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    Thinking Ahead in the Job Search
    Job Searchers, have you ever been so close to getting a new position that you stop doing most of the things that brought you to that point? It is easy to get so excited over one potential opportunity that you forget how important it is to keep your pipeline full of leads.A job search takes time, potentially three to six months, or l
    >Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps custo
    Stumbling Forward and Going Nowhere
    Twenty or more years ago I took several evening courses in an effort to meet other people and especially women.One of the courses I took for about a year was Tai Chi. The major benefit of the course was to learn about balance. The instructor demonstrated to us how most of us walk. We take a step, then fall forward and catch ourselves
    Your direct mail sales letters must overcome three doubts if you are to make money through the mail.

    These three doubts are floating around in the skulls of your customers and potential customers all the time, and surface whenever they receive a direct mail pitch from you (and other businesses), asking for their business.

    These doubts are really questions that consumers and business buyers ask themselves as they are reading your mailer, while they are deliberating about whether they will buy from you or not. The three questions are these:

    1. Can I trust you?

    2. Do you understand my need?

    3. Will your product or service meet my need?

    In every sales letter you drop in the mail, you need to overcome these doubts or you will not close a sale. And you won’t secure the long-term loyalty of your customer.

    One of the best ways to overcome these three doubts is to include testimonials in your direct mail packages. A testimonial is a statement made by someone that either recommends, proves or pays tribute.

    Recommendation Testimonial: This testimonial consists of a favourable report on the qualities or virtues of someone or something. It usually includes an explicit endorsement. An example is a statement from a satisfied customer recommending that others buy from you. This type of testimonial helps potential customers to trust you, particularly if the recommendation comes from someone that the potential customer respects.

    Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps custom

    Knowledge Management in Healthcare: Succeeding in Spite of Technology
    Technology and healthcare always have had an uneasy relationship. On one hand, there is the promise of technology and the enhancements it offers healthcare. These include improved medical information access, streamlined reporting, automation, reduced errors and more efficient processes. On the other hand, technology has fallen short of its
    consumers and business buyers ask themselves as they are reading your mailer, while they are deliberating about whether they will buy from you or not. The three questions are these:

    1. Can I trust you?

    2. Do you understand my need?

    3. Will your product or service meet my need?

    In every sales letter you drop in the mail, you need to overcome these doubts or you will not close a sale. And you won’t secure the long-term loyalty of your customer.

    One of the best ways to overcome these three doubts is to include testimonials in your direct mail packages. A testimonial is a statement made by someone that either recommends, proves or pays tribute.

    Recommendation Testimonial: This testimonial consists of a favourable report on the qualities or virtues of someone or something. It usually includes an explicit endorsement. An example is a statement from a satisfied customer recommending that others buy from you. This type of testimonial helps potential customers to trust you, particularly if the recommendation comes from someone that the potential customer respects.

    Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps custo

    What Your Yellow Page Ad is Missing (Part 5 of 5)
    Have you looked at your Yellow Page ad recently? You know, the one you’ve had for years. Has it changed much? Is it getting all the customers you want? Are you really tracking the results? Perhaps you are doing everything you can or don’t have the time to do anything at all. The day will come when the rep calls to renew the ad and you shoul
    bts or you will not close a sale. And you won’t secure the long-term loyalty of your customer.

    One of the best ways to overcome these three doubts is to include testimonials in your direct mail packages. A testimonial is a statement made by someone that either recommends, proves or pays tribute.

    Recommendation Testimonial: This testimonial consists of a favourable report on the qualities or virtues of someone or something. It usually includes an explicit endorsement. An example is a statement from a satisfied customer recommending that others buy from you. This type of testimonial helps potential customers to trust you, particularly if the recommendation comes from someone that the potential customer respects.

    Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps custo

    Managing Change - Understanding Why People Change
    When attempting to manage change in an organization you have to first understand that there is no such thing as organizational change – there is only people change. Organizations are simply groups of people working under a certain structure that enables them to accomplish the work at hand. It’s important that you get that as most people don
    favourable report on the qualities or virtues of someone or something. It usually includes an explicit endorsement. An example is a statement from a satisfied customer recommending that others buy from you. This type of testimonial helps potential customers to trust you, particularly if the recommendation comes from someone that the potential customer respects.

    Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps custo

    How to Create an Operations Manual
    An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be wasted on mishandled procedures and employee training time.Every
    >Proof Testimonial: This type of testimonial is a statement that backs up a claim or supports a fact that you make in your letter. An example is a statement from one of your clients who used your photocopier toner cartridge and discovered that it delivers over 30% more copies than competing products, just as you claim it does. This type of testimonial helps customers see that your organization understands customer needs.

    Tribute Testimonial: This type of testimonial expresses esteem, admiration or gratitude, and is made to honour or thank a person or business. An example is a thank-you letter from a customer expressing gratitude for outstanding customer service, or a note congratulating a business on receiving an industry award for sales. This type of testimonial shows customers that your organization meets customer needs.

    As you can imagine, the type of testimonial you use in a sales letter depends on your goal. On some occasions, you need to build trust. On others, you need to prove a point. Your success depends on your ability to use the right type of testimonial with the right audience in a compelling way.

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