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    6 Tips For Building A Successful Life & Business
    1. Define Success. Everyone has a different definition when it comes to success. For some, it may be primarily focused on the financial. Others may see success as achievements primarily in the personal realm. I suggest defining success from financial, personal, and spiritual areas of life.2. Develop a Personal Strategic Plan. Most people have goals, but few have outlined specific plans for achieving them. Having a plan enables people to clarify what they want to accomplish, develop a track to accomplish their desired result, and provides a structure to stay focused on their preferred future.3. Manage your Plan Yearly, Quarterly, Monthly, Weekly, Daily. Most people have a calendar and to do lists, but don't take time to assess whether they are truly in line with strategic goals. Staying on top of your plan enables people to focus their time, their energy, and their creativity towards creating new growth opportunities for their business while avoiding the dist
    age. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electro

    Adjust Your Expectations
    You've all heard some business owners whine about employees: "my staff members are always coming to work late", "my employees' children are always getting sick", "I have high employee turnover". Why do some owners not whine? Maybe they have looked at their employees and adjusted to the obvious. If the owner is habitually late, your employees will be, too. If your employees are mostly young parents, yes their children will be sick. Look at your employment package and then work with your employees to see how you can customize it within your company's budget. This attention may help solve the retention problem.A small CPA firm in a rural Midwest town was always losing accountants after a short tenure, and with tax season was just around the corner and he was short staffed, again. He complained that he just didn't understand what to do. While talking about his dilemma, he discovered the employees he lost were paid well but they were typically female, in their twenties and thirties
    Media kits include a combination of information whether created for electronic delivery or print. The number of components depends on the kit’s focus and intention. For instance, an author’s kit would include a different combination of information than a service business, or a multifaceted company or speaker.

    Here is a list of component elements to pull from and tips to bring a media kit together. No single kit will need all components. Choose the components that match your or the receiver’s needs.

    1. Table of Contents (TOC). Kit receivers always appreciate this feature, it respects their time. I recommend this rule: five or less pages, include the TOC in a personalized letter, using design elements such as bold, larger font or centering to set itself off from the rest of the letter. Six and more, use a single sheet. And place the page before all other pages, including the letter. For electronic delivery, use color, to help gain attention.

    2. Company Information. An "About Us" page includes contact information. It is also an accumulation of other aspects about that company, however, in summary format. When founded but not how founded, vision and mission, simple list of services or product or just an overall view.

    3. About Our Departments. If you have several different departments in your company, you can include a page with a summary of each departments responsibility.

    4. About You. Similar to number 2 with the focus on a single individual. You will want to focus the language and information to exactly what the media needs to know. For example, solopreneurs the particulars would be about you, credentials, and information with a single focus. Similar to a resume but not quite.

    5. Founder Page. Do you have a company founder with an interesting story of how they started the company? It doesn't matter if they are deceased or retired. Honor their tenacity and creativity with their picture.

    6. Upper Management. It is important to stress any special skills or background in the company that is an asset. Use one page per management level or several on a single page. Several pages are okay for this section if it supports the media request.

    7. Services. One per page or several to a page. If you don't have enough material for a whole page, create enough. If more than one service, add a list of the other services at the end of the page to indicate what else is available.

    8. Products. Use service tips above. You will want to include whatever pictures need to depict the product.

    9. Employee. This component is seldom included, yet it is a significant way to demonstrate how the company’s differences. This information is about the staff as a whole. Presentation depends on what the intention of the media kit. Statistics, number of employees, tenure, company events, or community projects, work well here. If the statistics don't shine, don't include.

    10. Company History. Adding a history can make or break media attraction. If a young company you might think it’s could be a negative element, not true. Depends on what side you are presenting in the kit. For a season company, it is a must. What prevails or whether to include or not, is how interesting is the story. If it is interesting or creates curiosity, include it.

    11. Awards. Include any awards or special interests of employees. Do you have published authors in your company, an Olympic participant, or something else? Consider including. Sometimes a backdoor interest can bring media coverage in. If there is only one award you can add it on another page. To create a whole page from short information, list past winners or describe the selection process. Ceremonial pictures add interest.

    12. Distinction Page. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electron

    Preventative Medicine for Buyer's Remorse
    Recently I spent more money than I intended to on a new computer. The sale went beautifully. The salesperson made me feel comfortable, the salesperson created trust, and I quickly realized that my salesperson indeed had the answers I needed to pick the right computer. The one I chose was perfect; it would be delivered to my house early the following week.Shortly after the sale was all said and done, a strange feeling of loss crept up on me. The feeling grew in strength as I stared at the only tangible remnants of my expensive decision – a crinkled credit card receipt.What more did I expect?Perhaps some cuddling. I mean, come on, that was a lot of money. I wouldn’t even get to play with it for another week. Remembering the smile and handshake I received from my competent salesperson did little to stop my feeling of want from turning into a full-blown self-interrogation about why I spent so much on a computer.What began as a tickle of grief was now a well-develope
    gain attention.

