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    Is It OK To Fire A Customer...?
    Or is the customer always right? That's what you've always been told. If you’re in business, you know how ridiculous that statement is. The customer isn’t always right, the customer is often wrong. Worse yet, you know it, he knows it, and he knows you know. However, that is not the reason you fire a customer.Sometimes a confrontational attitude is just a way for a customer to save face when he knows it was his fault and not yours. There is nothing wrong with letting the customer save face. You apologize for the screw-up and tell him it will be taken care of and, sometimes, this leads to a very good relationship with that customer. Sometimes not.There will be customers that no matter wh
    ked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help

    Eight Ways to Control Trade Show Display Costs
    Here are several suggestions to help keep trade show display expenditures in line:1. Consider renting a trade show booth rather than buying one. Renting a trade show exhibit applies only if you are planning a one time or occasional trade show appearance or if you have a simultaneous trade show in another part of the country that conflicts with your exhibit schedule. It does not make economic sense to rent a trade show display if you plan to exhibit more than three times in a given year. Be sure to rent a booth that will fit into the size of the exhibit space. Renting will save you not only on trade show booth construction costs but also the expense of warehousing your display after the trade show
    Imagine there are three fishing nets in front of you. The first one is full of business cards you collected during a networking event. The next one has no cards because you spent all your networking time giving away your own cards. The final net has a few business cards and written on them are times and dates for mutually agreed-upon follow up phone calls.

    Which networking style is your favorite? Each approach seems to have a benefit. If you collect lots of cards, you can add those people to your database and mailing list. If you give your card to everyone, you are fulfilling the axiom that ‘it’s not who you know, it’s who knows you.’ If you exchange cards with a few people and make plans to follow-up, there is a chance that you could do business together.

    What if you suddenly realized that what is important is the net itself? Look at a net. Small, light weight fibers are connected together and those are connected to other small fibers. It’s the intersection of the fibers that creates the net and that gives something quite flimsy serious heft and utility. You should approach business networking with that mind set: create the net, tighten the connections, and increase the number of connections and the ‘working’ will fall into place. The greater the number of tight connections there are the greater the wealth the net will capture over time.

    How do you create a strongly connected wealth network? Focus on the connections and the wealth network will build itself.

    1) Attend networking events where the people you want to meet will be
    • Know the profile of your best prospects (yes, the best, this costs time and money, so use your resources wisely)
    • Know the profile of the typical attendee to a particular networking event – select ones where this profile matches your prospect profile

    2) Prepare for networking events

    Let’s start with how not to prepare—forget the elevator speech or the 30 second commercial! You don’t need, or want, a perfect 30 second commercial or elevator speech.

    Why? They are phony—who talks like that? Who listens like that? Who connects like that? They are all about you—and the other person, whom you have just met, wants to tell you about himself or herself. That’s the human way. So don’t fight it—make this self interest work for you.

    What should you do to prepare?

    • Review the kinds of problems you solve for your best prospects—make this a short list of succinct ideas

    • Review the comments people make that tell you they have these problems – in other words, people typically talk around their problems and you have to interpret and check them out

    Here’s a short routine to practice out loud until it is second nature: • Ask the other person: “What brought you here today?” Then you listen, listen, listen

    • Then ask: “What’s the biggest challenge in your business today?” You encourage the speaker to elaborate with quiet phrases such as: ‘really’, ‘tell me more about that’, ‘what have you done?’, ‘how has it worked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help?

    Is Chess Good for Management?
    The game of chess has been applauded and taught in business school as a game that gingers creative intelligence.Chess is a game involving kings, queens, bishops, knights, castles, and pawns like a real life. The pawns (also called soldiers) advance first, lead or supported by officers all to fight and protect the king. It is like fighting a real war similar indeed to fighting or capturing business competitors, employees, or customers. The only difference is that at the end it is only a game.Chess like every other game is intellectually stimulating. Anything that has calculation, no matter how trivial, is good for management. That is why the Russian grandmaster Mickail Botvinnik declared, “The g
    gether.

    What if you suddenly realized that what is important is the net itself? Look at a net. Small, light weight fibers are connected together and those are connected to other small fibers. It’s the intersection of the fibers that creates the net and that gives something quite flimsy serious heft and utility. You should approach business networking with that mind set: create the net, tighten the connections, and increase the number of connections and the ‘working’ will fall into place. The greater the number of tight connections there are the greater the wealth the net will capture over time.

    How do you create a strongly connected wealth network? Focus on the connections and the wealth network will build itself.

    1) Attend networking events where the people you want to meet will be
    • Know the profile of your best prospects (yes, the best, this costs time and money, so use your resources wisely)
    • Know the profile of the typical attendee to a particular networking event – select ones where this profile matches your prospect profile

    2) Prepare for networking events

    Let’s start with how not to prepare—forget the elevator speech or the 30 second commercial! You don’t need, or want, a perfect 30 second commercial or elevator speech.

    Why? They are phony—who talks like that? Who listens like that? Who connects like that? They are all about you—and the other person, whom you have just met, wants to tell you about himself or herself. That’s the human way. So don’t fight it—make this self interest work for you.

    What should you do to prepare?

