors. Because they have different objectives and views, you must communicate your value in different terms. A Vice President is much more likely to perceive and define value in terms of revenue and expenses. For instance a VP of Sales is going to look for things that can increase sales and reduce the cost of sale, or put another way, increasing sales and margins. While a regional Sales Manager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget. Another key point is to Entrepreneurs - You Might Want to Drop Out of College anager will look for features and functions that will help them succeed, and be much more price conscious. The Manager is more likely be limited by a defined budget, while the VP, will look at price based on value relative to results, i.e. more sales, less cost per sale. We have all gone into situations where we were told "there is no budget", yet the VP came up with budget because they saw the ROI, understood that they could increase sales now, make their numbers for the year and even with the cost of your service was able to improve margins. Their perception of value was greater than their initial view on budget.Young entrepreneurs and business owners are often times faced with the choice of which road to take. On one hand, there is the more conservative route of staying in college and getting a degree. On the other hand, many have thriving businesses that are making more money than their degree will ever get for them. Is college simply a hindrance? Or is it a valuable resource that should be continued at all costs. Many college business owners don't even realize they have the choice of dropping out. Knowing this option is there could be vital to the success of their future busines Another key point is to work with the prospect, especially executives, to mutually develop the case for the purchase. By focusing on the client, getting them to articulate their goals and challenges in attaining them, you can get them to associate value with you, your product and the benefit to both them personally and to their company. Unfortunately this takes work in the form of asking questions and more questions, and together developing the answers that build value for you product. Unfortunately you left the office with a brochure, your marketing team's value proposition and all the answers to your questions, but none for the prospect. Selling is a sport that requires two participants, and at least one has to be a buyer. It is important to remember that buyers start out with a concept of what they feel deliver value to them based on their current and future objectives. If you don't engage with them in a way that will help them associate value, as they define it, or better yet, as you mutually develop it through a series of meaningful interactions, your value proposition will fail to deliver value for you and your company due to lack of sales. If your sales are going to be based on your objectives exclusively, at the exclusion of the prospect's objective, you will run the risk of the prospect the client will see no value, perceived or real in your proposition.
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