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Casual Articles - Effective Tips For Telemarketers
Twenty or more years ago I took several evening courses in an effort to meet other people and especially women.One of the courses I took for about a year was Tai Chi. The major benefit of the course wa
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home a
Only in America could billions of dollars be made selling weight loss products to people who need to shed a few extra pounds. In a world full of starving people, Americans seem to have emerged as a nation of
Think about it…
(Telemarketer) Hello, Mr. Yuille? (Me) Yes?
Mr. Yuille, it’s Tracy from XYZ marketing (names changed to protect the innocent). Yes, Tracy,
Mr. Yuille, I’m calling to update our mailing list. Yes,
Can I just take a minute to check some details? Yes, but let me ask you; what do you want to send to me?
Ah, well, I’m just new here and all I’m supposed to do is check the database information is accurate. Can I ask you, is your Company name IMA Group and is your postal address still PO Box …
(Interrupting) Tracy, let me ask you again what mailing list is this for and what do you want to send me?
Uh, well, I don’t know. I’m just a casual employed to make these calls …
Thanks, Tracy – can I ask you to find out what they want to send me and call me back so I can decide if I even want to be on this list?
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home an
The opposite of good customer service is generally no customer service at all and this equates to many customers calling it bad customer service. But really the opposite of good customer service is indifferen
Mr. Yuille, I’m calling to update our mailing list. Yes,
Can I just take a minute to check some details? Yes, but let me ask you; what do you want to send to me?
Ah, well, I’m just new here and all I’m supposed to do is check the database information is accurate. Can I ask you, is your Company name IMA Group and is your postal address still PO Box …
(Interrupting) Tracy, let me ask you again what mailing list is this for and what do you want to send me?
Uh, well, I don’t know. I’m just a casual employed to make these calls …
Thanks, Tracy – can I ask you to find out what they want to send me and call me back so I can decide if I even want to be on this list?
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home a
If you believe that every little bit helps then keep reading...For the past two summers my son has dabbled in entrepreneurialism.He started by mowing lawns, what kid hasn't done that? It's ti
Ah, well, I’m just new here and all I’m supposed to do is check the database information is accurate. Can I ask you, is your Company name IMA Group and is your postal address still PO Box …
(Interrupting) Tracy, let me ask you again what mailing list is this for and what do you want to send me?
Uh, well, I don’t know. I’m just a casual employed to make these calls …
Thanks, Tracy – can I ask you to find out what they want to send me and call me back so I can decide if I even want to be on this list?
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home a
Telephone interviews don’t just happen; they are the result of action you have taken. For example, when you are networking and the company representative becomes interested in your skills; when a company repr
(Interrupting) Tracy, let me ask you again what mailing list is this for and what do you want to send me?
Uh, well, I don’t know. I’m just a casual employed to make these calls …
Thanks, Tracy – can I ask you to find out what they want to send me and call me back so I can decide if I even want to be on this list?
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home a
Accounting is considered to be one of those complicated yet necessary chores that keep people's financial affairs relatively clean. For the beginner who is just getting started, the process may not be the fir
Uhm, no, I’m sorry but I don’t know who I’m doing this work for. I’m calling from home and it’s for an agency. If you like, I can delete you from the list.
Good idea, Tracy, thanks. Bye.
Goodbye Mr. Yuille.
There’s a very simple message here to anyone running telemarketers: Tell them why they’re doing it. It’s part of what I call the “Bullet-proofing” process. What it means is that every member of your team has to know what you’re about.
Each one of them needs to have a 30-second “Elevator Speech” they can deliver on cue to explain your game plan and why it’s of benefit for the listener to keep listening. This experience demonstrates the value of opt-in lists!
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