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    Basic Principles of Management
    When taking on a management position, there are three essential levels you must recognize are a part of being a manager. Working on polishing your skill in these separate levels will help you in becoming a well-rounded manager that can take on any job duty and handle them with ease. These principles of management are crucial if you would like to be viewed as a person of good integrity, work ethic and communicative with fellow workers. These three levels for being a high-quality manager are as follows: Technical Skill, Human Skill, and Conceptual Skil

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they

    Starting Your Business: 3 Tips for Bootstrapping Your Way to the Top
    Bootstrapping a business startup does not necessarily mean that you are unable to find traditional sources of capital. It may mean that you are clever, or that you know a bargain when you see it, or that you are the type of person who derives a certain satisfaction from crafting something using your own hands and vision, from scratch. If this is the way you feel, a franchise is probably not for you. A venture capitalist, if you could even find a member of that rare species when you are just starting out, is also likely to want some or too much con
    Having a marketing strategy and marketing approach is very important. Thus, instead of recreating the wheel, here is a short, sweet, easy-to-understand marketing strategy template to help you place your ducks are in a row in designing your marketing strategy.

    MARKETING STRATEGY FOR INDEPENDENT PROFESSIONALS ...coaches, consultants, accountants, lawyers...

    GENERAL OVERVIEW

    Business Strengths

    Our extensive knowledge of the adventure travel industry is our greatest strength, in addition to our positioning in the region.

    Business Weaknesses

    The greatest weakness our business faces is our ability to handle new competition. Currently, we are the only providers of our services in the area, and any competitor that moves in will pose a threat to our stability.

    BUSINESS GOALS

    Profit

    Our current profit goals are: Year Two: $__________ post-tax profit Year Three: $________ post-tax profit We have not established any other long-range profit goals at this time

    Sales

    Our long-term sales goals are to operate at or close to cash flow break-even by Year Two and to be profitable from Year One onward. We would like our profit margin to be 7 percent by Year Three.

    Marketing

    Our long-term marketing goals are to develop an extensive Web site, to increase our public relations activities, and to create an informative store window to draw in customers.

    POSITION IN THE MARKETPLACE

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they

    The Most Overlooked Principle To Raising Your Prices
    Finding customers isn't usually the hard part of selling. It's "closing" that can drive you crazy. You know the excuses. They want to shop around a bit longer, they're not sure they can afford the price, they need to get approval from a superior. The list goes on and on. Your challenge is to find ways to close prospects at a higher rate, and thereby speed growth and increase revenues.One sure fired way to increase revenues without damaging your reputation, is to educate your customers into your price increase first before doing it. You

    GENERAL OVERVIEW

    Business Strengths

    Our extensive knowledge of the adventure travel industry is our greatest strength, in addition to our positioning in the region.

    Business Weaknesses

    The greatest weakness our business faces is our ability to handle new competition. Currently, we are the only providers of our services in the area, and any competitor that moves in will pose a threat to our stability.

    BUSINESS GOALS

    Profit

    Our current profit goals are: Year Two: $__________ post-tax profit Year Three: $________ post-tax profit We have not established any other long-range profit goals at this time

    Sales

    Our long-term sales goals are to operate at or close to cash flow break-even by Year Two and to be profitable from Year One onward. We would like our profit margin to be 7 percent by Year Three.

    Marketing

    Our long-term marketing goals are to develop an extensive Web site, to increase our public relations activities, and to create an informative store window to draw in customers.

    POSITION IN THE MARKETPLACE

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they

    Establish Yourself as an Expert in 3 Simple Steps
    Do you know what it takes to become an expert in your industry?It's easier than you might think.It really only takes two things:1) Deciding you want to become known as an expert.2) Following the proven path to becoming known.Take a look around. On the web. In your daily newspaper. In your favorite magazine.Listen to the radio. Watch TV.You'll find one thing present in all of these places. People sharing their expertise.Sometimes it's through articles th
    any competitor that moves in will pose a threat to our stability.

    BUSINESS GOALS

    Profit

    Our current profit goals are: Year Two: $__________ post-tax profit Year Three: $________ post-tax profit We have not established any other long-range profit goals at this time

    Sales

    Our long-term sales goals are to operate at or close to cash flow break-even by Year Two and to be profitable from Year One onward. We would like our profit margin to be 7 percent by Year Three.

    Marketing

    Our long-term marketing goals are to develop an extensive Web site, to increase our public relations activities, and to create an informative store window to draw in customers.

    POSITION IN THE MARKETPLACE

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they

    Six Sigma Employee Assessment
    A typical business environment would like all processes to be assessed for improvement possibilities. The competitive business world demands that all business processes be at their peak performance levels at all times to meet challenges. These challenges, as defined by the ‘Voice of Customer’ and the projections of ROI, are not fixed but moving targets.For business success, organizations have to realize the contribution of employee assessment. Employee assessment results in measurable metrics called ‘Employee Ratings’. Business organizations e
    flow break-even by Year Two and to be profitable from Year One onward. We would like our profit margin to be 7 percent by Year Three.

    Marketing

    Our long-term marketing goals are to develop an extensive Web site, to increase our public relations activities, and to create an informative store window to draw in customers.

    POSITION IN THE MARKETPLACE

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they

    Handling Telephone Abuse
    Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have.Problem is, people are animals. I'm not referring in any evolutionary sense -just the behavioral. Once an animal senses you are afraid of it, it's likely to attack you. Angry people on the phone are pretty much the same:Customer: "YOU PEOPLE ARE *&$#@@#!! I DON'T BELIEVE YOU DID THIS!" (Here the caller's tes

    Description of Our Customers

    Our customers are ___ to ___-year-old professionals, married or unmarried, without children, who are ___________.

    Our Customers’ Needs

    Our target customers are looking for customized planning services that will provide them with all the information necessary to take an adventure vacation in Europe. Often, they do not have the time or the resources to do the research themselves, so they turn to us for hassle-free planning services.

    Why Our Customers Choose Us

    Our well-informed, up-to-date staff, combined with our extensive knowledge of the ______________, allows us to surpass the services provided by other agencies.

    What Sets Us Apart From the Competition

    What sets our company apart from our competitors is the fact that we sell custom-designed packages for people. We ask them questions, find out exactly what they want and need, and direct them to the appropriate destinations.

    MARKETING CAMPAIGN SPECIFICS

    STRATEGY

    Goals of the Campaign

    We would like to increase our visibility, attract new customers, and display special offers that are currently available.

    Campaign Focus: Specific Products or General Promotion?

    Our primary focus is to expand our customer base. We would also like to keep our current customers aware of special promotions we are offering and secure their future business with us.

    Products to be Advertised

    We will be advertising our complete range of European adventure travel services, special discounts on travel packages, and sales on seasonal clothing and gear.

    Measurements of Success

    We will measure this ad campaign’s success by the number of inquiries received after its launch. This includes phone inquiries as well as inquiries made in person at the s

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