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Casual Articles - Communicating Our Attitude
"Is there a point here or are we just being beat by a blunt object?" One of my direct reports spewed that out like a bad dinner coming up after a night of drinking. It wasn’t the most politically correct thing to say to the McKinseyite’s leading the meeting but it was effective. It was about like tossing a hand grenade on the table. It took place during the height of our change efforts at Compaq in the mid-nineties. Change was everywhere but nothing was changing ... we were in a meeting!The number of meetings you experience will be in direct proportion to the rate of change someone is trying to drive. And the rate of meetings pick up in proportion to how far behind you are in the change process. As the rate of change increases so do the number of participants in the meetings
Sometimes, when going on job interviews, you might end up in a situation where you are in a group interview. A group interview is where you are being interviewed along with several other candidates for the job. Some professions that might conduct group interviews are sales, education and flight attendants.The purpose of the group interview is to observe candidates’ interpersonal skills and personality traits. After the group interview, the number of candidates is lowered and usually one-on-one interviews are set up.Potential employers want to see how you interact with other people. This gives them an idea of how you will deal with managers, co-workers and customers. They also want to find out how well you work in a group. Sometimes, the group is asked to work to
1. You are what you speak. The words we use say everything about who we are and what we are about. Our spoken words are probably one of the most obvious ways we communicate our attitude to others. Think about what you say before you speak. Will it serve to build connection, community or relationship with others? If not, consider saying something else or even saying nothing. There’s a lot of wisdom in the words …”if you don’t have anything nice to say, don’t say anything at all.”
2. Dress for success. How you dress and the colors you wear communicate a lot about who you are. Find clothing that accents your best features. Make sure your clothes are properly tailored, neat, and wrinkle-free. If necessary, work with a personal shopper who can help you select apparel that is stylish and fits for the image that you wish to communicate. Consider how different colors look on you and how they make you feel. Wear clothes that you enjoy so you’ll come across in a more powerful way with potential customers or clients. While “clothes don’t make the man or woman”, they certainly speak volumes about what we think about ourselves and what we wish to project.
3. Be punctual. Thomas C. Haliburton said, “Punctuality is the soul of business.” Arriving on time for customer meetings, speaking engagements, meetings with vendors, or anything else you do in your business, shows that you respect others. Respect is the foundation for creating great long-term relationships with your clients. Showing up and on time is one of the best ways to show someone that you care about them. By keeping your commitments to others, you are acknowledging them and their needs. Caring about your customers must be your number one priority since it is through your relationships that you build your business. No one knows how much you care until you show them… by showing up.
4. Respond to emails several times each day. Nowadays, email is the most frequently used method of communication. Make it a goal to answer emails within eighthours. If you cannot answer emails during that timeframe, at least send back a reply that you have received the person’s email and that you will respond by a certain date and time. Never leave people wondering about whether you’ve received their email or not. If you don’t answer promptly, you are perceived as not being on top of things, that you aren’t detail oriented or, worse, that you don’t care about your customers. Don’t hesitate when it comes to communications. Set aside
You should put the same effort into your cover letter as you do your resume. By implementing the following easy steps, you will ensure that your cover letter stands out just as much as your resume.Don’t state lies or half-truthsIt is rumored that a large number of applicants lie when applying for a position. For this reason, decision-makers scrutinize information provided in cover letters, resumes, and interviews by asking pointed questions during the interview or conducting thorough reference checks.If you do lie and get away with lying or providing half-truths, you will always be walking on eggshells wondering when the truth will be uncovered. It’s not worth it.However, there is something you can do. If you lack the qualifications the hiring organizati
2. Dress for success. How you dress and the colors you wear communicate a lot about who you are. Find clothing that accents your best features. Make sure your clothes are properly tailored, neat, and wrinkle-free. If necessary, work with a personal shopper who can help you select apparel that is stylish and fits for the image that you wish to communicate. Consider how different colors look on you and how they make you feel. Wear clothes that you enjoy so you’ll come across in a more powerful way with potential customers or clients. While “clothes don’t make the man or woman”, they certainly speak volumes about what we think about ourselves and what we wish to project.
3. Be punctual. Thomas C. Haliburton said, “Punctuality is the soul of business.” Arriving on time for customer meetings, speaking engagements, meetings with vendors, or anything else you do in your business, shows that you respect others. Respect is the foundation for creating great long-term relationships with your clients. Showing up and on time is one of the best ways to show someone that you care about them. By keeping your commitments to others, you are acknowledging them and their needs. Caring about your customers must be your number one priority since it is through your relationships that you build your business. No one knows how much you care until you show them… by showing up.
