Casual Articles - Business

Maybe You SHOULD Worry About Your PR!
Especially if your public relations budget is all about tactics like brochures, special events, talking to reporters and press releases.Please don’t get me wrong. Communications tactics are valuable devices which we call upon from time-to-time to move a message from here to there.But, as a business, non-profit or associat

unts of time listening to hold music, waiting to be helped. Lines and cues at post offices, banks, and customer service

Three Lessons Learned From A Cancelled Flight
This winter has been a challenging one for air travel. Hopefully, you haven’t found yourself on a cancelled flight. I wasn’t so lucky and while waiting on standby, I was frustrated by the lack of customer service from the airline. But then, I met one ticket agent (let’s call her, “Grace”) who “got it” and I salute three principles she used

Americans are among the most impatient shoppers on the planet. With busy lives and sound bite based media, many shoppers expect businesses to strive for the most efficient use of their time. What some retailers do not understand is that efficient timing will also save money. After all, time is money.

The average American becomes anxious after only five minutes of hold time on a sales or customer service call. This may not be surprising as no one enjoys spending long amounts of time listening to hold music, waiting to be helped. Lines and cues at post offices, banks, and customer service c

Keep It Alive, Part 1: Using Email to Stay in Touch with Your Network
Guess what? Today you will be taking field trip!No permission slip needed.THE DESTINATION: your inbox.Here’s your first assignment:Start by going back to your oldest saved email message. Maybe it’s from last year. Maybe it’s from last month. Maybe it’s from last century. But spend the next half-h

expect businesses to strive for the most efficient use of their time. What some retailers do not understand is that efficient timing will also save money. After all, time is money.

Entrepreneurial Leadership
Rarely can entrepreneurs make a company succeed by themselves. This is much like the fact that greatest athlete doesn’t ensure that their team will win if the other players cannot perform. As such, entrepreneurs need to be able to identify staffing needs, expertly fill them, and lead the team to success. Leadership is the pro

icient timing will also save money. After all, time is money.

Working For Yourself VS Working For Someone Else
Do you work day in and day out, knowing you will have to punch out on the clock just to eat lunch??At the end of your work week are you satisfied or do you feel like you have accomplished nothing?? Let's be quite honest with each other who in their right mind enjoys working for someone else making them happy and even worse rich. Are

minutes of hold time on a sales or customer service call. This may not be surprising as no one enjoys spending long amounts of time listening to hold music, waiting to be helped. Lines and cues at post offices, banks, and customer service

Positioning Your Independent Broker Dealer Practice
Positioning is not a new concept. It was discussed in great detail by Al Ries and Jack Trout in their widely acclaimed book, Positioning. According to these two ad execs, the only way to make yourself stand out is by being selective, concentrating on narrow target markets, and practicing segmentation--in a word, positioning yourself.Th

unts of time listening to hold music, waiting to be helped. Lines and cues at post offices, banks, and customer service counters are other examples where people become irritated and possibly even anger enough to leave. It is an impatient market whose favor retailers must win.

Now you are saying, "tell me something I didn't know." Yes, wait time is an obvious issue that sometimes cannot be helped. If all other possibilities for shortening lines and reducing idle shopping time, then there are some other things that will make the shopping experience more pleasant. Leading studies show that i

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Discover the art of building relationships - and increasing sales - with these 10 surefire tips to keep your customers coming back. Interestingly, although this article was written for artists, it's filled with marketing concepts that work for most of us: understanding your customers, and making the most of your relationship with them...

You've heard you can make a living selling products on eBay. Of course anything is better than your current job so you start to research eBay wholesale lists. Let me stop you and put you in the correct state of mind first.

The most common and best reason for a meeting though is to solve a problem. A meeting is a great place to do this – you get a variety of people with a variety of experiences, knowledge and perspectives together to ensure that the best possible solution is identified and that all of the important considerations have been taken into account. The problem is that while the venue and the people might be correct, often the process is flawed. It is flawed because one question hasn’t clearly been asked and answered.

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