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    Case Study - Learning as a Growth Management Tool
    "Why not us?" is a catch phrase of sorts at Merkle, Inc., a 36-year-old database marketing agency based in Maryland with offices in Boston, Chicago, Denver, Philadelphia, Seattle and San Francisco. Senior managers repeat it and the company's 800-plus employees embrace it as they work to deliver top-shelf solutions for big-name clients, including Dell, DIRECTV and Capital One.The phrase is the embodiment of President and CEO David Williams' desire to build a big company, which he's had since he acquired it in 1988 at the ag
    is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes y

    Be Foolish More Often In Engineering
    As engineers and technical professionals we are all trained to be logical and rational and rely on proven facts in making decisions. The approach with engineers is to vigorously apply the blowtorch to any concept which is rather nebulous and stick to solid engineering design practise. However as Margot Cairnes, an Australian leadership strategist recently pointed out: ‘This often means being conventional, boring and underperforming (when creating solutions to difficult problems). In a changing world, creativity is essential, no
    Business people often spend time and money trying to find new ways to stand out from the crowd or craving recognition and exposure for their organisation and its achievements.

    Communicating with your customers and stakeholders has become more demanding, complex and pressure-driven. The media however offers a cheap and effective communication tool, if it can be accessed.

    Writing effective media releases for target audiences has become an important skill for leaders, managers, policy makers, marketing professionals and volunteers in order to access media attention.

    Here are The Top Ten Reasons you Should Consider Writing and Distributing a Media Release.

    1. FOCUS.

    The process of researching and writing something interesting and new about your business provides a focus and helps define, clarify and communicate what your strengths are. This mere act can deliver a much needed break from the daily grind and ensure a moment to reflect and plan. It provides a reason 'to work on the business', instead of 'in the business'.

    Often we are so caught up in the day-to-day tasks of our jobs we don't allow any time to look at the 'big picture'. Taking a step back and viewing your organisation from a different angle offers a chance to identify strengths you might otherwise miss.

    2. IMPROVES MORALE.

    Nothing helps create better morale than celebrating achievements, milestones and successes. Writing and distributing a media release helps do this in the most public way. You can tell the world and also acknowledge publicly those that have helped along the way. This also demonstrates your pride for your organisation and staff and their achievement.

    3. KEEPS EVERYONE INFORMED.

    There's nothing worse than not knowing what's going on. When there is an information vacuum rumours tend to spread. A media release helps provide the facts on an issue and keep everyone informed from your employees to your best customers. This works both internally and externally to quash rumours and involve your stakeholders.

    4. SAVES TIME AND MONEY.

    Writing your own media release can save time and money by building your own internal capabilities, contacts and processes. If you want to learn more about how to do this visit http://www.8mmedia.com/Writing%20Pitching%20Releases%20Seminar.htm

    5. IT IS FREE.

    Getting your media release used by the media provides thousands of dollars worth of free publicity. The media is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes yo

    8 Ways To Let People Know What You're Doing
    At the end of my direct sales presentation Kathy asked if she could book a party. When I went to do her show I was surprised to see another consultant, Lisa, at Kathy's show. I asked Lisa how she knew Kathy and she said with a nervous giggle, "Well, I babysat her kids since they moved here. Kathy didn't realize I'm with this direct selling company so she invited me. That's okay because I wanted to see your presentation."Well, it wasn't okay. This shouldn't have been my booking. It should have been Lisa's. Are you li
    Should Consider Writing and Distributing a Media Release.

    1. FOCUS.

    The process of researching and writing something interesting and new about your business provides a focus and helps define, clarify and communicate what your strengths are. This mere act can deliver a much needed break from the daily grind and ensure a moment to reflect and plan. It provides a reason 'to work on the business', instead of 'in the business'.

    Often we are so caught up in the day-to-day tasks of our jobs we don't allow any time to look at the 'big picture'. Taking a step back and viewing your organisation from a different angle offers a chance to identify strengths you might otherwise miss.

    2. IMPROVES MORALE.

    Nothing helps create better morale than celebrating achievements, milestones and successes. Writing and distributing a media release helps do this in the most public way. You can tell the world and also acknowledge publicly those that have helped along the way. This also demonstrates your pride for your organisation and staff and their achievement.

    3. KEEPS EVERYONE INFORMED.

    There's nothing worse than not knowing what's going on. When there is an information vacuum rumours tend to spread. A media release helps provide the facts on an issue and keep everyone informed from your employees to your best customers. This works both internally and externally to quash rumours and involve your stakeholders.

