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Casual Articles - Lawyer Marketing – How You Create Breakthrough Success
Bookkeeping is the process of maintaining books of accounts involving daily transactions. Bookkeeping indicates the exact position of business finances. Bookkeeping can be done manually or through a computerized system. Manual bookkeeping is doable for beginners and small business firms, but as the business develops, a computerized system of maintaining accounts will be beneficial.When it comes to bookkeeping, there are certain things to be taken care of to run the business efficiently. Firstly, it is essential to maintain an account of income and expenses regularly. You can use either accrual-based or cash-based accounting. In accrual-based accounting, you make note of the incomes when you get them and expenses when you pay them. In cash-based accounting, you make note of the incomes and expenses whenever they happen, not when you get or pay them. In case your business has an inv
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this lis
Recruit the right staff and coach them to deliver.For the past few years, the media has been sharing businesses’ complaints about the lack of qualified workers. Recruiters and business leaders moan about poor work histories, poor skills, and poor attitudes. The labor pool is overflowing with poor quality candidates. What’s a business to do?Your brand is defined in hundreds of moments of truth each day. People used to tell an average of 13 people about their experience with poor service. The growth of technology gives them the power to tell millions through the use of email, social networking, and blogs. You can’t afford one unhappy customer.Retain the good people you have. If finding good people is difficult, you can’t afford to lose the good ones you have. Think of them as customers and apply techniques to keep them just as you would create and execute a customer re
Most attorneys have some sort of referral network (if only a small one) however; attorneys really don’t know how to manage their lawyer marketing so that their referral network expands. The first step in this expansion is to know where you are and then you can figure out how to get to where you want to go. Yes, it is important to understand the geographics, demographics and psycho-graphics of your referral sources/clients for sure and you need a lawyer marketing management system. By understanding more about how to manage your legal marketing referral sources, you can grow this referral network and boost your attorney marketing efforts with less work on your part.
What Your Expanded Lawyer Marketing Referral Base Delivers To You
What does having this lawyer marketing management system in place mean for you? If you are working your legal marketing referral sources well, you are building a base that will make a significant impact on your bottom line, as I am sure you know. You will be sent more business and be able to retain more quality business that will in turn send you more quality business. You will have an easier time saying no to mediocre or poor cases and holding out for top dollar cases. You can even pass on work that simply does not appeal to you personally if you know that your lawyer marketing referral base will consistently deliver.
Professional marketers know the process of wooing a referral base involves creating “know, like, trust, relationship, credibility, and top of mind awareness (TOMA)” with your legal marketing referral sources. I think you see the benefits clearly so lets move on to giving you the management tool to make it a reality.
Measuring a Lawyer Marketing Referral Base
Lawyer marketing is not always and exact science and that does not keep us from keeping statistics. The “game” of legal marketing will be improved just like keeping statistics in baseball, football or hockey improves performance. The tool we will use consists of four basic lists to measure your legal marketing referral base as it exists currently and see where your attorney marketing time needs to be focused thus putting your resources into those referral sources with the potential for the most return.
The first list is called the “Top 20” List. If you only have a few lawyer marketing referral sources, obviously, it may only be the Top 10 or even the Top 2 List. But the first objective after listing your top lawyer marketing referral sources is to increase the list to 20 if it is not there already so that is why we call it the Top 20 list. In order to qualify for the Top 20 List, a referral source must have sent you X amount of business in the past year and has hit that level consistently over the last three years. Depending on your practice area, X may be one, two, or three very profitable cases. For example, if you are a PI lawyer you might consider X to equal the referral of at least one case that netted the practice over $25,000 in contingency fees (or set the benchmark higher or lower as you see fit). If you practice residential real estate then X might equal someone who sent you a minimum of 3 closings per month (again you can set this benchmark higher or lower depending on your current situation). Bottom line here is whether for PI, estate planning, family law, or real estate legal marketing, you will know what level is appropriate for your Top 20 level of lawyer marketing attention.
The second list is the “Farm Team” List. Here we are using a baseball metaphor of your Top 20 being the “major leagues” and this second list being the farm team in training for moving up to the big leagues of the Top 20. Your Farm Team List consists of those legal marketing referral sources who are between having at least tried to send you someone up to whatever you have set the threshold of being a Top 20 list member. This trying to send you someone can be as casual as a friend asking if his or her neighbour called you after being given your card by your friend. We all know that lawyer marketing is sometimes this accidental.
