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Casual Articles - Givers Gain?! Not in Today's ME World
How to Build Your Business by Providing Sincere Heartfelt Service- When it Shows the Business Grows I learned from my own experience in trying to promote my business:I remember a six-year old boy saying to me at the front entrance of Walt Disney World in Orlando, "lady, is it your job to tell everyone to have a nice day?"-" No, I said, it's my job to make sure that you do." It's your job to make sure your customers have the best, sincere service you can provide. They'll not only be happy, they'll love you for it.We are all consumers of products and services and we are bombarded with choices. N Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t If Job Interviews Scare The Snot Out Of You... When I first decided to leave the corporate world behind and kick off my own business advisory firm, I spread the word through current networking channels: old colleagues, former customers, friends, family, those on my favourite list, and even those on the less travelled list. Phone calls, breakfast chats, coffees (even though I don’t drink the stuff)lunches, e-mails …… you name it, I blitzed it.It's a fact of life. If you want a new job, you'll have to deal with a job interview.And they typically scare people (maybe you) to death.If you're feeling uncomfortable right now just thinking about a job interview, there are resources to minimize that fear. But think about what causes the fear for a second.Usually the fear comes from one of four things: General "stage fright" kind of willies < I developed a marketing and sales communication strategy, branding not only my business, but also the approach I had always utilized in my former life in business planning and growth (aka Business Architecture). What I quickly realized is that my former role at Sunbeam had left me with very little time to maintain a serviceable and usable network of business folks that I could now turn to. It also reminded me of what it was like to be on the other side of the received emails, phone calls, etc. When I was in fact that person in demand, I never had the time to speak to individuals, let alone make time to meet with them. Talk about cluing in to what it’s like to try the shoe on the other foot … So, I decided to toss my net further, attending local chambers of commerce breakfast and lunch sessions, trade shows, and professional networking groups such as BNI. I worked on a 15 second pitch because everyone here in Toronto knows that by the 10th second, any person you have met for the first time has started scoping the room, is mentally searching for any excuse to exit the conversation or will interrupt you to tell you what they do. BNI particularly offered its members an opportunity to expand their business prospects, by promoting every chapter member as an extension of your sales team. Each chapter member was responsible for bringing in referrals for the other members, as “givers gain.” (BNI’s mantra) Well the only gaining I saw was by BNI itself. Did I mention that it cost, including weekly lunches, approx $1500 annually to become a member, and that the only other business advisor that was a member of the chapter I visited had one lead that took 12 months to close! Is that the best use of your time and resources? Not mine, I decided. Chamber of Commerce meetings were somewhat better, but it appeared that every other contact I made was a real estate person, financial services advisor or broker, HR consultant, or printer. And most did not exactly espouse the givers’ gain philosophy. So what have I learned from my own experience in trying to promote my business: Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t Opening a Dollar Store - A Simple and Creative Way to Satisfy Your Customers! Are you considering opening a dollar store? To stay ahead of the competition it is important to develop methods that allow you to quickly know what customers are seeking. With that knowledge you can then quickly make the changes or add the products that they are seeking. Those newly added products should mean immediate higher sales for your store.If you are opening a dollar store there are many ways to find out what your customers What I quickly realized is that my former role at Sunbeam had left me with very little time to maintain a serviceable and usable network of business folks that I could now turn to. It also reminded me of what it was like to be on the other side of the received emails, phone calls, etc. When I was in fact that person in demand, I never had the time to speak to individuals, let alone make time to meet with them. Talk about cluing in to what it’s like to try the shoe on the other foot … So, I decided to toss my net further, attending local chambers of commerce breakfast and lunch sessions, trade shows, and professional networking groups such as BNI. I worked on a 15 second pitch because everyone here in Toronto knows that by the 10th second, any person you have met for the first time has started scoping the room, is mentally searching for any excuse to exit the conversation or will interrupt you to tell you what they do. BNI particularly offered its members an opportunity to expand their business prospects, by promoting every chapter member as an extension of