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Casual Articles - The Granddaddy of PR Strategies
Getting to Consensus ge is top priority. Especially when
you’re looking for language that is compelling,
persuasive, believable AND clear and factual. Yes, hard
work, but a must if you are to correct a perception by
shifting opinion towards your point of view, leading to
the desired behaviors. Review your message with your
communications specialists for its impact and
persuasiveness.The need to get people in an organization to pull together comes out often in discussions about communication.Let’s think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let’s think of getting to consensus as a process. That is, something that happens as the result of a series of deliberate actions on our part.We start the process by analyzing the current situation - how far from consensus do we now stand? Do we have embittered, untrusting people in the group? Or are we at the other end of the spectrum, with everyone nearly in agreement? We’ll call this the diagnostic stage.That means we have to listen, rather than talk. Sure, we’re probably anxious to get going and to convert them to our way of thinking right away. But, before that we need to let them talk, and You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. Branding: All My Ex's Live In......my senses. I know, you were thinking ‘Texas’. Well, if they do live in Texas, then it’s a good thing that I live in Virginia (dodged that bullet - swish!). In fact, most of my experiences, good and bad, nestle deep in the base of my subconscious until ‘something’ wakes them up. It could be the ocean air, a certain perfume, the sound of fireworks or a song, the touch, the feel of cotton, or even the taste of burnt pizza. Yup, all of these sensory experiences can bring any memory rushing back to the front of your mind.So, what does this have to do with branding?Have you ever smelled french fries and said, “Oh, I could go for McDonald’s”.Nokia, the leader in cell phone manufacturing design their phones to touch at least 4 of the 5 senses, and touch some more than others. The design of the Value in the form of doing something really significant about those important outside audience behaviors that MOST affect the department, group, division or subsidiary unit you manage. Then letting you take advantage of the perception levels you’ve achieved as those key external audiences of yours become persuaded to your managerial way of thinking. What you end up with, of course, is public relations activity that creates perception and behavior change among your key outside audiences – behavior change that leads directly to achieving your managerial objectives. Here’s a blueprint outlining how to manage this kind of public relations. People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission usually is usually accomplished. There should no longer be any doubt about whether you’ll need a lot more than news releases, brochures, special events and broadcast plugs to get a satisfactory return on your PR investment. Among the results business, non-profit, public entity and association managers can expect from this kind of public relations are new proposals for strategic alliances and joint ventures; rebounds in showroom visits; membership applications on the rise; community service and sponsorship opportunities; enhanced activist group relations, and expanded feedback channels, and even new thoughtleader and special event contacts. In due course, you should notice customers making repeat purchases; prospects reappearing; stronger relationships with the educational, labor, financial and healthcare communities; improved relations with government agencies and legislative bodies, and perhaps even capital givers or specifying sources looking your way. Because you want your key outside audiences to really perceive your operations, products or services in a positive light, be sure that you and your PR staff are really on the same page in the hymn book.. Reassure yourself that they accept the basic truth that perceptions almost always lead to behaviors that can help or hurt your unit. Review with your people how you will gather and monitor perceptions by questioning members of your most important outside audiences. Questions like these: how much do you know about our organization? How much do you know about our services or products and employees? Have you had prior contact with us and were you pleased with the how things went? Have you experienced problems with our people or procedures? Although somewhat expensive, you can always depend on professional survey people to handle the perception monitoring phases of your program. But fortunately, your PR people are also in the perception and behavior business and can pursue the same objective: identify untruths, false assumptions, unfounded rumors, inaccuracies, misconceptions and any other negative perception that might translate into hurtful behaviors. Setting your public relations goal requires that you address the problems that appeared during your key audience perception monitoring. It’s likely that your new goal will call for straightening out that dangerous misconception, or correcting that gross inaccuracy, or doing something about that awful rumor. To show you how to get there, you’ll need the right strategy. And, luckily, you have three such strategy choices when it comes to handling a perception or opinion challenge: create perception where there may be none, change the perception, or reinforce it. Unfortunately, selecting a bad strategy will taste like grape salsa on your caviar, so be certain the new strategy fits well with your new public relations goal. For example, you don’t want to select “change” when the facts dictate a “reinforce” strategy. Since persuading an audience to your way of thinking is hard labor, the way in which you put together your corrective message is top priority. Especially when you’re looking for language that is compelling, persuasive, believable AND clear and factual. Yes, hard work, but a must if you are to correct a perception by shifting opinion towards your point of view, leading to the desired behaviors. Review your message with your communications specialists for its impact and persuasiveness. You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. Become a Recognized Authority in Your Field - in 60 Days or Less! ng-to-desired-action the very
