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  • Casual Articles - Five Tech Tips to Punch Up Your Nonprofit Communications

    Maximizing Sales through the Ultimate Tracking Software
    Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process.How will you keep track of the marketing and sales efforts of every department so you don’t create redundant work for everyone? From the inception of a marketing campaign to the lead; from the lead to the opportunity; from the opportunity to support issues, how are you monitoring this process universally at your company today?Think of it: you could pin down how many times you talked to a potential customer; how many times you shook their hand; how many deals you’ve won or lost. After all, if you cannot measur
    nces to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational instit

    Yellow Page Jabberwocky for Business People
    Have your ever tried to decipher the various possible ad types, configurations and potential results available and which ones would be the most effective? Imagine that you just landed in Wonderland and the locals are speaking to you about your program.Did you want to palver the framus or the waskar? What type of dilvige could your qumsqat urge? How many regerhappers could the average thezaxactgers broger on the wickenjackels to placanempts? What do kalr lingerfrimpt the docobandents? Of course you did. Confused or amused? It doesn’t matter much. The world of marketing and promotion is a scary and complex place filled with strange terms and jargon, almost as bizarre as in Wonderland. But you have to deal with it. So you are assigned a YP rep, thank goodne
    There's a disconnect in the nonprofit world. I read countless articles about technology and its powerful applications for the nonprofit sector, but seldom is there coverage of the critical interface between technology and communications strategies. That's a serious gap.

    What's happened, in my opinion, is that many of us shy away from technology. By leaving tech decisions to the IT department rather than schooling ourselves on these opportunities, we limit the impact of our communications strategies.

    My advice to you is to learn what tech tools can strengthen your nonprofit's communications strategies, and what choices you have. If you have an IT team or consultant, ask them to dig into the details. But get to know the basics yourself. That way you'll make sure you get the right tool, and you'll get the most out of it.

    I interviewed nonprofit technology expert and author Michael Stein for his take on tech tips to strengthen your web and email communications impact. Michael, who has worked with Children Now, Groundspring and now as an Internet strategist with the eOrganization.com, had some great ideas:

    1. Improve the ways in which you gather personal information and email addresses from stakeholders.

    Tip: Don't just ask for email addresses when you ask your audiences to subscribe to your e-news. Gather name, street address, zip code, how they heard about you. Take it one step further to do some quick surveying on issues.

    Tip: Think more like a business in terms of figuring out the sources of these leads. You want more of them.

    Tip: Ask for an email address when your web users request a PDF download.

    Benefit: You'll learn more about how various outreach techniques are working to validate (or not) marketing expenses and impact.

    2. Publish plain text as well as HTML format email newsletters.

    Insight: Many of your readers are likely to prefer HTML e-newsletters, so publish in both HTML and plain text versions. The format makes it much easier for readers to act. Studies show that HTML format performs much better in terms of click-throughs, forward to friend, etc. (NOTE: Readers, there is conflicting data on this last point.)

    Benefit: Better engagement with audiences, by giving them a choice of format and the opportunity to take action with a click.

    Caution: Don't forego your text version. Many readers still prefer text.

    3. Dive into blog publishing.

    Definition: A blog (an abbreviation of weblog) is a website that serves as an online journal, updated very frequently with commentary on one or more topics. Blog authors -- called bloggers --- commonly provide links to related information, with commentary. Because of their low barrier to entry (blogs are easy and cheap to implement), blogs are proliferating in the nonprofit sector.

    Insight: The "blogsphere" is becoming huge, with content feeds (RSS readers deliver blog content to interested audiences) growing at a rapid pace. Blogs are a great way to disseminate content in a timely way.

    Benefit: Some high-impact ways to put your blog to use for your nonprofit include:

    • Serializing content, such as daily reports from an oceanographer on an expedition or an advocacy campaign hard at work.
    • Building community by providing a venue for multiple voices (staff and/or members, experts or others).
    • Critiquing events or news items in your issue areas, as they occur.
    • Reinforcing content disseminated via other communications vehicles -- broadcast, print or online.
    • Providing personal perspectives, which enable your audiences to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational institu

    Employee Background Checks: Security Checks on the Increase
    In the aftermath of 9-11, and the growing problem of workplace violence, the demand and need for employee background checks and security checks are now greater than ever. Employers are turning to investigative companies in greater numbers to run employee background checks on new job applicants and existing employees, including positions where security may not have previously been given much consideration in the "pre 9-11" era. Many employers are now requiring security clearances for many non-defense related "high-tech" positions including computer programming. Employee background checks are required by Federal or State law for certain occupations such as jobs working with children, law enforcement, defense contractors, and any Federal employment.Security cl
    il communications impact. Michael, who has worked with Children Now, Groundspring and now as an Internet strategist with the eOrganization.com, had some great ideas:

    1. Improve the ways in which you gather personal information and email addresses from stakeholders.

    Tip: Don't just ask for email addresses when you ask your audiences to subscribe to your e-news. Gather name, street address, zip code, how they heard about you. Take it one step further to do some quick surveying on issues.

