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Casual Articles - BNI From Top To Bottom
Does your company have ‘company policy’? You know, the policy that lets you say, “I’m sorry ma’am, we don’t offer refunds, exchanges only”? Or the policy that lets you say, “Here at ABC Bank, we only have teller services until 3:00 pm daily”? Or the policy that says “Check-out time is 1:00 pm – later check-out will be charged accordingly”?When your company was new, someone (maybe even you) said, “We need some guidelines about what we will and will
Each BNI group tracks the revenue generated from re
Things are moving fast and I bet you have seen exhibitions in your life, while promoting your products and services or as visitor.It is part of a company’s marketing to reevaluate the situation every year and decide whether to do it or not, since the cost effectiveness of an exhibition is usually not that projected. However, what pushes them to do it again and again is the main feature of such an event: the issue of “to see and to be seen”.
BNI is a networking organization for small and medium sized businesses with chapters all over the world. Most groups have between ten and thirty members who meet once a week, usually in the early morning or at lunch. The purpose of BNI is to generate sales for its members through referrals. In joining a BNI group each member commits to actively looking for potential customers for other members--the members of each BNI group act as each other's "sales team." Each group has only one representative of any given profession or business, allowing all relevant referrals to go to that individual and ensuring that there is no competition within the group for referrals.
Each BNI group tracks the revenue generated from ref
GSA (General Services Administration) a direct vendor for the US Government General Services Administration is the direct contact to become a vendor for the U.S. government. The General Services Administration is like the business manager or purchasing agent for the US government. The GSA has a protocol to follow in order to become a pre-approved vendor to sell products and services to the US Government. Contracts or “schedules” as the G
Each BNI group tracks the revenue generated from re
What's the real formula for customer happiness? First, let's review what we know about customer unhappiness. We know that consumers expect our offerings to work exactly as advertised. Yet our products and services can introduce complex requirements -- even burdens -- of their own.Those extra requirements can quickly morph into "customer hassles" -- the kinds of aggravations that make consumers feel mildly annoyed all the way to really angry or stu
Each BNI group tracks the revenue generated from re
Do you think that having competition for your coaching services is a good thing or a bad thing? I am surprised at the number of coaches who think that competition is a bad thing. This is an erroneous assumption.Coaches often cite the presence of competitors in coaching being bad as they think that there will be less of the pie of potential clients for them. Believe it or not, competition is a good thing and here is why... Competition is
Each BNI group tracks the revenue generated from re
So you are a business owner or a customer service representative and you have a customer who is calling you with a complaint or a problem with your product or service? What should you do about your customer and their call?The first thing to do when your customer calls with a complaint is to stop; that is to defy everything that your brain, your heart, and your emotions tells you to do. Your brain, your heart, and your emotions tell you, no, they s
Each BNI group tracks the revenue generated from referrals by each member. This information is used both to monitor individuals and to track the success of the group as a whole, as well as the group's progress towards its specific yearly revenue target. Each member's standing within the group is also recorded. To do thisBNI uses a point system based on two things:
- Passing a referral
- Bringing a guest
Beginning
BNI groups generally have one or two members waiting at the front of their meeting places to meet other members and guests as they arrive. Another member has the job of recording attendanc
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