people whose behaviors affect the organization the
most, the public relations mission usually is
usually accomplished.You don't have to be rock-star famous before you are recognized as an authority in your field. You just have to begin to get the word out. Your goal is to be the person that people think of when your field is mentioned. At first, that may happen only locally, but take heart. Start where you are, with what you have, and you'll light a spark that could eventually become a firestorm of publicity.Maybe you offer a workshop at your office, church, or community center. Get it in the community calendars, from newspapers to cable television. Call up your local news stations, and offer yourself as the subject of an interview. One listing or call at a time, you'll begin to make a name for yourself.When you have an event coming up, call your local news stations and offer to interview on their early morning or noontime t There should no longer be any doubt about whether you’ll need a lot more than news releases, brochures, special events and broadcast plugs to get a satisfactory return on your PR investment. Among the results business, non-profit, public entity and association managers can expect from this kind of public relations are new proposals for strategic alliances and joint ventures; rebounds in showroom visits; membership applications on the rise; community service and sponsorship opportunities; enhanced activist group relations, and expanded feedback channels, and even new thoughtleader and special event contacts. In due course, you should notice customers making repeat purchases; prospects reappearing; stronger relationships with the educational, labor, financial and healthcare communities; improved relations with government agencies and legislative bodies, and perhaps even capital givers or specifying sources looking your way. Because you want your key outside audiences to really perceive your operations, products or services in a positive light, be sure that you and your PR staff are really on the same page in the hymn book.. Reassure yourself that they accept the basic truth that perceptions almost always lead to behaviors that can help or hurt your unit. Review with your people how you will gather and monitor perceptions by questioning members of your most important outside audiences. Questions like these: how much do you know about our organization? How much do you know about our services or products and employees? Have you had prior contact with us and were you pleased with the how things went? Have you experienced problems with our people or procedures? Although somewhat expensive, you can always depend on professional survey people to handle the perception monitoring phases of your program. But fortunately, your PR people are also in the perception and behavior business and can pursue the same objective: identify untruths, false assumptions, unfounded rumors, inaccuracies, misconceptions and any other negative perception that might translate into hurtful behaviors. Setting your public relations goal requires that you address the problems that appeared during your key audience perception monitoring. It’s likely that your new goal will call for straightening out that dangerous misconception, or correcting that gross inaccuracy, or doing something about that awful rumor. To show you how to get there, you’ll need the right strategy. And, luckily, you have three such strategy choices when it comes to handling a perception or opinion challenge: create perception where there may be none, change the perception, or reinforce it. Unfortunately, selecting a bad strategy will taste like grape salsa on your caviar, so be certain the new strategy fits well with your new public relations goal. For example, you don’t want to select “change” when the facts dictate a “reinforce” strategy. Since persuading an audience to your way of thinking is hard labor, the way in which you put together your corrective message is top priority. Especially when you’re looking for language that is compelling, persuasive, believable AND clear and factual. Yes, hard work, but a must if you are to correct a perception by shifting opinion towards your point of view, leading to the desired behaviors. Review your message with your communications specialists for its impact and persuasiveness. You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. Who Is Your Chuckler?Doesn't it just irritate you when you finally decide to start your own business and you spend hour after hour doing research and getting prepared just to have someone close to you chuckle at you for stepping out on that limb?No matter who you are or what you decide to do, you will have one of these somewhere close around you. So, what are you to do about it? You respect this person and you really value their opinion of you. All you wanted was for them to praise you for having the initiative to step forward and take charge of your future. What you can do is use this negativity to add fuel to your fire! Let them chuckle! Instead of showing anger, remain calm, politely let them know that you believe in yourself and the path you have chosen. Then use the bottled up anger as your fuel to be productive!I don't meanooking your way. Because you want your key outside audiences to really perceive your operations, products or services in a positive light, be sure that you and your PR staff are really on the same page in the hymn book.. Reassure yourself that they accept the basic truth that perceptions almost always lead to behaviors that can help or hurt your unit. Review with your people how you will gather and monitor perceptions by questioning members of your most important outside audiences. Questions like these: how much do you know about our organization? How much do you know about our services or products and employees? Have you had prior contact with us and were you pleased with the how things went? Have you experienced problems with our people or procedures? Although somewhat expensive, you can always depend on professional survey people to handle the perception monitoring phases of your program. But fortunately, your PR people are also in the perception and behavior business and can pursue the same objective: identify untruths, false assumptions, unfounded rumors, inaccuracies, misconceptions and any other negative perception that might translate into hurtful