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    Listening to Customers - 5 Tips
    In a strange juxtapositioning of articles, this month's UK 'Management Today' has three pieces, relating to the importance of listening to customers.Susan Rice, CEO of Lloyds TSB makes it clear how vital it is for great leaders to
    ause of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded
    Self-Esteem and the Entrepreneur
    Isn't it funny how people think that being self-employed is so cool? They think that you get to take lots of vacation time and spend all of the profits. What they don't realize is that you put in outrageous amounts of blood, sweat, and tears to get there. They don't know that you have to take the
    There have been very effective ads that were nothing more than four or five testimonials, and it worked! The obvious reason for common usage of testimonials is the credibility that they represent. There also have been testimonials that have not worked, we are going to look into why for both cases.

    Remembering the three part formula for an effective ad;

    1) make the benefit promise,

    2) document or prove your claims, and

    3) make as irresistible and/or risk free an offer as possible; then it is clear to see that proper testimonials represent the first two, big time!

    Even though establishing the importance of proper testimonials, it is equally important to establish the definition of "proper". While declaring earlier that the most effective ads demonstrate the "positive benefits to you" of buying your product/service, it is a no-brainer to accept that testimonials should declare the same theme, particularly with one extra spin on them. There are far too many testimonials out there that say "he was on time", "he did a good job", "he knows what he is doing" or the like.

    These are all declarations that he/it performed as expected, which is not bad, but not exceptional! The most effective idea is to convey the distinct impression that this is an exceptional value, that he/it delivers results beyond what is excepted, he/it went beyond the call of duty to give me exceptional service and satisfaction that could not be delivered by brand X!

    eg.- "because of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded "

    How to Get People Very Excited About What You're Selling!
    If you’ve got a fear of selling it’s unlikely you’ll get ahead at a fast rate (maybe eventually through investing) but if you want to fast-track your wealth – learn to sell. Every leader is a sales person. Every great leader is a great sales person. Everything is sales. There are people leading nati
    ake the benefit promise,

    2) document or prove your claims, and

    3) make as irresistible and/or risk free an offer as possible; then it is clear to see that proper testimonials represent the first two, big time!

    Even though establishing the importance of proper testimonials, it is equally important to establish the definition of "proper". While declaring earlier that the most effective ads demonstrate the "positive benefits to you" of buying your product/service, it is a no-brainer to accept that testimonials should declare the same theme, particularly with one extra spin on them. There are far too many testimonials out there that say "he was on time", "he did a good job", "he knows what he is doing" or the like.

    These are all declarations that he/it performed as expected, which is not bad, but not exceptional! The most effective idea is to convey the distinct impression that this is an exceptional value, that he/it delivers results beyond what is excepted, he/it went beyond the call of duty to give me exceptional service and satisfaction that could not be delivered by brand X!

    eg.- "because of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded

    Golf Employment - Secret Golf Job Revealed!
    Most people who look for golf employment are under the impression that the only golf course jobs available are maintenance, locker room attendant, mechanics, food/beverage or marketing. However, there is one particular golf job that is unknown by many. If you are considering r". While declaring earlier that the most effective ads demonstrate the "positive benefits to you" of buying your product/service, it is a no-brainer to accept that testimonials should declare the same theme, particularly with one extra spin on them. There are far too many testimonials out there that say "he was on time", "he did a good job", "he knows what he is doing" or the like.

    These are all declarations that he/it performed as expected, which is not bad, but not exceptional! The most effective idea is to convey the distinct impression that this is an exceptional value, that he/it delivers results beyond what is excepted, he/it went beyond the call of duty to give me exceptional service and satisfaction that could not be delivered by brand X!

    eg.- "because of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded

    Franchising Pros And Cons
    You have decided to buy a franchise. Which one will you choose? There are so many out there. Are you going to go for a coffee shop or fast food outlet? What about an internet business, printing company or stationary?There are distinct advantages in buying a franchise over starting your own bu
    p>These are all declarations that he/it performed as expected, which is not bad, but not exceptional! The most effective idea is to convey the distinct impression that this is an exceptional value, that he/it delivers results beyond what is excepted, he/it went beyond the call of duty to give me exceptional service and satisfaction that could not be delivered by brand X!

    eg.- "because of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded

    Struggling to Define Your Best Career? 4 Months to Career Clarity
    Do you have a secure job, but feel stagnant and long for a career that is a better fit? Have you reached a pinnacle at work, but still feel dissatisfied? Have you retired, and long to get back to work? Or do you NEED to get back to work because the money isn’t stretching as far as you hoped? Not sur
    ause of his large inventory on hand, I didn't have to wait 4 days to get what I wanted, like I would have with the other guys", or, "I've taken lots of different brands of supplements, but until they explained to me that I needed to take them with meals, did my pain go away", or, "he called in his expert friends and they solved my problem, which nobody else could." Or, even the dreaded "he forgot to bring a ___but he drove 2 hours to find one, just so I could ______."

    I contend that it is falsely considered heresy to admit that you ever made a mistake. If you admit that you aren't perfect, but that you will make it right, then you demonstrating attitudes of humility and determination to do the right thing when needed. We all know that we all make mistakes. It's the attitude about doing extra that should be in "proper" testimonials.

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