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    What Clients Want
    The following list cannot - and doesn't intend to - be a complete list because the spectrum of products and suppliers is just too broad, however, it can assist in serving 'OUR clients' better and avoid to be exchangeable as a supplier.Yet we must not forget that nowadays the competition is just an 'email/a mouse click' away - even if it is on the other end of the world. The clients will choose him, if he is in a position to SERVE THEIR NEEDS better than us - just around the corner.* 1. GeneralOur client does not live in a vacuum, but has to satisfy in-turn the needs of HIS CLIENTS - otherwise again the competition will entice them away.What more stands to reason that WE care already for the needs of HIS clients, giving him a better basis of discussion ? ... possibly even a mutual basis for further developments of solutions needes in the future ?? * 2. PersonalWhat is the advantage of CRM and other 'good aids' - it is nothing more ! - if we forget the finally deciding factor: 'Man/Our client' ? No PC has an as complex brain like man - not to talk even about our feelings - and the client is open for any help which we can offer -, however, we have to take the time to 'understand' him or in other words we have to build a 'personal relatio
    well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound

    Real Estate Marketing -- The Importance of Listing Language
    Mr. and Mrs. Buyer have just seen a listing photo of a house that's right up their alley. It seems to have the features they want, and it's within their price range. Now, continuing in the process, they read the details. They read what you've written to describe the house.This is when the quality of your listing language either moves them forward, or drops them off.The first parts of the listing are easy to write, and they're often enough to get a buyer to come out for a visit. Number of bedrooms. Square feet. The basics.But your goal is to get as many interested buyers as possible to come out, which obviously increases the likelihood of a sale. So you have to go beyond the basics. Here are some tips to help you do just that:Do the necessary research. When I'm hired to write about the benefits / qualities of a product or service, I almost always spend more time researching than writing. I never write a single word until I know, with certainty, what's worth writing about and what's not.The point is, you can't write everything about a house in a listing — there's no room for that. So you have to examine the property inside and out to find those things that make it truly unique. You have to dig up the unique selling points.Put the reader in the house.<
    Aspiring and professional speakers, alike, are always interested in honing their speaking expertise. There is always room for improvement and innovation in everything we do. There are so many things that we do as speakers which become second nature over time. But for the newer speaker, sometimes a gentle reminder of what we are supposed to be doing is in order. These ten points will serve as a way to bring back to mind what we should be mindfully aware of as we prepare for and deliver our speeches.

    1. Select your topic.

    Make sure that your topic is defined well. The more narrow the topic, the easier it will be for the audience to grasp it's essence. When a topic is too broadly defined, it can be more difficult to create succinct talking points that will summarize your speech content. Your speech should be interesting and meaningful to the audience, as well as focused on meeting their needs or expectations.

    2. Building blocks for success.

    As speakers, we all learned there are three main building blocks which comprise a speech. The first component is the speech introduction where the objective is to capture audience attention. Ask a compelling question, offer a quotation, cite a statistic, or begin with a challenging statement. Follow this up with the main points you intend to convey within the body or content part of the speech. The second building block is the content. This is where you will fill in the details of the key points that you alluded to in your introduction. Each point should be supported with factual data, if appropriate, stories, quotations, or statistics. These details will further reinforce your speaking points, making it easier for the audience to retain information, while at the same time, deepening their learning experience. Finally, the conclusion or closing of your speech is where you will summarize the points that you made during your speech. Draw conclusions from your prior points, relate them back to your introductory remarks, and then close with a strong sentence or two.

    3. Analyze your environment.

    In order to effectively communicate with your audience, you need to know some things about them. First, you need to know who they are. Understanding who they are will allow you to tailor appropriately your vocabulary, approach, and delivery. Are you speaking to a company or to a professional organization or to a public group? Are you speaking to adults, teenagers, or children? Second, you need to determine the audience expectations. Why are they coming to listen to you? What are they hoping to learn? What do they plan to do with what they learn? This will help you in selecting a speech topic that is focused on solving a problem or fulfilling a need. Third, you need to understand your role. Are you a keynote speaker, a workshop presenter, a speaker invited to provide entertainment? Your role will influence your approach and the visual aids that you use. And, fourth, you need to know where you are presenting, the actual physical environment. Will you be speaking in a small conference room, a large auditorium, in a place of worship, or possibly in an open area at a convention? There are many aspects that influence your speaking environment. The more you know prior to speaking , the easier it will be to deliver a powerful speech.

