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    How A Virtual Assistant Can Help You With Your Customer Service
    We start by identifying what a customer is for businesses. A customer can be someone buying a service or product from your company. You are also a customer who buys services to utilize or have an affiliation with your company.The purpose for identifying who a customer is weighs heavily on how your company can benefit from virtual assistance. Telephone automation provided a fast growing business a way to receive their customer calls without having to hire more and more operators to answer the telephones. As the idea of automation grew so did the annoyance of customers because of no live person answering calls, long wait times after multiple touch-tone options and ineffective resolution to their issue that they were calling about in the first place.Virtual assistants do n
    out your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not m

    Dark Secret to Getting Knock-Out Recommendations Finally Revealed
    All of us know one or two people who aren't particularly good at what they do, and yet they always seem to be the ones who get ahead in life. They advance, while everyone else has to sit and watch.It wouldn't be so infuriating if they were the most deserving - the most intelligent, the most skilled, or the most hard-working. But it never seems to work out that way.The simple fact of the matter is that it takes two types of skills to get ahead in the world today: the ability to do a good job and - what is becoming increasingly important - the ability to land a good opportunity in the first place. Unfortunately for most of us, our teachers only taught us how to perform well; they didn't spend a whole lot of time showing us how to stake our claims - how to make sure we get
    When hiring, do you rely on resumes alone or do you also require job candidates to fill out a comprehensive ‘Application for Employment’ form? Relying on resumes alone is definitely a big mistake. Here’s why:

    1. Studies show that up to 60% of resumes contain significant misrepresentations concerning qualifications, skills, education, and work history.

    2. A well-written resume is a sales device. It seeks to sell you on the idea that you should grant a particular candidate an interview. Interviewing is time consuming and you want to interview only the best candidates. Because some candidates have professional resume writers prepare their resumes, using resumes alone might unduly influence your decision about which candidates to interview.

    3. Requiring that each job candidate fill out a well-designed ‘Application for Employment’ form creates a level playing field and helps you collect valuable screening information. Following are some examples of ‘employment form’ information that often does not appear in a resume.

    a. You learn the actual month and year that employment commenced and ended at former jobs rather than just the year alone. Without this information, you simply do not have a clear picture of a candidate’s work history including the gaps.

    b. You learn the beginning and ending salaries at former jobs. Did your candidate receive the kind of raises that indicate satisfactory performance? If your candidate made a much higher salary than you are prepared to pay, why is he/she willing to take a cut in pay to work for you? And how long do you think this person will stay if the chance to regain the previous higher salary comes along?

    c. You learn, in the candidate’s own words, the reason for leaving former jobs. Did he or she leave voluntarily? What does the candidate consider to be a good reason to leave a job?

    d. You learn the supervisor’s name and phone number at former jobs. This information can save you a lot of time when you are conducting your prospective employee investigation.

    e. You obtain a signed statement authorizing you to contact former employers and authorizing former employers to answer your questions. In some jurisdictions, prior to an investigation, the law requires this.

    f. You get a complete list of educational achievements with a timeline. This tells you about a candidate’s interests, accomplishments, and gives you a means to estimate the candidate’s age.

    g. You learn about the candidate’s hobbies. These are usually good indicators of interests and abilities.

    4. In many jurisdictions the law states that you cannot discriminate against any candidate based on specific factors including (among other things) gender, race, age, ethnic origin, and religion. However, as you seek to build your superstar team, you might want to fill certain positions with individuals who are of a certain gender, age or some other factor you are not allowed to overtly consider. If you require that candidates fill out your application form in person, you will see them and your observations will give you answers to many of the questions you are not allowed to ask.

    5. Another benefit of requiring that job seekers fill out your ‘Application for Employment’ form in person is that you can screen the candidates based on:

    a. Appearance and grooming

    b. Personality

    c. Verbal and written communication skills

    d. Cooperation and attention to detail when completing the application form

    e. Handwriting legibility (sometimes it is important)

    f. Other observable factors that would affect an candidate’s ability to perform well in the position.

    It is important to give each candidate the same verbal instructions about filling out your company application form. Say to the candidate, “The first step in obtaining a position with us is to fill out one of our corporate application forms. Please fill in the application completely. It is unacceptable to write ‘see resume’ anywhere on our application form. Do you have any questions?”

    You have a right to the information you are requesting. If a candidate is unwilling to comply with your request to fill out an application properly, will they be willing to comply with your future requests if they obtain the position? Probably not!

    When the candidate hands the completed application form back to you, check to ensure that they have filled in the ‘expected salary’ blank, the salaries that they earned at previous jobs, the education information (including high school), and job history back 3 full years.