    2. Company Information. An "About Us" page includes contact information. It is also an accumulation of other aspects about that company, however, in summary format. When founded but not how founded, vision and mission, simple list of services or product or just an overall view.

    3. About Our Departments. If you have several different departments in your company, you can include a page with a summary of each departments responsibility.

    4. About You. Similar to number 2 with the focus on a single individual. You will want to focus the language and information to exactly what the media needs to know. For example, solopreneurs the particulars would be about you, credentials, and information with a single focus. Similar to a resume but not quite.

    5. Founder Page. Do you have a company founder with an interesting story of how they started the company? It doesn't matter if they are deceased or retired. Honor their tenacity and creativity with their picture.

    6. Upper Management. It is important to stress any special skills or background in the company that is an asset. Use one page per management level or several on a single page. Several pages are okay for this section if it supports the media request.

    7. Services. One per page or several to a page. If you don't have enough material for a whole page, create enough. If more than one service, add a list of the other services at the end of the page to indicate what else is available.

    8. Products. Use service tips above. You will want to include whatever pictures need to depict the product.

    9. Employee. This component is seldom included, yet it is a significant way to demonstrate how the company’s differences. This information is about the staff as a whole. Presentation depends on what the intention of the media kit. Statistics, number of employees, tenure, company events, or community projects, work well here. If the statistics don't shine, don't include.

    10. Company History. Adding a history can make or break media attraction. If a young company you might think it’s could be a negative element, not true. Depends on what side you are presenting in the kit. For a season company, it is a must. What prevails or whether to include or not, is how interesting is the story. If it is interesting or creates curiosity, include it.

    11. Awards. Include any awards or special interests of employees. Do you have published authors in your company, an Olympic participant, or something else? Consider including. Sometimes a backdoor interest can bring media coverage in. If there is only one award you can add it on another page. To create a whole page from short information, list past winners or describe the selection process. Ceremonial pictures add interest.

    12. Distinction Page. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electro

    Six Things NOT to Say During an Interview
    While it is true the interview is designed both for the recruiter to ask you questions and for you to get answers to your questions, there are 7 things you should never ask or say during an interview.#1 “So what kind of business do you do?”Arrive for the interview fully equipped with information about the company.. Look online and read news articles about the company so you are aware of the most recent happenings. Review the annual report if it is posted on the company's website. Be prepared to ask questions that prove you have done your homework and can be seen as a viable candidate that is interested in the company.#2 “My long-term goal is to be a beach bum.”The question may have been “where do you see yourself in 10 years?” However, the interviewer expects the answer to revolve around the company. Even if you do not think you will be with the company in 10 years, give a reasonable answer describing your commitment to making a contribution so you can be co
    tired. Honor their tenacity and creativity with their picture.

    6. Upper Management. It is important to stress any special skills or background in the company that is an asset. Use one page per management level or several on a single page. Several pages are okay for this section if it supports the media request.

    7. Services. One per page or several to a page. If you don't have enough material for a whole page, create enough. If more than one service, add a list of the other services at the end of the page to indicate what else is available.

    8. Products. Use service tips above. You will want to include whatever pictures need to depict the product.

    9. Employee. This component is seldom included, yet it is a significant way to demonstrate how the company’s differences. This information is about the staff as a whole. Presentation depends on what the intention of the media kit. Statistics, number of employees, tenure, company events, or community projects, work well here. If the statistics don't shine, don't include.

    10. Company History. Adding a history can make or break media attraction. If a young company you might think it’s could be a negative element, not true. Depends on what side you are presenting in the kit. For a season company, it is a must. What prevails or whether to include or not, is how interesting is the story. If it is interesting or creates curiosity, include it.

    11. Awards. Include any awards or special interests of employees. Do you have published authors in your company, an Olympic participant, or something else? Consider including. Sometimes a backdoor interest can bring media coverage in. If there is only one award you can add it on another page. To create a whole page from short information, list past winners or describe the selection process. Ceremonial pictures add interest.

    12. Distinction Page. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electro

    Four Customer Service Principles To Put Into Action Today
    Good customer service is indeed hard to find, much more to provide. It is one thing to want to provide good customer service to your customers and yet another thing to do it. Information sharing between the management and frontline staff, budget constraints and equipments needed to do the job makes providing good customer care harder than it seems.But with these simple and age-old tips, you can boost your customer care program without even shelling out a huge amount of cash. Moreover, these customer care tips are not dependent on extra equipments, software or any other things that will cost a lot of money.1) It is important to keep your promises. It is always easy to promise something to a customer just to make them stop harping on you on the phone. Moreover, promises do not cost anything so you can give out as many as you like. But making promises and breaking them afterwards will actually cost you more than you realize. For one, customers will be even angrier the second time t
    tenure, company events, or community projects, work well here. If the statistics don't shine, don't include.

