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  • Casual Articles - Sticky Situations: Nametag Best Practices

    How To Be A First Class Marketer?
    Did you now how to follow up a new customer with less phone calls?First thing for you to know that you only have about 5 minutes for first follow up in the phone. The rest of that is a meeting arrangement.So what should I do to follow up my customers as quickly as you can?#1 doesn’t waste your time for non related conversations during the calls. Bring your company profile references and don't display all your product details in phone. Just talk about the benefits of your company and your products for 3 minutes.Self confidence is the most important thing when you make phone calls. Some peoples will pay attention to you if you doing this. You must have a self confidence to attract your clients, so that they will treat you as an important person.Show your profile and we sure that you do not want to be under estimated by you Once they under estimated you, don’t hope that they will Trust you. Show your performance, I believe you can do that. Impress them with your personality skills not just product knowledge.Show them that you are not selling a cheap low quality business.#2 after doing some introductions about you and your company, Get to the point of the conversations. Ask him/her to have meeting schedule in their office or some other places.#3 the important rules: make sure that your leads do not have to think about their scheduled for a meeting plan. That a point
    ich types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on

    Moments That Matter
    Many years ago, I was a first year apprentice assigned the task of pressure washing a set of condensing coils on the roof of a grocery store on Capital Hill in Seattle, an upscale part of town.It was a 90-degree day, in late August. To make matters worse, it was a Friday around 4:30 PM. I was wet, dirty, tired and I was anxious to get home, knowing full well I had at least another hour to finish up. An elderly gentleman in coveralls, and an old and worn straw hat approached me as I came down the ladder. “Watcha’ doin,’ sonny?” he asked curiously. At that moment, it would have been easy to dismiss his inquiry and say something curt or rude. After all, I was tired. However, I decided to smile and explain what and why I was doing what I was doing. His body language told me he appreciated my gesture. He then exclaimed, “That’s great, I’m glad you’re doing this. It’s important. You see, my son runs the store for me. In fact, I own the whole block. Keep up the good work!” On the drive home, it occurred to me, “You just never know!”He didn’t look like a millionaire. It was a moment that mattered from a business perspective.A Customer Service Moment of Truth as defined by Jan Carlzon are the hundred daily interactions that occur when we come in contact with our customers. Carlzon gained international recognition by transforming Sweden’s national airline into a successfully profitable operation. In 1981, Carlzon became president of SAS.
    Because a person's name is the single context of human memory most apt to be forgotten; because self-disclosure is the single most effective way to build rapport and connect with people you just met; and because initiating the conversation is half the battle - your nametag is your best friend.

    However, improper creation and wearing of nametags can work against you (and your business) if you're not careful.

    Scott Ginsberg has been internationally recognized by CNN, CBS, The Associated Press, The Washington Post and Paul Harvey as "the world's foremost field expert on nametags." Below are Scott's responses to several nametag related inquiries.

    1) What are some tips for wearing nametags at trade shows?

    Before you even pack your show, make sure your employees, salespeople and booth representatives each have THEIR OWN pre-made company nametags. You can get these done at any local engraving store for less than $7 a piece, probably cheaper en masse. The reason to do this is because a) trade show nametags don't always maximize your "nametag real estate," and b) trade show nametags rarely include your logo - which helps for brand recognition.

    Now, perhaps it seems redundant to wear two nametags, right? Well, think about the Superbowl: How many commercials does Budweiser run each year? Exactly. Always more than one. So even with nametags, it's all about the Three R's of Networking: Repetition, Repetition, Repetition!

    Next, when you get to the show, wear your own custom nametag in a visible location so that everyone who walks in and out of your booth sees is. Potential buyers need to make the instant connection between YOU and the BOOTH. Also, when you get busy, it can get hard for prospects to locate the right person. The last thing you want is uncertainty about who the actual booth employee is! So use your nametag to identify and differentiate yourself among the masses.

    2) How do you handle poorly designed nametags that are already provided for you at events?

    Tough issue. About 80% of the nametags I've ever seen at events are designed without consideration of font size, color, etc. I always suggest that people create and bring THEIR OWN custom made nametag to all events in the situation that the given nametag is ineffective. You can wear both if security and identification is an issue. But most chairs or hosts of meetings won't be offended, as long as you initially take the nametag given to you as an extension of courtesy - even if you don't wear it.

    Of course, none of this would be a problem if the meeting planners would just make them right the first time!

    3) On which side of your chest should you wear a nametag?

    There isn't a single book on networking, meeting planning or interpersonal communication that doesn't say nametags should go on the right. "They" say you should wear your nametag on the right hand side so it is visible in the direct line with your handshake. For the most part, I agree. And so do most people. This is one of the few nametag protocols most people are familiar with.