4. Respond to emails several times each day. Nowadays, email is the most frequently used method of communication. Make it a goal to answer emails within eighthours. If you cannot answer emails during that timeframe, at least send back a reply that you have received the person’s email and that you will respond by a certain date and time. Never leave people wondering about whether you’ve received their email or not. If you don’t answer promptly, you are perceived as not being on top of things, that you aren’t detail oriented or, worse, that you don’t care about your customers. Don’t hesitate when it comes to communications. Set aside
Can we franchise the world and keep the greed and corruption away, by taking out the human factor? Many people agree that the United Nations is not solving the differences of the human species in the present period and that something must be done to prevent a repeat in history like after the collapse of the League of Nations.What we need is a World Franchise System, but the system must be run by Artificial Intelligence and Not By Humans; Of course there will still be some humans running some of the Systems, but mostly humans will have a system running at optimum so they can do their other corrupt activities without destroying the civilization, until they soon figure out that; John Nash's thoughts were not such a bad idea after all.If we eliminate the basics and provid
3. Be punctual. Thomas C. Haliburton said, “Punctuality is the soul of business.” Arriving on time for customer meetings, speaking engagements, meetings with vendors, or anything else you do in your business, shows that you respect others. Respect is the foundation for creating great long-term relationships with your clients. Showing up and on time is one of the best ways to show someone that you care about them. By keeping your commitments to others, you are acknowledging them and their needs. Caring about your customers must be your number one priority since it is through your relationships that you build your business. No one knows how much you care until you show them… by showing up.
4. Respond to emails several times each day. Nowadays, email is the most frequently used method of communication. Make it a goal to answer emails within eighthours. If you cannot answer emails during that timeframe, at least send back a reply that you have received the person’s email and that you will respond by a certain date and time. Never leave people wondering about whether you’ve received their email or not. If you don’t answer promptly, you are perceived as not being on top of things, that you aren’t detail oriented or, worse, that you don’t care about your customers. Don’t hesitate when it comes to communications. Set aside
How would you like to have the same marketing power that major cash-rich corporations have enjoyed for most of the past century?How would you like to be able to appeal to people in your market for a fraction of the cost of “big league” radio, television and even newspaper advertising?How would you like to see “David” level good ol’ “Goliath’s” marketing playing field so you can play on it too?It’s called the democratizing of marketingTM, and it’s time has arrived.The Internet and its advancing technology are significantly changing the way marketers reach consumers. In most cases, the cost to use these newer tools and tactics is within range for most independent innovators and entrepreneurs. The hardest part may be choosing which method to use.
4. Respond to emails several times each day. Nowadays, email is the most frequently used method of communication. Make it a goal to answer emails within eighthours. If you cannot answer emails during that timeframe, at least send back a reply that you have received the person’s email and that you will respond by a certain date and time. Never leave people wondering about whether you’ve received their email or not. If you don’t answer promptly, you are perceived as not being on top of things, that you aren’t detail oriented or, worse, that you don’t care about your customers. Don’t hesitate when it comes to communications. Set aside
The theory of Behavior finance shows us the influence of emotions in the decision-taking-process. Because of various reasons, we use rules that are not always rationally sound.Myers and Briggs have elaborated the psychology of Jung into a psychological model that describe different personality types. These types give insight in which different people have different preferences. For example, the differences in the way they consume information (through concrete observation or through intuition)."Everybody has thoughts and feelings but some pay more attention to their thoughts than to their feelings…Those who attend mainly to their thoughts are said to govern themselves with their head, their concepts and percepts being their guides to action." David Keirsey
5. Return calls within hours. Time is of the essence when it comes to doing business. The difference between getting a new client can hinge on returning a phone call in a timely manner. You never know when you might be missing a time critical opportunity. A prompt response communicates an attitude that you value serving others and that you respect their time and their deadlines. In today’s competitive environment, if people don’t get the prompt attention they desire, it’s easy for them to seek out your competitor. Avoid missing opportunities to grow your business; plan two to three times each day to return calls.
6. Take responsibility. We communicate our attitude through the responsibilities we take upon ourselves. People can sense when we take full responsibility for our actions and the resulting outcomes. We communicate an aura of strength, confidence and leadership, which makes us even more attractive to the people with whom we do business. Think about how you can step up and take even more responsibility for your business and the results you achieve.
7. Take action. Successful business owners are people in action. They don’t wait for life to happen, they make life happen. Taking action communicates an attitude of excitement and accomplishment, which others find extremely attractive. Action tells others that you are a leader, that you move things forward, that you can make things happen, and most important, that you are confident doing what needs to be done. Just as people watch things that move, they watch people that move.
8. Body language. Along with the words that we speak, our bodies are probably the next most obvious way that we communicate our attitude to others. It’s as if we are walking billboards. Everything from your facial gestures to the way you sit and position your arms and legs, communicates volumes about who you are and your attitude towards others. Observe people who exhibit positive, open, and welcoming body language and try to emulate them. Read about body language and create a new way of being that represents what you most want to convey. One book I recommend is I Know What You’re Thinking by Dr. Lillian Glass.
9. Change your thinking; change your attitude. We all know that th
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