behaviors. Setting your public relations goal requires that you address the problems that appeared during your key audience perception monitoring. It’s likely that your new goal will call for straightening out that dangerous misconception, or correcting that gross inaccuracy, or doing something about that awful rumor. To show you how to get there, you’ll need the right strategy. And, luckily, you have three such strategy choices when it comes to handling a perception or opinion challenge: create perception where there may be none, change the perception, or reinforce it. Unfortunately, selecting a bad strategy will taste like grape salsa on your caviar, so be certain the new strategy fits well with your new public relations goal. For example, you don’t want to select “change” when the facts dictate a “reinforce” strategy. Since persuading an audience to your way of thinking is hard labor, the way in which you put together your corrective message is top priority. Especially when you’re looking for language that is compelling, persuasive, believable AND clear and factual. Yes, hard work, but a must if you are to correct a perception by shifting opinion towards your point of view, leading to the desired behaviors. Review your message with your communications specialists for its impact and persuasiveness. You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. Teleconferencing Helps You Build a Business EmpireYou balk as you look at the phone bill. In the three months it took your company to branch out to a location three continents away from where you are, you've spent enough money on phone bills to buy both an apartment in New York and a Porsche. What worries you the most is that you know this isn't the end of the story, or your phone bills. With key members of your staff calling each other almost every hour, you know those bills would remain as high as your blood pressure level.With this pressing reality in mind, why not turn to teleconferencing? Teleconferencing is a meeting involving people in various places around the world. They talk to teach other using telephones or video links to communicate with each other. The good thing about teleconferencing is that it lets you keep dynamic lines of communication open for oded rumors, inaccuracies, misconceptions and any other negative perception that might translate into hurtful behaviors. Setting your public relations goal requires that you address the problems that appeared during your key audience perception monitoring. It’s likely that your new goal will call for straightening out that dangerous misconception, or correcting that gross inaccuracy, or doing something about that awful rumor. To show you how to get there, you’ll need the right strategy. And, luckily, you have three such strategy choices when it comes to handling a perception or opinion challenge: create perception where there may be none, change the perception, or reinforce it. Unfortunately, selecting a bad strategy will taste like grape salsa on your caviar, so be certain the new strategy fits well with your new public relations goal. For example, you don’t want to select “change” when the facts dictate a “reinforce” strategy. Since persuading an audience to your way of thinking is hard labor, the way in which you put together your corrective message is top priority. Especially when you’re looking for language that is compelling, persuasive, believable AND clear and factual. Yes, hard work, but a must if you are to correct a perception by shifting opinion towards your point of view, leading to the desired behaviors. Review your message with your communications specialists for its impact and persuasiveness. You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. The Three-category Approach to Performance Management: Effort, Ability, or EnvironmentPerformance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. As an effective director, manager, or supervisor it is your job to ensure the success of the organization by achieving of all key performance indicators.These targets or goals are accomplished through the implementation and execution of a solid Performance Management Process (PMP). The objective is not to discuss the building or maintenance of the process, but focus rather on the end result.What do you do when your employees have not met the standards or expectations and their performance needs to be addressed? It is your job to protect the business while trying to be sensge is top priority. Especially when you’re looking for language that is compelling, persuasive, believable AND clear and factual. Yes, hard work, but a must if you are to correct a perception by shifting opinion towards your point of view, leading to the desired behaviors. Review your message with your communications specialists for its impact and persuasiveness. You want your communications tactics to carry your words to the attention of your target audience, so you need to select the precise tactics most likely to reach them. Fortunately, you can pick from dozens of available tactics. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members. The credibility of your message can be dependent upon HOW you deliver it. Which means you might try introducing it to smaller gatherings rather than using higher-profile communications such as news releases or talk show appearances. Shortly, you’ll need to produce a progress report, which means you and your PR folks should get back out in the field for a second perception monitoring session with members of your external audience. Yes, you can use the same questions used in the first benchmark session, but now you must stay alert for signs that your communications tactics have worked and that the negative perception is being altered in your direction. By the way, things can always be accelerated with a broader selection of communications tactics AND increased frequencies. Yes, I call this the “Granddaddy” of PR strategies because human nature hasn’t changed over the millenia. People have always acted upon their perceptions of the facts they hear, see or read about an organization or person, then behaved accordingly. Thus, remember please, a single issue – for example, a potentially dangerous, unattended perception among a key audience, and its resulting behaviors, can spread like wildfire nudging any operation closer to failure than success.
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