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this list
You found the perfect name for your business and are ready to make your place in the business world. You know you should check to make sure that no one else has rights to your name but where to start?Doing a search of the web brings up many, many services offering to search your name for free or for a minimal cost. Before you jump on board, make yourself aware of the following pitfalls:Free research will never give you an accurate glimpse of what's out there in terms of names of products or services. If it's free, by all means, take advantage of it; however, please make yourself aware of any "hidden" costs and, most importantly, that you will be missing large chunks of information that are necessary to any comprehensive name search.Comprehensive searches always cost more than preliminary searches because of the depth and b
What does having this lawyer marketing management system in place mean for you? If you are working your legal marketing referral sources well, you are building a base that will make a significant impact on your bottom line, as I am sure you know. You will be sent more business and be able to retain more quality business that will in turn send you more quality business. You will have an easier time saying no to mediocre or poor cases and holding out for top dollar cases. You can even pass on work that simply does not appeal to you personally if you know that your lawyer marketing referral base will consistently deliver.
Professional marketers know the process of wooing a referral base involves creating “know, like, trust, relationship, credibility, and top of mind awareness (TOMA)” with your legal marketing referral sources. I think you see the benefits clearly so lets move on to giving you the management tool to make it a reality.
Measuring a Lawyer Marketing Referral Base
Lawyer marketing is not always and exact science and that does not keep us from keeping statistics. The “game” of legal marketing will be improved just like keeping statistics in baseball, football or hockey improves performance. The tool we will use consists of four basic lists to measure your legal marketing referral base as it exists currently and see where your attorney marketing time needs to be focused thus putting your resources into those referral sources with the potential for the most return.
The first list is called the “Top 20” List. If you only have a few lawyer marketing referral sources, obviously, it may only be the Top 10 or even the Top 2 List. But the first objective after listing your top lawyer marketing referral sources is to increase the list to 20 if it is not there already so that is why we call it the Top 20 list. In order to qualify for the Top 20 List, a referral source must have sent you X amount of business in the past year and has hit that level consistently over the last three years. Depending on your practice area, X may be one, two, or three very profitable cases. For example, if you are a PI lawyer you might consider X to equal the referral of at least one case that netted the practice over $25,000 in contingency fees (or set the benchmark higher or lower as you see fit). If you practice residential real estate then X might equal someone who sent you a minimum of 3 closings per month (again you can set this benchmark higher or lower depending on your current situation). Bottom line here is whether for PI, estate planning, family law, or real estate legal marketing, you will know what level is appropriate for your Top 20 level of lawyer marketing attention.
The second list is the “Farm Team” List. Here we are using a baseball metaphor of your Top 20 being the “major leagues” and this second list being the farm team in training for moving up to the big leagues of the Top 20. Your Farm Team List consists of those legal marketing referral sources who are between having at least tried to send you someone up to whatever you have set the threshold of being a Top 20 list member. This trying to send you someone can be as casual as a friend asking if his or her neighbour called you after being given your card by your friend. We all know that lawyer marketing is sometimes this accidental.
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this lis
Having the right equipment can make or break you. When we first started out we bought a commercial Embroidery machine and a Clam Shell Heat Press. Our thought process was that we would target companies and schools who needed Embroidery, and Heat Transfers. During our initial due diligence our dealer also showed us a revolutionary screen printing machine called, Direct-To-Garment Printers. We knew we could not compete with other companies with so few tools. With summer approaching, and many businesses gearing up for the summer, we either had to make an alliance with companies who offered the things we were on equipped for, or head back to the dealer and order a new machine.After we were armed with a full array of tools to compete against our competitors as we thought. we shortly found that there many other pieces of the puzzle, to operate our business properly. We had to have more
Measuring a Lawyer Marketing Referral Base
Lawyer marketing is not always and exact science and that does not keep us from keeping statistics. The “game” of legal marketing will be improved just like keeping statistics in baseball, football or hockey improves performance. The tool we will use consists of four basic lists to measure your legal marketing referral base as it exists currently and see where your attorney marketing time needs to be focused thus putting your resources into those referral sources with the potential for the most return.
The first list is called the “Top 20” List. If you only have a few lawyer marketing referral sources, obviously, it may only be the Top 10 or even the Top 2 List. But the first objective after listing your top lawyer marketing referral sources is to increase the list to 20 if it is not there already so that is why we call it the Top 20 list. In order to qualify for the Top 20 List, a referral source must have sent you X amount of business in the past year and has hit that level consistently over the last three years. Depending on your practice area, X may be one, two, or three very profitable cases. For example, if you are a PI lawyer you might consider X to equal the referral of at least one case that netted the practice over $25,000 in contingency fees (or set the benchmark higher or lower as you see fit). If you practice residential real estate then X might equal someone who sent you a minimum of 3 closings per month (again you can set this benchmark higher or lower depending on your current situation). Bottom line here is whether for PI, estate planning, family law, or real estate legal marketing, you will know what level is appropriate for your Top 20 level of lawyer marketing attention.