    4. Say it well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound

    Public Relations for Building Material Supply Companies
    With the rapid changes in the real estate markets and housing prices falling some industry sub-sectors stand to lose a bit, but it is important to note that these businesses do not have to see a total drop in sales and experience the full brunt of the downward spiral of the normal negative sector rotation, which occurs like clockwork every decade.Let us look at a case study in a retail sub-sector, which tends to track real estate markets and is greatly affected by the trials and tribulations of the sales in homes. Building Material Supply Companies are on retail business, which can see problems when things in the real estate sector take a turn for the worse. But there is an answer you see.Public Relations for Building Material Supply Companies makes sense as a strategy to improve the economic vitality of the business. So how can a Building Materials Supply Company promote itself and its community goodwill in order to increase sales at a time that sales are falling off and no new homes are being built?Well, there are many things a Building Material Supply Company can do such as teach contractors about new materials, methods, coatings, tricks of the trade and sponsor classes. They can also help gather volunteers and generate interest for Habitat for Humanity and other projects. Assist with t
    g and meaningful to the audience, as well as focused on meeting their needs or expectations.

    2. Building blocks for success.

    As speakers, we all learned there are three main building blocks which comprise a speech. The first component is the speech introduction where the objective is to capture audience attention. Ask a compelling question, offer a quotation, cite a statistic, or begin with a challenging statement. Follow this up with the main points you intend to convey within the body or content part of the speech. The second building block is the content. This is where you will fill in the details of the key points that you alluded to in your introduction. Each point should be supported with factual data, if appropriate, stories, quotations, or statistics. These details will further reinforce your speaking points, making it easier for the audience to retain information, while at the same time, deepening their learning experience. Finally, the conclusion or closing of your speech is where you will summarize the points that you made during your speech. Draw conclusions from your prior points, relate them back to your introductory remarks, and then close with a strong sentence or two.

    3. Analyze your environment.

    In order to effectively communicate with your audience, you need to know some things about them. First, you need to know who they are. Understanding who they are will allow you to tailor appropriately your vocabulary, approach, and delivery. Are you speaking to a company or to a professional organization or to a public group? Are you speaking to adults, teenagers, or children? Second, you need to determine the audience expectations. Why are they coming to listen to you? What are they hoping to learn? What do they plan to do with what they learn? This will help you in selecting a speech topic that is focused on solving a problem or fulfilling a need. Third, you need to understand your role. Are you a keynote speaker, a workshop presenter, a speaker invited to provide entertainment? Your role will influence your approach and the visual aids that you use. And, fourth, you need to know where you are presenting, the actual physical environment. Will you be speaking in a small conference room, a large auditorium, in a place of worship, or possibly in an open area at a convention? There are many aspects that influence your speaking environment. The more you know prior to speaking , the easier it will be to deliver a powerful speech.

    4. Say it well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound

    Looking for Love in All the Wrong Places
    Are you interested in sex? Maybe so, but would you say that publicly?One of the things that has proven most problematic for people to experience -- and most interesting to observe -- as we collectively explore social networking online is the problem of personal and professional boundaries. Many people think that the presentation of any more than the most minimal personal information online is inappropriate. You will also find work-at-home moms who post pictures of their naked babies in their profiles and Silicon Valley CEOs who unabashedly list "sex" as one of their interests.No matter where you decide to place yourself on the spectrum, "you can't please all of the people all of the time." Offer too much personal information, and some will see you as unprofessional. Offer no personal information, and many will simply choose not to connect with you because you have offered no basis for a relationship if they are not immediately interested in your products or services.Networks are defined by relationships, and relationships are sustained by transactions. Those transactions may be simple communication -- an exchange of knowledge or even affection -- or they may be an exchange of money, goods, services and other currency. We break these down into three categories of transactions: social,
    making it easier for the audience to retain information, while at the same time, deepening their learning experience. Finally, the conclusion or closing of your speech is where you will summarize the points that you made during your speech. Draw conclusions from your prior points, relate them back to your introductory remarks, and then close with a strong sentence or two.

    3. Analyze your environment.

    In order to effectively communicate with your audience, you need to know some things about them. First, you need to know who they are. Understanding who they are will allow you to tailor appropriately your vocabulary, approach, and delivery. Are you speaking to a company or to a professional organization or to a public group? Are you speaking to adults, teenagers, or children? Second, you need to determine the audience expectations. Why are they coming to listen to you? What are they hoping to learn? What do they plan to do with what they learn? This will help you in selecting a speech topic that is focused on solving a problem or fulfilling a need. Third, you need to understand your role. Are you a keynote speaker, a workshop presenter, a speaker invited to provide entertainment? Your role will influence your approach and the visual aids that you use. And, fourth, you need to know where you are presenting, the actual physical environment. Will you be speaking in a small conference room, a large auditorium, in a place of worship, or possibly in an open area at a convention? There are many aspects that influence your speaking environment. The more you know prior to speaking , the easier it will be to deliver a powerful speech.

