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Casual Articles - How Do You Stand Out?
A Tale Of Two Restaurants Some Ways To Differentiate Your BusinessCharles Dickens began his book with the famous phrase, “It was the best of times and the worst of times.”This applies to restaurants and to a lot of businesses, for that matter.They can have great food or wonderful products that you’re drawn to, but their customer service repulses you.So, you use them, time and again, but you feel queasy about it, and far less than 100% satisfied.This is my experience with a seafood company in Santa Monica, California.It’s in a key location, parking is plentiful, and the food is good.But their rules are utterly insane.For example, if you walk in and there are plenty of open tables, no one is waiting, and there are no imminent reservations that are going to show up, they’ll still make you wait up to fifteen minutes to be seated.The other day, I asked "Why?"“We want to give our waiters a chance to catch up.”“To catch up with what?” I wondered. Belie Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only The Importance of Assigning Tasks and Resources in Project Management "Why given all the competitive alternatives in the marketplace should anyone buy from you?"There are two major ways to estimate the lengths (i.e., durations) of tasks. The simplest way is to estimate the elapsed time of a task.If someone says it will take him a week to do a particular task, he is probably offering an elapsed-time estimate. They generally mean that it will take him one work week to get a task done, not that it will take them 40 hours. When estimating elapsed time, people generally account for not working on the project tasks full-time, and for working on other, higher-priority tasks first.In most projects, however, lengths should be estimated based on the amount of work, not the amount of time. That way, adding resources will shorten a task, and using resources only part-time will lengthen a task. Tasks that fluctuate like this depending on the resources assigned are called resource–constrained tasks.There are several ways to estimate the resource time for a task. One is to let the project manager calc Would you be able to answer this for your business... It's one of my favorite questions to ask business owners. I first heard it at a sales seminar I attended several years ago. It was one of those great questions that simply stumped a roomful of about 400 professionals. If you're like a majority of small businesses out there, you're answer will be pretty vague at best. Well, that is if you are actually willing to acknowledge that you have competition in the way of alternatives to you and your service business. I've had more than one client tell me that they didn't want to bother looking at the competition because what they were doing was new or different. "Nobody is offering exactly what I do." It doesn't matter what kind of service you provide there are always alternatives to you in the marketplace. I'm fully conscious of the fact that the two biggest competitors I have are the decision to do nothing and the decision for someone to do it themselves. For most of us there are many more alternatives that this for our prospects to consider. Stand Out From The Crowd Do you know how to effectively differentiate yourself from your competition in a crowded marketplace? It can mean the difference between having a successful and sustainable business or not! You want to be seen as unique or different in some way from your competitors. Almost assuredly someone has told you of the importance of differentiating yourself. Maybe you've heard the expression 'unique selling proposition' or 'USP.' The problem is most small service-based business owners never get beyond what they do and what services they offer. Or they are simply saying, "We provide superior customer service." Or, "We have the experience to get the job done right." Think about this for a minute. Who in your industry isn't saying those things? Do you really think you're differentiating your business this way? Consider also that your prospects don't really care much about what you do. But, they do care what they might get from you. If you can't clearly and articulately describe your uniqueness, how do you expect prospects to find and remember you over competitors? Worse yet, if potential clients see you as just like everyone else they have to chose from, how do you think they'll end up deciding? That's right, Price or Fees! And who exactly wins in a price war. Right again, nobody! Before you roll your eyes and start claiming that your type of clients are very price sensitive anyway, take a step back and ask yourself 'what do I do to differentiate my business?' Chances are you're not doing anything. So how do you know for sure that price is the deciding factor? When you fail to differentiate yourself, you'll never get the degree of attention and interest that you want for your services. And even if you do get attention occasionally, you'll be easily forgotten in the sea of other small businesses competing for the same clients. It's such a common small business mistake, but are you prepared to fix it? If you haven't done this for your business yet, I'd suggest you schedule some time this week to work out your own strategic differentiation. What's the main thing that differentiates you and your service business in the minds of your clients and prospects? When you can articulate this, you'll immediately be more memorable and successful. So How Do You Stand Out? Don't be surprised when I tell you that your strategic differentiation might be as simple as looking at your own business. You just need to be able to articulate it in a way that makes you stand out in the crowd. If your prospects can immediately see what it is you do that is so unique and they find it irresistible, then you've got it. And another important point to note is that your uniqueness may be perceived. That is, you may not be unique at all. But, if your prospects perceive you to be unique, then you are in fact unique. Just remember what I said at the beginning of this article. Very few small businesses are able to clearly and articulately communicate their uniqueness. Therefore, even if your competitors offer pretty much what you do, the chances are they don't effectively tell anyone. So as far as your prospects or clients are concerned you are unique. Now be careful because there's another key point I made earlier that you can't ignore. That is what do you uniquely do that 'makes a real difference' for your clients. Simply being eccentric or outlandish is not the path to uniqueness that I would recommend. Some Ways To Differentiate Your Business Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only Reward the Behaviors You Want Repeated Stand Out From The CrowdThis basic management principle