The second list is the “Farm Team” List. Here we are using a baseball metaphor of your Top 20 being the “major leagues” and this second list being the farm team in training for moving up to the big leagues of the Top 20. Your Farm Team List consists of those legal marketing referral sources who are between having at least tried to send you someone up to whatever you have set the threshold of being a Top 20 list member. This trying to send you someone can be as casual as a friend asking if his or her neighbour called you after being given your card by your friend. We all know that lawyer marketing is sometimes this accidental.
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this lis
Today I would like to explore some reasons why a prospective customer may not buy from you. Aside from the normal window shopper, or browser that is just bored and is just looking for the lack of something better to do at the moment. Of course we are looking at these as reasons that apply to your on-line business, however I am sure you will see how they could also apply to an off-line store/business as well. So let’s take a look.1. You are not establishing a feeling of safety when your customer wants to place an order. Keep in mind that this is the internet and you will need to have reminders in the form of seals from known on-line security systems that will put your customers at ease. Always, let me repeat that, ALWAYS have the statement posted that you will keep all their information confidential and that you would never sell, rent, or share their e-mail address with anyone.
The second list is the “Farm Team” List. Here we are using a baseball metaphor of your Top 20 being the “major leagues” and this second list being the farm team in training for moving up to the big leagues of the Top 20. Your Farm Team List consists of those legal marketing referral sources who are between having at least tried to send you someone up to whatever you have set the threshold of being a Top 20 list member. This trying to send you someone can be as casual as a friend asking if his or her neighbour called you after being given your card by your friend. We all know that lawyer marketing is sometimes this accidental.
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this lis
The theory of Behavior finance shows us the influence of emotions in the decision-taking-process. Because of various reasons, we use rules that are not always rationally sound.Myers and Briggs have elaborated the psychology of Jung into a psychological model that describe different personality types. These types give insight in which different people have different preferences. For example, the differences in the way they consume information (through concrete observation or through intuition)."Everybody has thoughts and feelings but some pay more attention to their thoughts than to their feelings…Those who attend mainly to their thoughts are said to govern themselves with their head, their concepts and percepts being their guides to action." David KeirseyThis is only for individual level. For you and me. The important question is how does your organization dea
The third list is the “Who You Know” List and is similar to any standard networking list. It includes everyone you know, even everyone your spouse knows, as well as those people known by your family and your staff. Take this one out as far as you like. The bigger it gets the better for lawyer marketing.
Finally, there is the lawyer marketing “Categories List”. This is a list of professions and occupations in general that would have the capacity to refer business to you. There are no names on this list, only general occupations/professions. For example, a PI lawyer might list nurses, physical therapists, medical technicians, chiropractors, neurologist, plastic surgeons, orthopaedists etc. while a family lawyer might list psychologists, social workers, marriage counselors, CPAs, hairdressers, real estate lawyers, etc.
Working a Lawyer Marketing Referral Base
Now you have measured your lawyer marketing referral network what do you do with that list? Just to be sure I need to say every lawyer has as their best referral source category other lawyers so be sure to list all other practice areas that would have a particular ability to refer to your practice area on your categories list. Also every lawyer marketing system needs to list “current clients” as a category and put those clients on the Top 20 and Farm Team list as they move out of the Who You Know List since clients should be on the Who You Know List. Also some of your clients are in the categories you have listed and they need particular attention first in legal marketing.
The way you use the list in lawyer marketing is to pay particular attention first to building and maintaining relationships with your Top 20 and Farm Team List members. As you deepen and develop those relationships they will send you more clients than ever before since you are building “know, like, trust, relationship, credibility, and top of mind awareness (TOMA)” with these people. Ask the Top 20 and Farm Team members to introduce you to other people they know in the categories that have the ability to refer to you and they will. See if any of the Who You Know List members are in the categories you are seeking and cultivate those members. See if the Who You Know List members can introduce you to people on your categories list. You get the idea here. Over time you will fill your Top 20 and Farm Team lists thus only have time to devote to maintaining and building from them I am sure. Not sure how to do this entire legal marketing building from a communications perspective? Well, that is the subject of future articles, worth a visit to my website for more information or contact me and we can work on that together. You can master lawyer marketing I am certain.
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