    If any of this information is missing, highlight the empty blanks and ask the candidate to supply this information. Also highlight time gaps in their employment history. If they weren’t working, what were they doing? Were they ill, injured, in school, in a dry out center, in prison, or on a long vacation?

    Make a note on the back of the application form about your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not me

    Is Perfect Wealth Formula Perfect - Part 2
    In the first installment we have discussed Perfect Wealth Formula as it relates to MLM programs out there as well as the generous pay structure build in. If you have missed it let me know I’ll get it to you.To quickly recoup:–MLMs are heavily reliant on building and maintaining massive down lines - which pose some major drawbacks. –Perfect Wealth Formula lets you make the same profit on sales of both the less and more expensive packages while being qualified only in the less expensive one. I am sure anyone who has struggled getting the first few sales in a 2up program will appreciate that.And that brings us to the way similar marketing programs are being distributed today. In most cases then they require the person to give up first one, two or more sales in
    ndidate’s work history including the gaps.

    b. You learn the beginning and ending salaries at former jobs. Did your candidate receive the kind of raises that indicate satisfactory performance? If your candidate made a much higher salary than you are prepared to pay, why is he/she willing to take a cut in pay to work for you? And how long do you think this person will stay if the chance to regain the previous higher salary comes along?

    c. You learn, in the candidate’s own words, the reason for leaving former jobs. Did he or she leave voluntarily? What does the candidate consider to be a good reason to leave a job?

    d. You learn the supervisor’s name and phone number at former jobs. This information can save you a lot of time when you are conducting your prospective employee investigation.

    e. You obtain a signed statement authorizing you to contact former employers and authorizing former employers to answer your questions. In some jurisdictions, prior to an investigation, the law requires this.

    f. You get a complete list of educational achievements with a timeline. This tells you about a candidate’s interests, accomplishments, and gives you a means to estimate the candidate’s age.

    g. You learn about the candidate’s hobbies. These are usually good indicators of interests and abilities.

    4. In many jurisdictions the law states that you cannot discriminate against any candidate based on specific factors including (among other things) gender, race, age, ethnic origin, and religion. However, as you seek to build your superstar team, you might want to fill certain positions with individuals who are of a certain gender, age or some other factor you are not allowed to overtly consider. If you require that candidates fill out your application form in person, you will see them and your observations will give you answers to many of the questions you are not allowed to ask.

    5. Another benefit of requiring that job seekers fill out your ‘Application for Employment’ form in person is that you can screen the candidates based on:

    a. Appearance and grooming

    b. Personality

    c. Verbal and written communication skills

    d. Cooperation and attention to detail when completing the application form

    e. Handwriting legibility (sometimes it is important)

    f. Other observable factors that would affect an candidate’s ability to perform well in the position.

    It is important to give each candidate the same verbal instructions about filling out your company application form. Say to the candidate, “The first step in obtaining a position with us is to fill out one of our corporate application forms. Please fill in the application completely. It is unacceptable to write ‘see resume’ anywhere on our application form. Do you have any questions?”

    You have a right to the information you are requesting. If a candidate is unwilling to comply with your request to fill out an application properly, will they be willing to comply with your future requests if they obtain the position? Probably not!

    When the candidate hands the completed application form back to you, check to ensure that they have filled in the ‘expected salary’ blank, the salaries that they earned at previous jobs, the education information (including high school), and job history back 3 full years.

    If any of this information is missing, highlight the empty blanks and ask the candidate to supply this information. Also highlight time gaps in their employment history. If they weren’t working, what were they doing? Were they ill, injured, in school, in a dry out center, in prison, or on a long vacation?

    Make a note on the back of the application form about your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not m

    Can I Really Teach English in Germany?!?
    The short and easy answer is “YES”. In fact anyone who has graduated from high school and has a good grasp of their own language can make a comfortable living as a freelance trainer in Germany. However, a little prep work is required in order to avert disaster. Over the years I’ve seen so many people come full of enthusiasm only to leave in tears a few short months later. I can’t guarantee you success but if you follow the 5 guidelines below then your adjustment will be a lot easier.1. Learn some basic German.You don’t have to be a fluent speaker but a few months before your trip you should buy a basic phrase book. “Where is the train station?” “How much is this?” etc. Make sure it has a phonetic pronunciation guide. It doesn’t matter if your German is terrible at
    out the candidate’s hobbies. These are usually good indicators of interests and abilities.