will go a long way toward helping managers raise the productivity of their organizations. Yet, in their haste to get the job done quickly, many managers forget this principle and focus more on punishment than reward.Back in my corporate days, my company hired a management trainer to come into our organization to help us fine-tune our management skills. I’ll never forget one of the techniques he used to teach us this principle. First, he sent one of the seminar attendees out of the room. He then asked one of us to hide a playing card. If I remember correctly, the card was hidden inside one of the books on a shelf in the meeting room. The attendee was then called back into the room and asked to find the playing card.Of course, he had no idea where to look, so the seminar leader gave one of us a small bell to ring when his movements took him in the direction of where the playing card was hidden. If h Do you know how to effectively differentiate yourself from your competition in a crowded marketplace? It can mean the difference between having a successful and sustainable business or not! You want to be seen as unique or different in some way from your competitors. Almost assuredly someone has told you of the importance of differentiating yourself. Maybe you've heard the expression 'unique selling proposition' or 'USP.' The problem is most small service-based business owners never get beyond what they do and what services they offer. Or they are simply saying, "We provide superior customer service." Or, "We have the experience to get the job done right." Think about this for a minute. Who in your industry isn't saying those things? Do you really think you're differentiating your business this way? Consider also that your prospects don't really care much about what you do. But, they do care what they might get from you. If you can't clearly and articulately describe your uniqueness, how do you expect prospects to find and remember you over competitors? Worse yet, if potential clients see you as just like everyone else they have to chose from, how do you think they'll end up deciding? That's right, Price or Fees! And who exactly wins in a price war. Right again, nobody! Before you roll your eyes and start claiming that your type of clients are very price sensitive anyway, take a step back and ask yourself 'what do I do to differentiate my business?' Chances are you're not doing anything. So how do you know for sure that price is the deciding factor? When you fail to differentiate yourself, you'll never get the degree of attention and interest that you want for your services. And even if you do get attention occasionally, you'll be easily forgotten in the sea of other small businesses competing for the same clients. It's such a common small business mistake, but are you prepared to fix it? If you haven't done this for your business yet, I'd suggest you schedule some time this week to work out your own strategic differentiation. What's the main thing that differentiates you and your service business in the minds of your clients and prospects? When you can articulate this, you'll immediately be more memorable and successful. So How Do You Stand Out? Don't be surprised when I tell you that your strategic differentiation might be as simple as looking at your own business. You just need to be able to articulate it in a way that makes you stand out in the crowd. If your prospects can immediately see what it is you do that is so unique and they find it irresistible, then you've got it. And another important point to note is that your uniqueness may be perceived. That is, you may not be unique at all. But, if your prospects perceive you to be unique, then you are in fact unique. Just remember what I said at the beginning of this article. Very few small businesses are able to clearly and articulately communicate their uniqueness. Therefore, even if your competitors offer pretty much what you do, the chances are they don't effectively tell anyone. So as far as your prospects or clients are concerned you are unique. Now be careful because there's another key point I made earlier that you can't ignore. That is what do you uniquely do that 'makes a real difference' for your clients. Simply being eccentric or outlandish is not the path to uniqueness that I would recommend. Some Ways To Differentiate Your Business Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only Using Advertising Business Gifts To Increase Your Business st like everyone else they have to chose from, how do you think they'll end up deciding?Your marketing division – maybe that’s you? – has two major jobs to do for your company:find new customershang on to existing customersBoth of those jobs can be a major challenge. Trying to do both of those jobs on a budget is an even bigger challenge. Advertising is the usual answer to finding new customers, but advertising can be expensive – often prohibitively expensive. Worse, it's usually difficult to tell just how effective your advertising campaigns are. The best that you can usually do is measure sales before and after a marketing campaign, but even then it’s difficult to tell which part of your marketing efforts really paid off with results.It's even more difficult when it comes to keeping your existing customers. The traditional way to hang on to those customers once you've found them is by offering exceptional quality, excellent customer service and great prices. The problem is that your competitors are trying That's right, Price or Fees! And who exactly wins in a price war. Right again, nobody! Before you roll your eyes and start claiming that your type of clients are very price sensitive anyway, take a step back and ask yourself 'what do I do to differentiate my business?' Chances are you're not doing anything. So how do you know for sure that price is the deciding factor? When you fail to differentiate yourself, you'll never get the degree of attention and interest that you want for your services. And even if you do get attention occasionally, you'll be easily forgotten in the sea of other small businesses competing for the same clients. It's such a common small business mistake, but are you prepared to fix it? If you haven't done this for your business yet, I'd suggest you schedule some time this week to work out your own strategic differentiation. What's the main thing that differentiates you and your service business in the minds of your clients and prospects? When you can articulate this, you'll immediately be more memorable and successful. So How Do You Stand Out? Don't be surprised when I tell you that your strategic differentiation might be as simple as looking at your own business. You just need to be able to articulate it in a way that makes you stand out in the crowd. If your prospects can immediately see what it is you do that is so unique and they find it