    4. Say it well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound

    Business Plans - Beliefs About Lenders and Investors
    Every business works within the context of core beliefs. We have developed beliefs that define how we work with lenders and investors. We consider them to be guiding principles that, if applied, will improve the quality of your business plan as well as the quality of your relationships with others. We share them with you in this article in the hope that you will find these beliefs worthy of adopting in your business as well.Belief 1: They fund people, not projects.Funders are not interested in your product as much as they are in you. After all, you are going to manage, market, and produce products and services that will earn them their return on investment. They want people in whom they can feel confident.Belief 2: They want to lend or invest--not give.Funders want their money to work for them to earn a return. Therefore, they expect information to be provided, milestones to be met, and plans to be followed. They are not giving a grant--they are investing in you.Belief 3: They don't want to have to work for their return--they want their money to work for them.Funders are not interested in taking over your project and making your plan work. They want you to do that. They have already worked
    expectations. Why are they coming to listen to you? What are they hoping to learn? What do they plan to do with what they learn? This will help you in selecting a speech topic that is focused on solving a problem or fulfilling a need. Third, you need to understand your role. Are you a keynote speaker, a workshop presenter, a speaker invited to provide entertainment? Your role will influence your approach and the visual aids that you use. And, fourth, you need to know where you are presenting, the actual physical environment. Will you be speaking in a small conference room, a large auditorium, in a place of worship, or possibly in an open area at a convention? There are many aspects that influence your speaking environment. The more you know prior to speaking , the easier it will be to deliver a powerful speech.

    4. Say it well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound

    Practical Accounting 2
    Different methods of allocating costsFirst, we will start with Direct Costs. In the previous article I indicated that it is advisable to allocate direct or (known) costs to the product or service whenever possible.There are a number of methods used. The most common one being used by service type industries such as the local mechanic:-DIRECT COSTSJob CostingFor some, this takes the form of a docket book in which they write down each expense relative to the job being undertaken. In larger workshops and small factories there is often a job sheet or card that follows the product along the assembly line. These can be specially printed, or with many of the Small to Medium Enterprises (SME) the accounting package used may print one.On jobs that extend over a longer period if these cards are collected and entered into the accounting program then the value of Work in Progress for each job may be obtained. It is also possible to see how actual costs compare with those in the quotation.One of these expenses is of course Workshop Labour. Few firms are ever able to track each employee's direct labour cost as the employee often is shifted from one job to another too frequently for this to be practicable. The clerical cost of this recording of labour is also proh
    well.

    As a speaker, your craft is based on words. There are so many things to remember about speaking well. First, be careful of the words you select. Opt for simple words, rather than complex ones. Instead of using the word "demonstrate", use the word "show"; instead of the word "numerous", try the word "many". Make it easy for your audience to understand you by using words with less syllables. Of course, you must tailor the terminology to your specific audience. The words you use in a speech to the chamber of commerce will be different than the words you will use when speaking to a more specialized group like attorneys or doctors. Second, use short sentences. They have more impact and the audience will retain the content more easily. However, make sure you vary the length of your sentences so your speaking doesn't sound choppy. Third, employ various techniques of vocal variety. Change your voice volume to emphasize certain points. Depending on the subject matter, you might use a regular speaking voice, but in another part of the speech change over to a commanding voice or one with a humorous tone to it. And, by all means, avoid speaking in a monotone voice as it will certainly bore your audience. Obvious as it may seem, practice your speech several times to check your articulation. Make sure you are pronouncing each word fully, beginning to end.

    5. Timing is everything.

    Suffice it to say, beginning your speech on time is important, but ending it on time is even more important and a hallmark trait of a professional speaker. An audience will stop listening when your speech is scheduled to end. If you don't finish on time, you might be out of luck as your audience has probably stopped listening. Respect your audience, otherwise you might not be invited back to speak again. And, respect the speakers who are scheduled to speak after you. If you have difficulty with timing, you need to practice more and reduce your speech content. Summarize points more succinctly, take out filler words, or even eliminate speaking points which are not vital to the content. When you are presenting your speech, have someone in the audience give you time signals when you want to be alerted to the amount of time left. Or, you can turn your watch so that the face of the watch is on your inside wrist. When you are gesturing, you can casually glance at your watch to gauge your time. Either method will allow you the chance to eliminate material to complete your speech on time.

    6. I can see clearly now.

    Visual aids are great to use when speaking, except when the audience can't see them, or they detract from the presentation. Visual aids can help the audience to understand complex points with more ease. Visuals are easier to recall than words, they provide variety to your presentation, and are a wonderful tool to prompt you through the key points of your speech. When preparing visual aids, use black or dark blue lettering on a white background to provide the highest contrast. Avoid using bright colors, even against a white background as the eye has trouble distinguishing them. You can utilize a variety of visual aids from PowerPoint slides, to flip charts, to overhead transparencies, to written handouts which allow for participant note taking. Refer back to analyzing your environment, to determine which type of visual aids, if any, would be most appropriate for a particular audience.

    7. Dress for success.

    Make sure that you dress appropriately for the venue. If you're speaking to business people, dress in business attire. If you're speaking at a more casual event, it lends to your credibility and professionalism that you dress one cut above your audience. To help attendees distinguish you from other guests during the networking part of the program, wear a special name tag or a red ribbon on your lapel so that they can tell that you are the speaker or presenter.

    8. Express yourself -- literally.

    Using gestures is a great way to to add variety to your speech. You can use several techniques with your hands including clenching your fist to illustrate power or force, putting your hands together in prayer

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