your sales team. Each chapter member was responsible for bringing in referrals for the other members, as “givers gain.” (BNI’s mantra) Well the only gaining I saw was by BNI itself. Did I mention that it cost, including weekly lunches, approx $1500 annually to become a member, and that the only other business advisor that was a member of the chapter I visited had one lead that took 12 months to close! Is that the best use of your time and resources? Not mine, I decided. Chamber of Commerce meetings were somewhat better, but it appeared that every other contact I made was a real estate person, financial services advisor or broker, HR consultant, or printer. And most did not exactly espouse the givers’ gain philosophy. So what have I learned from my own experience in trying to promote my business: Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t Reasons Why People Usually Don't Buy Again , and professional networking groups such as BNI.There are many psychological reasons why people will buy from the first time and why they do not buy from you again. There are books on many of these reasons. Many of these reasons are totally out of your control.But what about the ones that you are in control of?What about the legit reasons that you or your staff cause?Here are the ten top reasons why people do not buy a second time around.1. Follow up af I worked on a 15 second pitch because everyone here in Toronto knows that by the 10th second, any person you have met for the first time has started scoping the room, is mentally searching for any excuse to exit the conversation or will interrupt you to tell you what they do. BNI particularly offered its members an opportunity to expand their business prospects, by promoting every chapter member as an extension of your sales team. Each chapter member was responsible for bringing in referrals for the other members, as “givers gain.” (BNI’s mantra) Well the only gaining I saw was by BNI itself. Did I mention that it cost, including weekly lunches, approx $1500 annually to become a member, and that the only other business advisor that was a member of the chapter I visited had one lead that took 12 months to close! Is that the best use of your time and resources? Not mine, I decided. Chamber of Commerce meetings were somewhat better, but it appeared that every other contact I made was a real estate person, financial services advisor or broker, HR consultant, or printer. And most did not exactly espouse the givers’ gain philosophy. So what have I learned from my own experience in trying to promote my business: Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t Five No-Fail Fundraising Tips >Well the only gaining I saw was by BNI itself. Did I mention that it cost, including weekly lunches, approx $1500 annually to become a member, and that the only other business advisor that was a member of the chapter I visited had one lead that took 12 months to close! Is that the best use of your time and resources? Not mine, I decided.Non-profit organizations need funding for a variety of reasons, from hosting an event to providing services to paying staff salaries, just like their for-profit counterparts. The bigger organizations can afford to employ a Director of Development and fundraising staff, but what about the grassroots guys? Usually, their President wears all of the hats, often relying on volunteers to fill in the gaps. And fundraising is often the least Chamber of Commerce meetings were somewhat better, but it appeared that every other contact I made was a real estate person, financial services advisor or broker, HR consultant, or printer. And most did not exactly espouse the givers’ gain philosophy. So what have I learned from my own experience in trying to promote my business: Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t The Name Game: Part 1 I learned from my own experience in trying to promote my business:The disciplines of branding and corporate identity have long been personal passions of mine and nothing within this genre holds greater fascination for me than the practice of corporate naming. This article is the first in a three part series and will discuss whether corporate naming should be handled as an internal initiative or whether it should be outsourced to a professional naming firm.Done well, corporate naming can be one o Keep it simple stupid. Say it over and over again. Don’t over-brand your pitch. Or make it sound too rehearsed. Tag lines are best kept for billboards or print ads. Elevator speeches are best heard inside your own head. Or tossed in the G-bin. Attend events, functions and trade shows where you can gain access to the decision-maker, and not some sales person trying to get leads for their own benefit. This is very much a ME world not a WE world. Explain to the decision maker tangible ways you can help them. Don’t be afraid to put it in writing. Believe me it helps. Timing is everything. Needless to say, the learning continues on my part. Each new prospecting conversation affords me an opportunity to test certain ideas, learn from others’ successes and failures, and most of all to meet the many passionate and talented entrepreneurs that are at the core of our economy, and leading the way on novel products and services.
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