    4. SAVES TIME AND MONEY.

    Writing your own media release can save time and money by building your own internal capabilities, contacts and processes. If you want to learn more about how to do this visit http://www.8mmedia.com/Writing%20Pitching%20Releases%20Seminar.htm

    5. IT IS FREE.

    Getting your media release used by the media provides thousands of dollars worth of free publicity. The media is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes y

    More Than a Gut Feeling
    Mary seemed like a nice person. I don’t know who hired her. She gave the impression of a hard worker.She’s the kind of employee who would be happy to share photos of the grandkids and bring in freshly baked cinnamon rolls to the office. The problem was she just wasn’t very bright.The travel industry isn’t rocket science, but you need to be aware of rules and regulations as well as fare plans.An experienced clerk worked with her one day. He presented possible scenarios for her to work out. In the middle of a p
    rent angle offers a chance to identify strengths you might otherwise miss.

    2. IMPROVES MORALE.

    Nothing helps create better morale than celebrating achievements, milestones and successes. Writing and distributing a media release helps do this in the most public way. You can tell the world and also acknowledge publicly those that have helped along the way. This also demonstrates your pride for your organisation and staff and their achievement.

    3. KEEPS EVERYONE INFORMED.

    There's nothing worse than not knowing what's going on. When there is an information vacuum rumours tend to spread. A media release helps provide the facts on an issue and keep everyone informed from your employees to your best customers. This works both internally and externally to quash rumours and involve your stakeholders.

    4. SAVES TIME AND MONEY.

    Writing your own media release can save time and money by building your own internal capabilities, contacts and processes. If you want to learn more about how to do this visit http://www.8mmedia.com/Writing%20Pitching%20Releases%20Seminar.htm

    5. IT IS FREE.

    Getting your media release used by the media provides thousands of dollars worth of free publicity. The media is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes y

    A Personal Professional Creed
    A common topic of discussion these days is health. Natural foods, organic gardens, aerobic exercise, weight training, balanced diet, healthy this, healthy that, healthy, healthy, healthy.You know what? It’s not a bad idea. It has caused us, as a people, to look more closely at ourselves and how we function. A closer look at our universe within, the many aspects, attitudes, and abilities we need and make active use of on a daily basis.We also look with a greater interest at the ever expanding universe that surrou
    release helps provide the facts on an issue and keep everyone informed from your employees to your best customers. This works both internally and externally to quash rumours and involve your stakeholders.

    4. SAVES TIME AND MONEY.

    Writing your own media release can save time and money by building your own internal capabilities, contacts and processes. If you want to learn more about how to do this visit http://www.8mmedia.com/Writing%20Pitching%20Releases%20Seminar.htm

    5. IT IS FREE.

    Getting your media release used by the media provides thousands of dollars worth of free publicity. The media is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes y

    Handling The Customer from Hell : How Can You Turn the Tide In Your Favor?
    Almost anyone who has worked with the public has a horror story to tell about a difficult customer. I'm talking about a particular type here: the usually loud, upset, sometimes aggressive or intimidating ones. Having worked in Customer Service roles for two decades, I've had my fair share, especially when I worked in a Returns Department.Over the years I've found that there are right and wrong ways to deal with them, and the route you choose can mean the difference between them leaving happy or vowing never to spend anothe
    is a great way to access thousands of people from different target markets freely and in some cases instantly.

    6. INCREASES YOUR CREDIBILITY.

    The great strength of editorial coverage in the media is the credibility it brings. Everyone knows advertising messages are paid for and lack credibility. Being reported in the media provides third party and independent endorsement that no advertising campaign can deliver.

    7. BUILDS YOUR BRAND.

    This added credibility is the most powerful, fastest and cheapest way to build a strong brand. Being mentioned in an article or on a talk-back program makes your company stand out from the advertising campaigns featured in the same media.

    8. REACHES CUSTOMERS YOU CAN'T.

    The media provides access to the world's largest database. It can reach customers that no other marketing tools or tactics can. Often media is syndicated so your interview might be used in a larger area then you expected.

    9. PROVIDES LEVERAGE OPPORTUNITIES.

    Once you have gained media coverage, article reprints and copies of radio and TV interviews can be used to further build your brand or credibility. These can be sent to prospects and clients or posted on your website.

    10. PROVIDES CONTROL.

    While editorial coverage provides credibility, you also lose control. In an ad you can control every word and image because you are paying for that privilege. When working through journalists you lose this control and the risk of being misquoted, taken out of context and inaccuracies increases. A media release reduces this risk. Have all your messages clearly included in your release with prepared quotes. Journalists will be grateful for the prepared work and your sure to have given them all the information you want covered.

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