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  • Casual Articles - Are You Content with Your Clients? Are Loyal Customers a Dying Breed?

    Selling Skills: What Does A Salesperson Do Anyway?
    A salesperson’s responsibility can best be summarized by the following large responsibilities each requiring separate competencies: 1. Prospecting – a salesperson must always be identifying future users of the product or service and determining how they can benefit from the company’s offerings. The phrase that salespeople use is to maintain a steady pipeline of prosp
    ion? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? Ho
    Where Has The Service Gone?
    Remember the days when the companies with whom you gave your hard earned money to appreciated your business? Today, it is rare to find companies who still get one of the basic fundamentals of successful business; take care of the customer or someone else will.With companies cutting costs and reducing internal support structure within their organization, levels of cust
    Your website is up and running, you have great looking pages, terrific copy, great product or service, the SEO gods have smiled upon you, gigs of bandwidth traffic. A lot of sweat and hard work went into setting up your site, to draw in hordes of customers. But what kind of customers are they?

    Do they bookmark your site? Give you repeat business? Refer their friends? Or are they out doing the “lowest cost search here” thingy? Do they fall to other places offering cutthroat deals? What do they say about you? Are your customers content with you? Do you have loyal customers?

    *Convenient Hassle-free service

    Is your site easy to navigate? You know where everything is at, but you’re not the one buying. Is it obvious to them how to retain your services? Is it an easy process? Do you make it convenient for them to re-order? Or do you make them jump through hoops each time?

    *Expert Advice

    Show off your expertise. Who knows more about your subject matter, you or those who came to your site looking for a solution? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? Ho

    Aim For The 100% Referral Practice (It's Simpler Than You Think)
    “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” --Maya AngelouReferrals. Everyone wants ‘em, but few are willing to ask for them for fear of seeming pushy, desperate or sleazy. If you ask self-employed individuals how they would ideally like to build their busine
    t kind of customers are they?

    Do they bookmark your site? Give you repeat business? Refer their friends? Or are they out doing the “lowest cost search here” thingy? Do they fall to other places offering cutthroat deals? What do they say about you? Are your customers content with you? Do you have loyal customers?

    *Convenient Hassle-free service

    Is your site easy to navigate? You know where everything is at, but you’re not the one buying. Is it obvious to them how to retain your services? Is it an easy process? Do you make it convenient for them to re-order? Or do you make them jump through hoops each time?

    *Expert Advice

    Show off your expertise. Who knows more about your subject matter, you or those who came to your site looking for a solution? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? Ho

    Make Flexible Working Patterns Work For You
    With the end of ‘a job for life’, the ticking of the demographic ‘time bomb’, and the ever-increasing pace of new technology, employers are having to consider a wide range of new working patterns that take account of this rapidly changing work climate.So what is the government’s position on these new ways of working; and what are the benefits and potential pitfalls fo
    customers content with you? Do you have loyal customers?

    *Convenient Hassle-free service

    Is your site easy to navigate? You know where everything is at, but you’re not the one buying. Is it obvious to them how to retain your services? Is it an easy process? Do you make it convenient for them to re-order? Or do you make them jump through hoops each time?

    *Expert Advice

    Show off your expertise. Who knows more about your subject matter, you or those who came to your site looking for a solution? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? Ho

    The Smile Myth
    A great smile is important to your success in life. You can't argue with that. And if you want to improve your customer service in business, a great strategy is to tell all your front line people to smile! Well, maybe not.Here's the catch. Not all smiles are created equal. Genuine smiles and fake smiles don't have the same power and impact. And secondly, genuine
    asy process? Do you make it convenient for them to re-order? Or do you make them jump through hoops each time?

    *Expert Advice

    Show off your expertise. Who knows more about your subject matter, you or those who came to your site looking for a solution? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? Ho

    Tough Interview Questions
    Tough Interview Questions explainedThere is no doubt that while you are busy answering interview questions your potential employer will have a list of interview questions designed to test your ability and even two or three tough interview questions that may even help you secure the job if you can reply with an awesome answer!As
    ion? Keep current in your industry. Share some of that knowledge. Let your light shine. Add content throughout the year. Anticipate your client’s needs with the change in seasons, holidays, market conditions, etc. What is changing in your niche on the web? How does it affect your customers? Find some new great deals. Be the expert.

    *Share something of value

    Share valuable information. Give a sample. One of my favorite sites not only had prompt shipping, decent prices. In addition they always included a sample of a related product and a personalized thank you note with each purchase. This alone increased their sales and word of mouth referrals dramatically.

    *Let your customers know how much you care

    Do you call them by their name? Or is it just dear customer we appreciate your business, please buy more stuff from us and make us rich. Don’t bother contacting us, we are too busy counting your money.

    Thank your customers for their business. Treat them with respect. Set yourself apart from your competitors. Offer advice pertinent to their needs. Develop a newsletter, put some kind of reward system in place for frequent shoppers, or send out cards celebrating an important event, make it personal.

    If you don’t care about your customer, why should they care about

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