Recency, Frequency, RFM techniques for Customer Retention & Value BuildingIn order to develop Customer Intelligence, a business needs to be able to measure its performance in the maintenance of profitable customer relationships. Customer intelligence attempts to define customer behaviour and then look for variances in that behaviour. The business rules which apply to the Customer relationship, need to be defined first. Based on these rules relevant measurements & goals can be defined. Therefore, a business needs to systematically answer the following questions:When is a party (an individual or a business) considered
r sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it
did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Me Career Joy - Step Three in Aligning Body, Mind, and WorkOur doubts are traitors and make us lose the good we oft might win by fearing to attempt.
- William ShakespeareStep Three to Achieving Career Joy - Take InventoryNow that you have spent some time living with the idea that you deserve more out of your job and your career and you committed to giving yourself some time each week to go back to the things you love, you are ready for the next step. Step number three is to take inventory.Sometimes just the idea of making a change is scary and when you feel overwhelmed it i
People wear nametags more often than you think. The majority of retail establishments, stores and other social gatherings require nametags for several purposes. Sometimes it’s for security. Other nametags are solely for identification. But simply stated; people wear nametags for one reason: so other people can use their names for friendlier, more personable service and conversation.
However, too many nametags go unnoticed. Too many people (especially employees) offer their names only to be referred to as, “Sir” or “Miss” or “Young Man.”
Guess what? They don’t wear nametags to make a fashion statement. They wear them for you! The following list gives five of the most common employees or people who wear nametags, and ways you can “wow” them if you identify and amplify their names:
Cashiers/Clerks
The employees who work behind the counter get bored with the repetition and monotony of their jobs on a daily basis. They also receive a fraction of the respect and courtesy they deserve proportionate to the work they do. But, they all wear nametags. Even if they don’t like their nametags, they wear them for a reason: so people will use their names. Because you probably go to some kind of store every day, try to say, “Good morning Sarah,” or “Thanks Devin.” Just try it. Say their names. You will be amazed how the smile on their faces indicates warmth and appreciation.
Food Servers
“Pssst! I need some ketchup for my fries!” says the customer. Anyone who’s ever worked in food service knows this demeaning “hey you” feeling. So, when you sit down at your table, immediately look at the nametag of your server. Memorize it. Say it over and over in your head. And the next time you need something say, “Excuse me Jackie, may I have some ketchup?” Jackie will be happy to bring it over to you. And she will be even happier when you get your ketchup and say, “Thanks, Jackie.”
Networking Meetings
Everyone at networking meetings will wear nametags so introduction processes are expedited. Especially in situations where you will often meet dozens of people, take advantage of as much free information as possible and use those nametags! “How long have you worked at Monsanto, Rick?” Once the offering of names is reciprocated in a conversation, the atmosphere will become more comfortable and therefore more accessible to qualify important contacts.
Casinos
The best blackjack dealers I have ever sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Mem Brochure Printing Still Works - Follow This Easy Advice For Successful AdvertisingIt is amazing that every day business fail due to their lack of advertising. If you are in business or planning on starting a business one of the first priorities to consider is your advertising strategy. Just look around and you can quickly find many doomed business that have not properly advertised. With out an eye catchy ad and advertising materials to bring potential clients into your business you are going to fail. However you have to follow up a good advertising campaign with to notch customer service. However, customer service will do very
ey wear them for you! The following list gives five of the most common employees or people who wear nametags, and ways you can “wow” them if you identify and amplify their names:
Cashiers/Clerks
The employees who work behind the counter get bored with the repetition and monotony of their jobs on a daily basis. They also receive a fraction of the respect and courtesy they deserve proportionate to the work they do. But, they all wear nametags. Even if they don’t like their nametags, they wear them for a reason: so people will use their names. Because you probably go to some kind of store every day, try to say, “Good morning Sarah,” or “Thanks Devin.” Just try it. Say their names. You will be amazed how the smile on their faces indicates warmth and appreciation.
Food Servers
“Pssst! I need some ketchup for my fries!” says the customer. Anyone who’s ever worked in food service knows this demeaning “hey you” feeling. So, when you sit down at your table, immediately look at the nametag of your server. Memorize it. Say it over and over in your head. And the next time you need something say, “Excuse me Jackie, may I have some ketchup?” Jackie will be happy to bring it over to you. And she will be even happier when you get your ketchup and say, “Thanks, Jackie.”
Networking Meetings
Everyone at networking meetings will wear nametags so introduction processes are expedited. Especially in situations where you will often meet dozens of people, take advantage of as much free information as possible and use those nametags! “How long have you worked at Monsanto, Rick?” Once the offering of names is reciprocated in a conversation, the atmosphere will become more comfortable and therefore more accessible to qualify important contacts.