    On the other hand, the horizontal placement of your nametag should be dependent on the capacity in which you are wearing it. For example, if you work in a hotel, in retail, at a trade show or any other mobile environment where there are aisles, rows and hallways, consider the possibility of wearing your nametag on the left side of your chest so it is most visible to oncoming traffic. (If you live in a country where you walk on the right side of the path.)

    Now, this is a debatable issue. But the bottom line about horizontal placement is this: it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feel away.

    Is it redundant to have your first name twice on your nametag?

    Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can!

    5) Are some nametags better quality than others?

    Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue.

    In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable.

    6) Are gold nametags a no-no?

    Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color.

    7) Are first and last names necessary for employee nametags?

    Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information.

    One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name.

    8) How can I avoid nametag-related clothing damage?

    Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on p

    Donations for a Worthy Cause
    As I mentioned earlier, most companies have a budget for donations. Unfortunately these budgets are set well in advance and it is often difficult to get on the list. If you hold a fund-raiser each year and know well in advance when it will be held, you should take time to apply for donations. My Rotary club has an event called Cabaret they hold at the beginning of May each year. This is a very successful fund-raiser and they raise around $100,000 at this event. The event has sponsors, and donations that are used for silent and live auctions. The point here is that they are planned well in advance of the event and the sponsors are solicited a year ahead. If you are part of such a group with a reputation for supporting local and international projects, you will have a better chance of getting donations from businesses. Asking for donations should always be done through current business relationships. One of the things we have learned is that large donations only come from those organizations that already have a business relationship with one of the members.There is an opportunity to further the relationship by following-up and letting the donor know where the money from the event has been distributed. This will keep the relationship going and also the company will welcome members of the organization when further donations are needed. I just want to emphasize that it is the relationship that is the most important piece.Do not be afraid to ask for a donation
    person. The last thing you want is uncertainty about who the actual booth employee is! So use your nametag to identify and differentiate yourself among the masses.

    2) How do you handle poorly designed nametags that are already provided for you at events?

    Tough issue. About 80% of the nametags I've ever seen at events are designed without consideration of font size, color, etc. I always suggest that people create and bring THEIR OWN custom made nametag to all events in the situation that the given nametag is ineffective. You can wear both if security and identification is an issue. But most chairs or hosts of meetings won't be offended, as long as you initially take the nametag given to you as an extension of courtesy - even if you don't wear it.

    Of course, none of this would be a problem if the meeting planners would just make them right the first time!

    3) On which side of your chest should you wear a nametag?

    There isn't a single book on networking, meeting planning or interpersonal communication that doesn't say nametags should go on the right. "They" say you should wear your nametag on the right hand side so it is visible in the direct line with your handshake. For the most part, I agree. And so do most people. This is one of the few nametag protocols most people are familiar with.

    On the other hand, the horizontal placement of your nametag should be dependent on the capacity in which you are wearing it. For example, if you work in a hotel, in retail, at a trade show or any other mobile environment where there are aisles, rows and hallways, consider the possibility of wearing your nametag on the left side of your chest so it is most visible to oncoming traffic. (If you live in a country where you walk on the right side of the path.)

    Now, this is a debatable issue. But the bottom line about horizontal placement is this: it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feel away.

    Is it redundant to have your first name twice on your nametag?

    Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can!

    5) Are some nametags better quality than others?

    Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue.

    In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable.

    6) Are gold nametags a no-no?

    Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color.

    7) Are first and last names necessary for employee nametags?

    Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information.

    One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name.

    8) How can I avoid nametag-related clothing damage?

    Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on

    Risk Management - Sub-Contractors
    Risk management and assessment of sub-contractors and suppliers must start early in the life of a bid. As soon as the need for bought in items is identified and a list of potential sub-contractors created, the risk management process kicks in.Risk assessment of sub-contractors becomes more essential, the more complex the item of supply and the fewer suppliers there are to choose from.The amount and importance of risk management goes in this order, starting with the most difficult:If the system requires a complicated piece of modified software based on an existing proprietary software, then due to copyright issues, only the original owner of the code can be approached to change it as required. This is a sole source supply involving software development, which is notoriously difficult, and needs to be micro-managed in order to succeed.Equally, if a complicated bespoke software is needed, even given that there are a number of sub-contractors capable of doing the work, it is a very risky business and needs careful management.Items of hardware which will be designed and manufactured specifically for this project or which require special manufacturing processes need a high degree of careful risk management.Next down the chain in terms of risk are specialist items of proprietary hardware. Again, this is likely to be a sole-source item, which in itself carries risk.Alternatively, the risk involved in buying standard commerci
    lk on the right side of the path.)