    • Review the kinds of problems you solve for your best prospects—make this a short list of succinct ideas

    • Review the comments people make that tell you they have these problems – in other words, people typically talk around their problems and you have to interpret and check them out

    Here’s a short routine to practice out loud until it is second nature: • Ask the other person: “What brought you here today?” Then you listen, listen, listen

    • Then ask: “What’s the biggest challenge in your business today?” You encourage the speaker to elaborate with quiet phrases such as: ‘really’, ‘tell me more about that’, ‘what have you done?’, ‘how has it worked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help

    How to Make More Money & Keep Customers Happy With the Direct Marketing & Customer Service Handshake
    To make the most of your marketing and advertising promotions, and keep your customers happy, you need your direct marketing promotions and customer service practices to (what I call) handshake.By providing excellent customer service, together with your direct marketing promotion, your customers will be pleased with you and your product or service. Hence, the handshake is vital to your direct marketing success.The handshake will help ensure you are on track and that you and your staff are ready to meet the demand for your services that your promotion will generate.If you have a positive response to your promotion but fail to deliver your product or service in a way that is a positive ex
    events where the people you want to meet will be
    • Know the profile of your best prospects (yes, the best, this costs time and money, so use your resources wisely)
    • Know the profile of the typical attendee to a particular networking event – select ones where this profile matches your prospect profile

    2) Prepare for networking events

    Let’s start with how not to prepare—forget the elevator speech or the 30 second commercial! You don’t need, or want, a perfect 30 second commercial or elevator speech.

    Why? They are phony—who talks like that? Who listens like that? Who connects like that? They are all about you—and the other person, whom you have just met, wants to tell you about himself or herself. That’s the human way. So don’t fight it—make this self interest work for you.

    What should you do to prepare?

    • Review the kinds of problems you solve for your best prospects—make this a short list of succinct ideas

    • Review the comments people make that tell you they have these problems – in other words, people typically talk around their problems and you have to interpret and check them out

    Here’s a short routine to practice out loud until it is second nature: • Ask the other person: “What brought you here today?” Then you listen, listen, listen

    • Then ask: “What’s the biggest challenge in your business today?” You encourage the speaker to elaborate with quiet phrases such as: ‘really’, ‘tell me more about that’, ‘what have you done?’, ‘how has it worked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help

    The #1 Best Business to Get Into if You Want to Get Rich
    Baffled by the bewildering array of money making opportunities they find in their inboxes and mailboxes, hear from others and on the radio, read in books, ebooks, magazines and newspapers, and see on the Internet and television, I receive questions almost everyday from good, honest, hard working people who are sincerely looking to do better financially...Questions like...Can you really make money in real estate? How about stocks... should I start trading stocks? Should I buy a franchise? Should I get involved in sales? Should I open a business with a physical location? Should I start an online business? What about these multi-level or network marketing deals... can you really make any money in
    ’t fight it—make this self interest work for you.

    What should you do to prepare?

    • Review the kinds of problems you solve for your best prospects—make this a short list of succinct ideas

    • Review the comments people make that tell you they have these problems – in other words, people typically talk around their problems and you have to interpret and check them out

    Here’s a short routine to practice out loud until it is second nature: • Ask the other person: “What brought you here today?” Then you listen, listen, listen

    • Then ask: “What’s the biggest challenge in your business today?” You encourage the speaker to elaborate with quiet phrases such as: ‘really’, ‘tell me more about that’, ‘what have you done?’, ‘how has it worked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help

    What Is An LGV Driver
    An LGV driver is one who drives a Large Goods Vehicle. This driver will transport goods from one customer dock to another usually all over the UK.Some LGV drivers will even drive goods internationally. Some of the departure and arrival destinations that LGV drivers will work from and to include warehouses, depots, and distribution centers. Other establishments that drivers work with are retail chains, supermarkets, and manufacturers.LGV drivers will transport goods on vehicles that weigh at least 7.5 tonnes. Examples of LGV vehicles include rigid trucks (all one unit), tankers, transporters, and trailers. The driver of an LGV vehicle has other duties besides driving an LGV vehicle. For exampl
    ked?’

    3) Card exchanges:

    If another person asks you some questions first and you decide to answer them, do not immediately offer your card. Wait until the other person asks for your card. Then—be deliberate in how you give it away.

    Your card is valuable, and you want something in exchange for it. Say, “thanks for asking for my card” while you are holding it carefully in your hand. “I just wonder, what did I say that made you decide to ask for my card?” You get a lead on what problem they think you might be able to solve. You can ask a little more about this while still holding your card—“has this been something you’ve been working on/trying to fix/having difficulty with for a while? How long? What have you tried? Are you looking for help?“

    Ask them to invite you over or to call them, then give them your card.

    4) Follow up:

    Lack of effective follow up is one of the main reasons why people who attend networking events don’t fill their net with wealth. Follow up enhances the first tentative steps towards connection.

    Follow-up isn’t inundating people with emails. It isn’t sending them some literature.

    It is sending a short, handwritten personal note, followed in two days by a phone call. If you have had the value add conversations/connection at the networking events, you have information that is very specific to them—their challenges and what they’ve tried to do about them—and their invitation for a meeting or call.

    Not everyone who told you their challenges and even said they were looking for help will in fact end up doing business with you. They’ll screen your calls and hide behind voice mail. After you’ve done what you promised to do, you can decide to keep in touch in a less personal way. Don’t keep calling and leaving messages that you are “following up.”

    Those that do respond are the ones to invest in. They will work with you and together you will strengthen the connection. Over time, the connection between you can expand to create connections with others--people they refer to you, people you introduce to them; people you bring together.

    * * *

    When you’re ready to create wealth from networking, know the characteristics of your prospects.

    When you’re ready to create wealth from networking, attend networking events where your prospects will be.

    When you’re ready to create wealth from networking, ask the single most important question: “What the biggest challenge in your business today?” then listen, listen, listen.

    Remember this—the way to wealth networking….

    It’s not collection, it’s Connection!

    How are you going to connect?

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