Casinos
The best blackjack dealers I have ever sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Me Job Interviews: Prepare Questions In AdvanceAn interview almost invariably closes with the potential employer asking if you have any questions. Often an applicant will ask for clarification on benefits -insurance, vacation time, etc. While these are obviously important for you to know, they plant a seed in the interviewer's mind that maybe you are more interested in what the job can do for you than in how you can help the employer.Try to have three or four questions ready to ask that demonstrate your interest in the company and your desire to be a problem-solver.If you have been ab
ry to say, “Good morning Sarah,” or “Thanks Devin.” Just try it. Say their names. You will be amazed how the smile on their faces indicates warmth and appreciation.
Food Servers
“Pssst! I need some ketchup for my fries!” says the customer. Anyone who’s ever worked in food service knows this demeaning “hey you” feeling. So, when you sit down at your table, immediately look at the nametag of your server. Memorize it. Say it over and over in your head. And the next time you need something say, “Excuse me Jackie, may I have some ketchup?” Jackie will be happy to bring it over to you. And she will be even happier when you get your ketchup and say, “Thanks, Jackie.”
Networking Meetings
Everyone at networking meetings will wear nametags so introduction processes are expedited. Especially in situations where you will often meet dozens of people, take advantage of as much free information as possible and use those nametags! “How long have you worked at Monsanto, Rick?” Once the offering of names is reciprocated in a conversation, the atmosphere will become more comfortable and therefore more accessible to qualify important contacts.
Casinos
The best blackjack dealers I have ever sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Me What You Need To Know About LogisticsLogistics is a method of managing scarce resources. The need for logistics was initially felt during World War I and II. At that time, it only involved maintaining a constant supply of men and material during battles. Logistics has developed into a completely different branch of management and a lot of research has already been carried out on the subject.The main components of logistics include inventory management using scientific methods, warehousing, transportation and distribution. The main purpose is to enable the movement of goods and serv
be even happier when you get your ketchup and say, “Thanks, Jackie.”
Networking Meetings
Everyone at networking meetings will wear nametags so introduction processes are expedited. Especially in situations where you will often meet dozens of people, take advantage of as much free information as possible and use those nametags! “How long have you worked at Monsanto, Rick?” Once the offering of names is reciprocated in a conversation, the atmosphere will become more comfortable and therefore more accessible to qualify important contacts.
Casinos
The best blackjack dealers I have ever sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Me Accessing Legal Services with Toll Free Numbers DirectoryToll free numbers allow us to conveniently interact with product and service providers and obtain the information required. This is especially true for professional services in areas like law.Legal services need to be accessible to the majority of the population whenever needed. It could be an emergency, or a routine legal query. Toll free number services give you instant access to legal firms and representatives whenever the need arises.Prepaid legal services are easily available through toll free numbers. Whether it is signing a contrac
r sat with have been the friendly ones. It didn’t even matter if I won, as long as I liked the dealer. OK, it did matter if I won, but it hurt a lot less if I said, “Hey Glenn, thanks for taking all of my money.” You will find that casino employees usually have at least two nametags, sometimes even three on their uniforms. You can’t miss them! So use their nametags in both good and bad times: “Looks like you busted Sammy!” “Hit me Ellen!” “Marvin, I can’t believe you just got blackjack again!” Try this, and I promise that your casino experience will be more fun and a lot more personable.
Worship Members
Most churches/synagogues use nametags during services and worship times to promote a friendlier atmosphere. Specifically for new members, take the time to say, “Welcome Patrick,” “Nice to see you again Mrs. Watson,” and “Merry Christmas Terry.” Of all places where nametags are worn, religious groups are the most vital to instill a sense of community and hospitality. And you never know if someone will come back next week simply because you said, “Thanks for visiting us Steve, you’re welcome to come back to worship with us any time!”
REMEMBER: A person’s name is the sweetest sound they will hear in any language. When you use their names, you will make them feel appreciated, welcome and important. Maybe it’s printed on a plastic clip. Maybe it’s written on a paper nametag. Even if it hangs from a lanyard, stares you in the face, look at it, and SAY IT! Step onto their front porch, and WOW them!
LET ME ASK YA THIS...
The last time a complete stranger used your nametag to say hello, did it scare the heck out of you or make you feel great?
LET ME SUGGEST THIS...
Go out of your way to use the names of 10 unsuspecting nametaggers this week. Keep a journal, email the encounters it to me and I'll post your adventures on my blog!
As a small business start-up coach, I get asked a lot of questions. The most frequent one: Where do I get start-up cash? If you are wondering the same thing, this article is for you. In it, you will learn about the differences between angel funding and venture capitalists, the value of taking out a loan, and considerations of taking on a silent or working partner.
Overwhelm, distractions and the inability to say NO keep many people from achieving their potential. Clarifying priorities and sticking to them are key to moving your business forward and achieving your financial goals!
With the recent improvements in medical science, and the startlingly sharp rise in the elderly population of most developed countries, it comes as no surprise that the demand for skilled health professionals has soared dramatically. Most notable among these are the increasing demands for both nurses and nursing assistants.