    Now, this is a debatable issue. But the bottom line about horizontal placement is this: it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feel away.

    Is it redundant to have your first name twice on your nametag?

    Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can!

    5) Are some nametags better quality than others?

    Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue.

    In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable.

    6) Are gold nametags a no-no?

    Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color.

    7) Are first and last names necessary for employee nametags?

    Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information.

    One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name.

    8) How can I avoid nametag-related clothing damage?

    Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on

    5 Things Every New Caterer Should Know
    It has been over twenty five years since I started a small catering company that specialized in International Tapas, tiny silver trays of finger foods to delight the eyes and satisfied the stomach. These little morels were tasty, light and filling. At the time I did not know the little delicacies I placed on the buffet would give way to a very traditional way to dine. I just thought my customers should be exposed to something a little more exciting than Wing-Dings and Swedish Meatballs. I really wanted to move away from serving full means and introduce my customers to a variety of food from all over the world.Today with food being the number one American pass-time, catering has come full circle, and even a novice cook with the right recipes, a good head for business and a charming personality can start a small catering service to address the needs of the corporate/business world and the new breed of entertainers that frequent theatre houses and night clubs. It’s no secret that when a band or theatre group hits a town, they are often looking for a great place to eat and if you can offer a unique dining experience all the better.If you think becoming a caterer is something you might want to consider, assess your skills and talk to professional caterers in your community. You may want to volunteer for a couple of events to get your feet wet or sign-on as a part-time helper. Caterers are always looking for good people and smiling faces.After jump
    chable.

    6) Are gold nametags a no-no?

    Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color.

    7) Are first and last names necessary for employee nametags?

    Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information.

    One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name.

    8) How can I avoid nametag-related clothing damage?

    Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on

    Performance Evaluation: How To Create Change
    STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, “You’re doing a good job” and “You’d better shape up” are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word “positive,” describe how the employee manifests that characteristic. If you say that the employee “shows initiative,” talk about specific occasions on which the employee did indeed take the initiative. If in your appraisal you must deal with other vague adjectives such as “cooperative,” talk about instances in which the employee has worked well with others.STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Outline aspects of performance where improvement is needed. Clarify areas in which you both agree there is a need for improvement. Jointly plan ways to make these improvements. Focus upon just two or three performance areas in which to concentrate during the next evaluation period. The result of this phase of the discussion should be a list of two or three areas of strengths and weaknesses in performance and commitments from the employee and the supervisor (you) to an improvement program.STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: 1. Get commitment to change. Don’t conclude the session without the employee acknowledging the specific improvements you have agreed upon and committing to dates, review meetings, and follow-up times. 2. Do not rush: allow suf
    ich types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it.

    In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk.

    9) How can you modify nametags to accommodate your clothes?

    Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability.

    I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin!

    10) How do organizations approach nametags?

    Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags.

    Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag.

    Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?"

    On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, regardless of volunteer/member/paid employee status.

    11) Should you KISS your nametag?

    Yes.

    Not literally, of course. By KISS I mean "Keep It Simple Stupid." Recently an audience member asked me, "Why don't put your last name, company, position, etc. on your nametag? Don't you want people to know that information?"

    Well, yes and no.

    We all want people to know who we are, what we do and how we can help them. But it's more effective if you tell them as a response to an open ended question such as, "Tell me about the work you do."

    So when you use your nametag as a conversation starter (if you have the chance to create it yourself), design it in a simple way that sets you up with an opportunity to share the value you give.

    12) Is there really a condition called Nametag Deficiency Syndrome?

    You better believe it. Over a half of a million people suffer every year from Emblema Nomenpenia, more commonly known as Nametag Deficiency Syndrome (NDS). This debilitating condition has run rampant through the American business community for many decades - experts say - although only recently has it been classified.

    Symptoms: You may experience localized font shrinkage, inflammation of the company logo, noticeable eye irritation due to cluttered texts, absence of upper-chest nametag placement and mild conversational uncertainty and frustration.

    Possible Side Effects: Beware of sudden, sever attacks of name-forgetting, possible networking anxiety, unapproachable behavior, missed opportunities to make new friends or business contacts, feelings of annoyance due to the inability to say hello to a new member or employee whose name you can’t read because their nametag is turned backwards.

    13) Who makes the best casual, handwrite nametags?

    After six years of wearing a nametag all day, every day - through the rain, hail, sleet and snow - there is absolutely nobody better than Maco (of Wilson Jones). They have the highest paper quality, most vivid color and strongest adhesive power, and only cost about $3.39 per 100.

    LET ME ASK YA THIS...

    What are your biggest nametag pet peeves?

    LET ME SUGGEST THIS...

    Email them to me and I'll post your thoughts on my blog!

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