    4. In many jurisdictions the law states that you cannot discriminate against any candidate based on specific factors including (among other things) gender, race, age, ethnic origin, and religion. However, as you seek to build your superstar team, you might want to fill certain positions with individuals who are of a certain gender, age or some other factor you are not allowed to overtly consider. If you require that candidates fill out your application form in person, you will see them and your observations will give you answers to many of the questions you are not allowed to ask.

    5. Another benefit of requiring that job seekers fill out your ‘Application for Employment’ form in person is that you can screen the candidates based on:

    a. Appearance and grooming

    b. Personality

    c. Verbal and written communication skills

    d. Cooperation and attention to detail when completing the application form

    e. Handwriting legibility (sometimes it is important)

    f. Other observable factors that would affect an candidate’s ability to perform well in the position.

    It is important to give each candidate the same verbal instructions about filling out your company application form. Say to the candidate, “The first step in obtaining a position with us is to fill out one of our corporate application forms. Please fill in the application completely. It is unacceptable to write ‘see resume’ anywhere on our application form. Do you have any questions?”

    You have a right to the information you are requesting. If a candidate is unwilling to comply with your request to fill out an application properly, will they be willing to comply with your future requests if they obtain the position? Probably not!

    When the candidate hands the completed application form back to you, check to ensure that they have filled in the ‘expected salary’ blank, the salaries that they earned at previous jobs, the education information (including high school), and job history back 3 full years.

    If any of this information is missing, highlight the empty blanks and ask the candidate to supply this information. Also highlight time gaps in their employment history. If they weren’t working, what were they doing? Were they ill, injured, in school, in a dry out center, in prison, or on a long vacation?

    Make a note on the back of the application form about your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not m

    Is Buying An Existing Daycare Centre The Best Option?
    Once you’ve decided that daycare is the business for you, you need to decide how you intend to do it. There are a few options which you can adopt to start up your daycare centre.1. Brand new start up You can consider setting up your daycare centre from scratch. You’ll need to do a lot of homework and put in a lot of effort and hard work in the preparatory stages such as getting a location, planning the layout of your daycare centre, oversee the renovations, furnish your daycare centre, etc. The process can be very time consuming but if you are a very meticulous, resourceful and organized person, doing this yourself can save you a lot of money. There are a host of websites which can equip you with the essential information and resources to get you started.2. Buying
    same verbal instructions about filling out your company application form. Say to the candidate, “The first step in obtaining a position with us is to fill out one of our corporate application forms. Please fill in the application completely. It is unacceptable to write ‘see resume’ anywhere on our application form. Do you have any questions?”

    You have a right to the information you are requesting. If a candidate is unwilling to comply with your request to fill out an application properly, will they be willing to comply with your future requests if they obtain the position? Probably not!

    When the candidate hands the completed application form back to you, check to ensure that they have filled in the ‘expected salary’ blank, the salaries that they earned at previous jobs, the education information (including high school), and job history back 3 full years.

    If any of this information is missing, highlight the empty blanks and ask the candidate to supply this information. Also highlight time gaps in their employment history. If they weren’t working, what were they doing? Were they ill, injured, in school, in a dry out center, in prison, or on a long vacation?

    Make a note on the back of the application form about your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not m

    Business Process Management – The Six Sigma Approach
    Managing a business entails a wide variety of responsibilities and project managers have to be up to the task. Fortunately, there are Business Process Management technologies in place to help processes run more smoothly. However, Six Sigma does more than just help processes run more smoothly. Six Sigma is a methodology. It allows for continuous of improvement of processes, on a project-by-project basis.Implementing Six Sigma into your business takes a high level of commitment, because it does not go project-to-project. There needs to be 100% commitment from all levels of management, especially upper management. Six Sigma is intended to be a methodology that is implemented throughout the entire organization, and without full support from the very top of the management chain dow
    out your initial impression of the candidate including whether you think there is enough potential to justify an interview.

    Pay attention to practical considerations. Does the candidate live too far away? Has he or she earned significantly more in the past than you are willing to pay? If so, what will happen when that person has an opportunity to work closer to home or at a higher rate of pay?

    Look at job stability. If you want a long-term employee why would you interview someone who changes jobs frequently?

    The best predictor of future behavior is past behavior. Use common sense when analyzing the information on your application form. This will help you avoid interviewing candidates who obviously do not qualify for, or fit, the position.

    Resumes do have value and ideally you will get resumes to go along with your corporate application form.

    If nothing else, a resume tells you how professional a candidate is in his or her search for employment. It is also instructive to see what information is included in the resume and what is left out. Therefore, you will always want to compare the information from the application form with the resume.

    In summary, a well-designed application form is not merely desirable—it is an essential tool of those who are serious about hiring great employees for their winning team.

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