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Casual Articles - A Better Way to Hire Consultants
Customer and Employee Loyalty: How Do You rate? checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company.The average company loses half their customers in 5 years and half their employees in 4 years? This has significant impact to overall customer, employee, investor and supplier loyalty. Loyalty is the degree to which these groups are loyal to your product, service and organization.In today's market, being customer focused is a key to survival and longevity. High levels of loyalty have positive impact If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of ag Useful Information About Postage Think about it. You seek them out to provide some knowledge, skill or experience your company doesn’t have. And, in the process of providing that help, they learn more about your business than even some on your management team know. Then, in return for you laying your corporate soul bare – sharing information about processes, customer files, financials, etc. – some consultants also attempt to pick your pocket.Postage stamps were first issued in the United Kingdom (Great Britain). Rowland Hill, a staff member, of the British Post Office was the inventor of the first postage stamp. The first stamp introduced by the British Post Office restructuring, under which it transposed the fee for postage, from the receiver to the sender of the mail, also introduced the 1-ounce mail with flat rate postage, to any place in Britain I am a consultant. Have been for a good many years. I’m neither rich nor famous. Not likely to be. Never really wanted to be. But that was a choice I made long ago. Since then I’ve seen a good number of consultants – male and female, individuals and corporations – achieve fame, fortune, or both. It’s not envy that prompts me to write what follows. It’s disgust. What I find disgusting is how little some consultants value their professional relationships with clients. How much more they value the dollar. Let’s look first at the relationship. Nothing says it can’t be pleasant, cordial, perhaps even friendly. But it is first and foremost a business relationship, a professional relationship, one that should be rooted in confidentiality. Any company hiring a consultant should insist – before any business is ever discussed – that both parties sign a Mutual Confidentiality Agreement. Do you want people outside your company to know your firm’s inner most workings? Without an MCA you have no assurance of confidentiality By signing an MCA, the consultant agrees not to discuss your business – perhaps even mention your company’s name, if the MCA is drawn that tightly – with any third-party without your both agreeing that third-party has a need to know. Those third-parties typically include printers, mailers and the like. Now let’s look at the dollars. Consultants absolutely love working on retainer. Why not? It’s guaranteed income. Put enough retainer arrangements together and there’s good money to be made. The checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company. If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of ag Forklift Safety Training Videos and CBTs - They Should NOT Be Your Stand-Alone Training Solution amous. Not likely to be. Never really wanted to be. But that was a choice I made long ago. Since then I’ve seen a good number of consultants – male and female, individuals and corporations – achieve fame, fortune, or both. It’s not envy that prompts me to write what follows. It’s disgust.As corporate profit margins get tight and companies begin to squeeze their labor dollars, one will find that the first line item of scrutiny for any financial officer is the amount of money spent on a training budget. Experts on both sides of the issue argue daily about the indirect financial impact of well-trained employees vs. the direct expenditures of having them trained. For many companies, the trend of rely What I find disgusting is how little some consultants value their professional relationships with clients. How much more they value the dollar. Let’s look first at the relationship. Nothing says it can’t be pleasant, cordial, perhaps even friendly. But it is first and foremost a business relationship, a professional relationship, one that should be rooted in confidentiality. Any company hiring a consultant should insist – before any business is ever discussed – that both parties sign a Mutual Confidentiality Agreement. Do you want people outside your company to know your firm’s inner most workings? Without an MCA you have no assurance of confidentiality By signing an MCA, the consultant agrees not to discuss your business – perhaps even mention your company’s name, if the MCA is drawn that tightly – with any third-party without your both agreeing that third-party has a need to know. Those third-parties typically include printers, mailers and the like. Now let’s look at the dollars. Consultants absolutely love working on retainer. Why not? It’s guaranteed income. Put enough retainer arrangements together and there’s good money to be made. The checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company. If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of ag 10 Tips To Help Every Marketer Convert More Prospects And Keep Them Coming Back For More says it can’t be pleasant, cordial, perhaps even friendly. But it is first and foremost a business relationship, a professional relationship, one that should be rooted in confidentiality. Any company hiring a consultant should insist – before any business is ever discussed – that both parties sign a Mutual Confidentiality Agreement.1. Begin with the customer in mind. Remember, everything begins and ends with your customers. Try to imagine being them. Mentally take a stroll with them, talk to them and share their wants and frustrations. Try to feel what’s going on in their minds?2. Now, craft a solution in the form of benefits that will satisfy those wants. Now that you’ve entered your potential customers’ minds, can Do you want people outside your company to know your firm’s inner most workings? Without an MCA you have no assurance of confidentiality By signing an MCA, the consultant agrees not to discuss your business – perhaps even mention your company’s name, if the MCA is drawn that tightly – with any third-party without your both agreeing that third-party has a need to know. Those third-parties typically include printers, mailers and the like. Now let’s look at the dollars. Consultants absolutely love working on retainer. Why not? It’s guaranteed income. Put enough retainer arrangements together and there’s good money to be made. The checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company. If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of ag Peek a Boo - We See You -- 7 Trade Show Tips for Marketing Managers an MCA, the consultant agrees not to discuss your business – perhaps even mention your company’s name, if the MCA is drawn that tightly – with any third-party without your both agreeing that third-party has a need to know. Those third-parties typically include printers, mailers and the like.Peek a Boo - We See YouDoes your company have a description for a full-time job that says "Stand in the booth and hand out brochures."?Doubt it."Working the booth" often falls to the person closest to the show site, or part of a sales team. So, staffing for trade shows might be haphazard, considered a reward for sales performance, or based on corporate marketing criteria.Then the q Now let’s look at the dollars. Consultants absolutely love working on retainer. Why not? It’s guaranteed income. Put enough retainer arrangements together and there’s good money to be made. The checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company. If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of ag Personal Information: What Should You Discuss During The Job Interview checks come in like clock work every month. Life is good. For the consultant. Not necessarily for your company.How much personal information should you reveal during a job interview?Quite simply, there are some things that you may not want to offer up during an interview.We’re not talking about lying, we’re simply talking about the fact that some things are better left unsaid and don’t need to be divulged during an interview.Depending on where you live and the local laws that govern hiring, interviewe If a firm requires long-term assistance, they should think about hiring an employee with that talent. The expense is almost sure to be less that a consultant’s retainer. But there’s that budget problem, right? Got to keep visible payroll costs down? Consultant retainers don’t show up as a payroll expense. Want to cut your consulting expenses? Try this: Instead of agreeing to retainer arrangements – you pay them so much a month in return for which they promise you X hours of their time – hire consultants to work on individual projects. That means you pay for work done, not time “promised” to you. The are a number of other good points about hiring project consultants. You know up front just what each project will cost because they commit to it. You also know when the project will be completed. Again, because they commit to it. Put price, terms and other details of each project in writing. Your corporate attorney can easily include those details in something called a “Project Scope” that becomes part of the MCA signed earlier by you and the consultant. But however you and your attorney choose to do it, always require consultants to sign your Mutual Confidentiality Agreement.
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