    10. Company History. Adding a history can make or break media attraction. If a young company you might think it’s could be a negative element, not true. Depends on what side you are presenting in the kit. For a season company, it is a must. What prevails or whether to include or not, is how interesting is the story. If it is interesting or creates curiosity, include it.

    11. Awards. Include any awards or special interests of employees. Do you have published authors in your company, an Olympic participant, or something else? Consider including. Sometimes a backdoor interest can bring media coverage in. If there is only one award you can add it on another page. To create a whole page from short information, list past winners or describe the selection process. Ceremonial pictures add interest.

    12. Distinction Page. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electro

    Billboard Ads On The Back Of A Bus – A Good Advertising Idea For Real Estate Agents
    While I was driving to work this morning I was stuck in traffic. Even worse, I was stuck in traffic behind a bus. I hate traffic jams and I hated being behind buses in traffic jams. When behind a bus, your vision is restricted; you cannot see beyond the bus. So you have to look at it. And, you are forced to look at whatever is on the back of that bus.On this particular bus was an advertisement for a local real estate agent. It was one of those big billboard-style ads that cover the entire back of the bus. It was quite a good ad. The tag-line read, "If I can't sell your house in 30 days, I’ll buy it myself." But whether or not the ad was good wasn’t the issue. The issue was that I had no choice – I had to look at the ad because there was absolutely nothing else to capture my attention.This is why I think that billboard-style ads on the back of a bus are a good idea, not only for real estate agents, but for any business professional or small business. People stuck in traffic canno
    age. This page needs to show how the company is different. Comparison charts, like those found in most software product sales information pages, are easy for readers to scan and comprehend. Graphs also work well.

    13. Client List. List clients whether they are well-known or not. If your client list is extremely confidential, mention this in lieu of the list. You can expand the information by providing some brief background information about the client.

    14. Company Affiliates. If you have a formal affiliate program, add this information. If you use top quality vendors, add their information as well. Connection add flavor to being attractive.

    15. Press Releases. Use releases with dates less than 90- days.

    16. Publication List. If an author, where published. If short, expand by adding details about the publication. A few summarized paragraphs will do. If you are or where a columnist or write your own electronic or printed newsletter add this information as well. Add copies only if relevant and current.

    17. Speaking List. Have you spoken at events or to groups? List, if old, don't include when. Instead group by categories. Include panel participations.

    18. Radio/television appearances. Guest or host, doesn't matter. Tell them where they can listen to any audio or video clips. I don't recommend including. They are too expensive to send and for receivers to store. You want to set the availability information off in some sort of design element to make sure it isn't missed. To expand an appearance I like to suggest adding elements about how you got on the show, what you did and didn't like, or other details about the experience. Human interest stories always spark interest to the media. Give enough to peak their curiosity.

    19. Personal Story. What is your personal story about starting the business, creating a product or service? Is it a rags to riches story? Usually people don't think they have a good enough story to include, however, that normally turns out to be fiction. Look for the buried treasure, dust and polish to see the shine. Someone that can write from a charge neutral standpoint is best for these.

    20. Testimonials. You can spread testimonials throughout the components using pull quote design effects. And also have their own page. To expand, enlarge font size or reduce margins.

    21. Endorsements are personal acknowledgements. For media kits, credibility stands higher. They include more detail than testimonials. Add copies of special endorsement letters or just mention them in other components. Only add with the endorsers permission. Products and book authors frequently include these. Be creative with this in your kit.

    22. Reviews. Product or book reviews are not endorsements. Reviews give an overview charge neutral opinion. Reviews have their own language. To learn that language, read movie or book reviews.

    23. Frequently Asked Questions (FAQs). This component is a must in every media kit. Normally, media reads these pages first or second. Formulate questions by asking media personnel. Don't guess what they want.

    24. Photos. For trainers, speakers, or other professional services, color photos are too expensive to include and aren't necessary. A small 6x9 black and white is appropriate.

    25. Community. Add volunteer projects you have worked on or positions you have held. To expand, add additional details about the organization.

    Note: Two-side pages count as one page.

    When you are ready to send out a media kit, pull together the pieces that fit, create a personalized letter, slip in the contact person’s business card, usually the same person signing the letter, and its ready to mail or e-mail.

    A beautifully designed media kit is nice but not necessary. Visual impact is important, yet, you can do this with a matching color theme and quality paper. Content needs to be the first and foremost focus. Fancy-looking media kits but if it doesn't say anything to the receiver, it’s trashed. Value is in the information and news worthiness.

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