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Casual Articles - How to Quickly Uncover the Revealing Insights About Your Prospects for Breakthrough Sales - Copy
Medical Billing - The Weak LinksThey say that any organization, project, idea, or anything is only as strong as its weakest link. That is no more true than in the world of medical billing. The problem is, medical billing has so many weak links in its structure that it is a miracle that anything at all gets done. In this article, we take a look at just a few of these potential disaster areas.The biggest weak link in medical billing is the system itself. Oh, you can make all the arguments you want about how they're doing the best that they can with a system that was doomed to fail from the start but it doesn't change the fact that the medical billing process is a nightmare to begin with.Let's start with the billers. Because of all the regulations, a ton of knowledge is needed in order to bill a claim correctly. The truth is, there's not really a lot of training for medical billing personnel. Most of it is on the job training. As a result, a lot of mistakes are made. Now, in most businesses, when a mistake is made, it can be corrected quickly and no harm done. But in medical billing, a mistake means a claim that goes out with the wrong or incomplete information. This results in the claim being denied. The claim then has to be corrected and resubmitted in order to be paid. While there are no hard and fast statistics on the number of claims that are billed incorrectly, it is estimated that it is somewhere in the area of about 10%. That means, theoretically speaking, each day the workload increases by 10% because of claims that have to be resubmitted. This explains why there is such a backlog on claims that need to be paid. It's a never-ending cycle, right out of the gate, that's never going to get any better.Then there is the inefficiency of the people ay in the life of your perfect customer like? Why did they buy your product? If not, why not?Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers
Trade Show Booth Staff TrainingSeasoned exhibitors know that one of the more important elements in making your trade show investment a success is proper training of the booth staff. In order to project a concise and consistent message at the show, everyone working the show needs to be able to "walk the talk". It's a good idea to have several short sessions with your booth staff before, during and after the show.Pre-show TrainingNo trade show exhibitor should hit the show floor without having done proper booth staff training. Improperly trained booth staff can reflect poorly on your company, and cut down dramatically on the leads you receive at a show. On the other hand, properly trained staff will draw people to your booth, give them information about your organization that is relevant to their needs, and leave the conversation with some type of follow-up or appointment.Top 5 Areas of Pre-Show Booth TrainingIn addition to complete knowledge of your products and services (that's a given), your booth training should include the top 5 areas that are imperative to cover prior to show opening:1. Rules of Engagement – It is a good idea to come up with a list of do's and don'ts for the show and review those with your booth staff. Items to include may be the minimum and maximum number of booth staff at one time (see Booth Staffing), rules about eating and drinking inside your booth, taking breaks, walking the show floor or moving outside of your booth for impromptu meetings, and so on.2. Professional Appearance – Your staff should be dressed appropriately for the show (e.g. business or business casual attire) OR in some type of consistent show "uniform" that supports your brand, product, or show theme. The economist Paul A. Samuelson once said, “Good questions outrank easy answers.” It's true. I found that a set of good questions about your prospect will uncover the revealing insights that you need to craft powerful sales copy. Yet these types of questions are hard to find. Few marketers even know what they are. The best marketers know them through sensitivity, instinct and intuition — a kind of knowledge and sensing that’s hard to put in writing. I had to search deep and wide to uncover these good questions. Since they're critical to successful sales-copy, the search was well worth it. Knowing the right questions to ask focuses your attention on what matters most in your prospects' real-world experience. Such specific information will give your sales-copy the “feeling that impels your readers to act as you want them.” I've found a lot of advice about how important it is to start with good information to make sure your sales-copy compels your readers to act. And I found a general understanding of what sort of information you want about your prospect before you craft your sales-copy. These popular answers are helpful only to a point. These are the easy answers. But after searching several years for the right answers, I've finally found the questions that'll make the difference in your sales-copy. Before I get to the questions, let me tell you why they're so important and what you should be looking for when you ask them. Why Finding the Right Information About Your Prospect Makes A Difference These questions are critical because the most important part of your sales-copy is your customer. The respected copywriter Michele Fortier, in his article How to Get Your Perfect Customer tells you that, “[the] most important part of your copy is not your headline, not your offer and certainly not your benefits. The most important part is your customer.” And to get the important information about your customers, he advises you to talk to your customers in depth. You need good qualitative and quantitative information around these four areas: - Geographics - Demographics - Psychographics - Technographics The idea, he tells you, is to find out why your customers are buying from you so that you know what type of prospects your sales-copy should be targeting. Fortier tells you in general that it's important to get lots of information about the prospect, but he doesn't tell you what exactly you should be paying attention to. For instance, he suggests you should find out information like: - Who, exactly, is your perfect customer?
- What’s a day in the life of your perfect customer like?
- Why did they buy your product? If not, why not?
Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers b
Passing Valuable InformationWhen we are talking about passing valuable information, we are not talking about trade secrets or insider information on the competition. We are talking about statistical information that will have some impact on conducting business. For example, you are about to have a meeting with a company that specializes doing training in the classroom. They want to move into an elearning classroom but find that the technical labs do not work across the internet. You have discovered a remote lab technology that will solve their problem. When you go into the meeting, you will have information that is very valuable for that company. When you give them that information, you are in a meeting where you contribution will be recognized.
You could have passed this information at any time but using it in a meeting is better. You are more likely to get credit for your work when it is presented to a group than you will by just telling someone in the company. Your goal is to gain and strengthen business relationships and by showing your expertise, you will have achieved it.
Loyalty to the contract goes a long way. You can pass valuable information from other sources without jeopardizing your contacts within the firm. You want to be noticed and known for your contributions and expertise. It is only when you show your interest and willingness to share valuable information will the other person or company want to reciprocate. You need to develop loyal and trusting business relationships at all times. The relationship is always a two-way street and it is always based on trust and loyalty. Work towards keeping it that way. ost in your prospects' real-world experience. Such specific information will give your sales-copy the “feeling that impels your readers to act as you want them.”I've found a lot of advice about how important it is to start with good information to make sure your sales-copy compels your readers to act. And I found a general understanding of what sort of information you want about your prospect before you craft your sales-copy. These popular answers are helpful only to a point. These are the easy answers. But after searching several years for the right answers, I've finally found the questions that'll make the difference in your sales-copy. Before I get to the questions, let me tell you why they're so important and what you should be looking for when you ask them. Why Finding the Right Information About Your Prospect Makes A Difference These questions are critical because the most important part of your sales-copy is your customer. The respected copywriter Michele Fortier, in his article How to Get Your Perfect Customer tells you that, “[the] most important part of your copy is not your headline, not your offer and certainly not your benefits. The most important part is your customer.” And to get the important information about your customers, he advises you to talk to your customers in depth. You need good qualitative and quantitative information around these four areas: - Geographics - Demographics - Psychographics - Technographics The idea, he tells you, is to find out why your customers are buying from you so that you know what type of prospects your sales-copy should be targeting. Fortier tells you in general that it's important to get lots of information about the prospect, but he doesn't tell you what exactly you should be paying attention to. For instance, he suggests you should find out information like: - Who, exactly, is your perfect customer?
- What’s a day in the life of your perfect customer like?
- Why did they buy your product? If not, why not?
Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers
Keeping Your Translation Business OrganizedOne of the methods that translators use to find new business is to contact translation agencies. Usually there are two different methods that translators can use when contacting these agencies.One of these methods involves registering with the translation agency as a translator, usually through a form on their website. The agency typically wants to know the language pairs of the translator, any specialization the translator has, as well as the experience and training of the translator. The other method involves going to the website of a translation agency, hunting down an email address and sending that address a CV of your translation experience. The agency might have an email dedicated to receiving translators' information or they might just have a generic contact email.Whatever the method used to contact translation agencies, it is important to have a system of organizing all the information related to each translation agency.Registering with a Translation Agency
When registering with a translation agency through their website, translators should keep track of usernames and passwords that they use with these websites. At first, it might be tempting to use the same username and password for each agency; however, many times the requirements for the username and password are different for each website. As such, it's especially important to have a method to keep this information organized.Contacting an Agency through Email
Some translation agencies choose not to have a form on their website where translators can register. Instead, they might supply an email address to where translators can send their CVs. Sometimes, this email is a dedicated email address for this purpose, but many times, the email is n stions, let me tell you why they're so important and what you should be looking for when you ask them.Why Finding the Right Information About Your Prospect Makes A Difference These questions are critical because the most important part of your sales-copy is your customer. The respected copywriter Michele Fortier, in his article How to Get Your Perfect Customer tells you that, “[the] most important part of your copy is not your headline, not your offer and certainly not your benefits. The most important part is your customer.” And to get the important information about your customers, he advises you to talk to your customers in depth. You need good qualitative and quantitative information around these four areas: - Geographics - Demographics - Psychographics - Technographics The idea, he tells you, is to find out why your customers are buying from you so that you know what type of prospects your sales-copy should be targeting. Fortier tells you in general that it's important to get lots of information about the prospect, but he doesn't tell you what exactly you should be paying attention to. For instance, he suggests you should find out information like: - Who, exactly, is your perfect customer?
- What’s a day in the life of your perfect customer like?
- Why did they buy your product? If not, why not?
Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers
Bar Code Labels: A GuideBar code labels are tags that contain encoded information. They are used to identify and list inventories in businesses that use a large number of goods. They are made of paper, vinyl, plastic or metal and have an adhesive surface underneath by which they can be affixed to the surface of the item.Bar code labels use two primary techniques to encode the numerical information on it. One is the line bars technique. Special bar code software can convert an inputted number into a sequence of vertical lines of various thicknesses. The thicknesses of these lines and the spaces between them indicate the number they denote. Another technique is two-dimensional encoding, where information is coded in the form of a pattern of dots of varying thicknesses in a square or rectangular frame. In both techniques, it is not possible by human eyes to decipher what number they indicate.Bar code labels are designed by software using a computer. Sizes, colors and data fields are placed if required. Once the bar code template is created, it is printed on a specialized paper with an adhesive surface using a printer. Laser printers give good quality outputs, but there are also special standalone printers made expressly for printing bar code labels.Once the articles are tagged with bar code labels, they get indexed on the database of the company. The bar codes on these labels can be deciphered using scanners. Bar code scanners are small handy devices, which can decode the bar codes into numerical and data information. Scanners can be fixed at a place or handheld.Companies that have equipment and necessary expertise can design their own bar code labels. This is ideal for companies that produce a large number of goods per day. Some companies even custom to your customers in depth. You need good qualitative and quantitative information around these four areas:- Geographics - Demographics - Psychographics - Technographics The idea, he tells you, is to find out why your customers are buying from you so that you know what type of prospects your sales-copy should be targeting. Fortier tells you in general that it's important to get lots of information about the prospect, but he doesn't tell you what exactly you should be paying attention to. For instance, he suggests you should find out information like: - Who, exactly, is your perfect customer?
- What’s a day in the life of your perfect customer like?
- Why did they buy your product? If not, why not?
Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers
Leading Change - I'll Be Handing Out Decoder Rings at the end of the PresentationWe sat in staff meeting awaiting the report out of yet another attempt by Houston's other Rocket to catch its nemesis over in Austin in the race to build computers to order. Dell was so far out front in this race that the dust was settled by the time our horse reached the fourth turn. Everyone on my staff clearly understood our manufacturing didn’t have the capability to be a contender in the ‘build to order’ race.My guy walked in, sly smile on his face, placed his slides on the table and began."It appears we'll start with BTO (build to order, it was a world of acronyms), but, we'll do it in three levels. That will take us from where we are today, which we all know is NRBTO) (not really build to order) to where we want to go. Then, we’ll go on to CTO (configure to order). We will end up with RBTO (really build to order). I'll be handing out decoder rings at the end of this presentation."The sad thing about this story is that the actual plan really did include BTO, CTO and RTBO. The only one my guy made up was NRBTO, or not really build to order. Our charade with building our computers to order, like Dell, had gone on for two years. It was a series of false starts that had driven hope out the back door. Everyone knew we were so far from that reality we couldn’t even dream it. Everyone that is, but our illustrious leaders.You see here was a change project that was launched after the three before it were scrapped because nothing happened. The CEO was irate that the young man from Houston, Michael Dell, was over in Austin kicking our butts with his build to order strategy. The senior VP of Op's, my boss, launched several ‘BTO’ projects to calm the CEO down. This one proved nothing more than a scud missile like Saddam used to use ay in the life of your perfect customer like? - Why did they buy your product? If not, why not?
Even if you're able to gather this type of information about your prospects, this still doesn't get you what you need. It still leaves you asking, what in your information will help you write effective sales-copy? For instance: - What lies behind your perfect customers and what drives them in their real-world experience to make them your perfect customer?
- What is it about the life of your perfect customers that helps you write better sales-copy?
- What is it about the reason why your customers bought or didn’t buy from you that helps you sell to others?
What to Look For About You Prospects That Will Strengthen Your Sales-Copy The simple answer is that you have to find the pain common to most of your prospects. You get at this pain by skillfully asking questions that help your prospects open up and reveal it to you. And yes, you have to listen well; otherwise you'll miss it. The legendary copywriter Eugene Schwartz has a better answer. In his book Breakthrough Advertising, he tells us that our advertising success depends on understanding “the forces that create the public spread of a private want, or mass desire.” We uncover these forces from the way people are wired — their instincts, intuitions, or from a mass technological problem your prospects are facing. We also uncover these strong forces in the “winds of change”. How do you get at these forces? First, by studying these mass instincts. You need to know how these mass instincts get transformed into strong mass desires. And depending on your product and service, you also need “sensitivity, foresight, intuition to see and catch the rising tide [of the straws in the wind] when it's almost imperceptible.” How do you know the instincts that become forces creating this mass desire? Or how do you raise your level of sensitivity, foresight or intuition so that you'll perceive and interpret the rising tide when it's almost imperceptible? This, he doesn't tell us. Few are able to tell us. But this doesn't mean no one has told us. I was able to find answers from an English researcher, Andrew Basden PhD, who is working on, among other things, artificial intelligence systems. His answers will help you better explain how your prospects are wired. Now you can see for yourself if his answers will add power to your sales-copy. The Questions That Will Identify the Forces That Define Your Market With Basden’s answers, I was able to formulate a few good specific questions that will help you quickly find the forces that create the mass desires that define your market. When you ask the right questions, your mind will know what to look for. You'll then uncover the revealing insights about your customers that you need for breakthrough sales-copy. When you ask these questions, keep in mind that these desires are a result of how your prospects function in their everyday experience, and how they seek meaning in those functions. When you look at how they function in the various aspects of their lives, you'll find your prospects have all kinds of st
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