irresistible, then you've got it. And another important point to note is that your uniqueness may be perceived. That is, you may not be unique at all. But, if your prospects perceive you to be unique, then you are in fact unique. Just remember what I said at the beginning of this article. Very few small businesses are able to clearly and articulately communicate their uniqueness. Therefore, even if your competitors offer pretty much what you do, the chances are they don't effectively tell anyone. So as far as your prospects or clients are concerned you are unique. Now be careful because there's another key point I made earlier that you can't ignore. That is what do you uniquely do that 'makes a real difference' for your clients. Simply being eccentric or outlandish is not the path to uniqueness that I would recommend. Some Ways To Differentiate Your Business Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only Your Brand Makes People Feel Something >So How Do You Stand Out?Your company brand is an emotional reaction.Branding is more than product recognition or a simple logo. It is the overall intellectual and emotional impression people have when they think of your company and its product. It is a strong and consistent message about the value of your business. Branding is a combination of everything your company uses to present itself. It also helps to ensure your customers and potential customers understand why you are different from the competition. You want to establish a superior benefit with you target audience that encourages long-term loyalty.When I mention UPS or Budweiser or Ipod, you most likely have specific impressions of each business and what they offer. Corporations spend millions each year reinforcing their brand. A memorable and trustworthy brand reinforces customer loyalty. It helps them remember that your business provides the perfect solution to their problems.Therefore, to suc Don't be surprised when I tell you that your strategic differentiation might be as simple as looking at your own business. You just need to be able to articulate it in a way that makes you stand out in the crowd. If your prospects can immediately see what it is you do that is so unique and they find it irresistible, then you've got it. And another important point to note is that your uniqueness may be perceived. That is, you may not be unique at all. But, if your prospects perceive you to be unique, then you are in fact unique. Just remember what I said at the beginning of this article. Very few small businesses are able to clearly and articulately communicate their uniqueness. Therefore, even if your competitors offer pretty much what you do, the chances are they don't effectively tell anyone. So as far as your prospects or clients are concerned you are unique. Now be careful because there's another key point I made earlier that you can't ignore. That is what do you uniquely do that 'makes a real difference' for your clients. Simply being eccentric or outlandish is not the path to uniqueness that I would recommend. Some Ways To Differentiate Your Business Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only Maximizing Profit in the Trucking Industry Some Ways To Differentiate Your BusinessThe trucking industry is no longer as simple as it once was. Because of deregulation and changes in the marketplace, companies now experience tremendous operating pressure. Revenue may be growing rapidly without a corresponding increase in profitability. Senior management wonders, “What is wrong and what can I do about it?”All companies reach a point where they can either move forward to profitability or wallow in stagnation. If a company’s performance is stagnant, it’s because problems have become too complex for senior management to see and understand—what I call the Barrier of Complexity. As a result, symptoms are treated and the real problems go unresolved.In the trucking industry, you know all too well what those problems are:--Increased operating costs due to competitive pressures and customer demands. --Rising capital investment and reinvestment costs. --An acute driver shortage. --Rising insurance cost Focus on a Target Market - If you simply cater to a specifically defined niche market, you can stand out. Your focus and dedication to a specific target market will allow you to become known as the true expert in that market space. For example, who is going to stand out more - the small business accountant or the small business accountant focused on local medical and dental practices? Focus on the Problems you want to Solve - When you focus on a particular kind of problem, issue, or challenge that your clients deal with, you can position yourself as the real solution provider. The powerful thing about this approach is that you're more likely to hit a nerve that your prospects can relate to. For example, who is going to get more attention? "I'm a marketing and business growth coach." "I'm focused on helping professionals that struggle with how to consistently attract more business." Focus on the Results you Produce - If you can promise and deliver on a specific result that makes a measurable difference for your clients, who's not going to pay for that value? You'll not only get noticed, you'll likely also be in a position to charge more for your services and also generate more referrals. Which do you think stands out more? "We deliver our training services on time and within budget." "We'll fully train your team within three business days or less - guaranteed." Focus on a Different Approach - Right or wrong, your potential clients likely assume that you deliver your services pretty much the same way as everyone else. But, if you're able to draw a distinction in your experience that clients can see value in, you'll stand out from the crowd. How can you package your services into a process that will make it more tangible for prospects to understand what you offer? Which is more likely to pique your interest? "We customize our approach to the unique need of each and every client." "The ABCD Growth System is a proven method to help you consistently generate more high-quality leads and convert them into more clients." These are just a few key ways to differentiate your business. The most powerful way to create your strategic differentiation is to use a combination of the above methods to communicate about your business. When you can put it together in a clear and concise statement it will be something that sets you apart from the crowd and makes your prospects take notice. This may not be the sexy approach you've been searching for to differentiate yourself, but I promise you'll be pleased with the results if you give it an honest try. Once again, I'll suggest you schedule some time this week to work out your own strategic differentiation.
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