    Tip: Think more like a business in terms of figuring out the sources of these leads. You want more of them.

    Tip: Ask for an email address when your web users request a PDF download.

    Benefit: You'll learn more about how various outreach techniques are working to validate (or not) marketing expenses and impact.

    2. Publish plain text as well as HTML format email newsletters.

    Insight: Many of your readers are likely to prefer HTML e-newsletters, so publish in both HTML and plain text versions. The format makes it much easier for readers to act. Studies show that HTML format performs much better in terms of click-throughs, forward to friend, etc. (NOTE: Readers, there is conflicting data on this last point.)

    Benefit: Better engagement with audiences, by giving them a choice of format and the opportunity to take action with a click.

    Caution: Don't forego your text version. Many readers still prefer text.

    3. Dive into blog publishing.

    Definition: A blog (an abbreviation of weblog) is a website that serves as an online journal, updated very frequently with commentary on one or more topics. Blog authors -- called bloggers --- commonly provide links to related information, with commentary. Because of their low barrier to entry (blogs are easy and cheap to implement), blogs are proliferating in the nonprofit sector.

    Insight: The "blogsphere" is becoming huge, with content feeds (RSS readers deliver blog content to interested audiences) growing at a rapid pace. Blogs are a great way to disseminate content in a timely way.

    Benefit: Some high-impact ways to put your blog to use for your nonprofit include:

    • Serializing content, such as daily reports from an oceanographer on an expedition or an advocacy campaign hard at work.
    • Building community by providing a venue for multiple voices (staff and/or members, experts or others).
    • Critiquing events or news items in your issue areas, as they occur.
    • Reinforcing content disseminated via other communications vehicles -- broadcast, print or online.
    • Providing personal perspectives, which enable your audiences to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational instit

    Philippine Work At Home Business Idea
    With the rising cost of operating a business in the Philippines for the average pinoy, particularly the cost of rent especially in prime locations like malls. Sometimes its better to look into starting your own business right at home.You know you are ready to work at home for your business, and you know you have the desire and motivation for it to succeed, but you have no idea where to begin? It might be difficult for you to choose a business that will work for you. First, think about your skills and interests, and be open to the idea of doing several closely related things. There is fine line between many home based jobs and home based businesses, and sometimes you are doing both at the same time.When choosing your new home based business venture, make
    format email newsletters.

    Insight: Many of your readers are likely to prefer HTML e-newsletters, so publish in both HTML and plain text versions. The format makes it much easier for readers to act. Studies show that HTML format performs much better in terms of click-throughs, forward to friend, etc. (NOTE: Readers, there is conflicting data on this last point.)

    Benefit: Better engagement with audiences, by giving them a choice of format and the opportunity to take action with a click.

    Caution: Don't forego your text version. Many readers still prefer text.

    3. Dive into blog publishing.

    Definition: A blog (an abbreviation of weblog) is a website that serves as an online journal, updated very frequently with commentary on one or more topics. Blog authors -- called bloggers --- commonly provide links to related information, with commentary. Because of their low barrier to entry (blogs are easy and cheap to implement), blogs are proliferating in the nonprofit sector.

    Insight: The "blogsphere" is becoming huge, with content feeds (RSS readers deliver blog content to interested audiences) growing at a rapid pace. Blogs are a great way to disseminate content in a timely way.

    Benefit: Some high-impact ways to put your blog to use for your nonprofit include:

    • Serializing content, such as daily reports from an oceanographer on an expedition or an advocacy campaign hard at work.
    • Building community by providing a venue for multiple voices (staff and/or members, experts or others).
    • Critiquing events or news items in your issue areas, as they occur.
    • Reinforcing content disseminated via other communications vehicles -- broadcast, print or online.
    • Providing personal perspectives, which enable your audiences to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational instit

    Face Reality - Forced Career Change Will Happen During Your Working Life
    Most of us enter the world of work as employed and soon start to wish that we could change career or be our own boss.It is probably true that after a while a large percentage start dreaming they could work from home or start a home based business, few actually do something about it. They continue dreamingThese days this is in explicable because it is possible to change career no matter what your age or profession. There is now less continuity in employment so adaptability and being forced the make a career or job change could face anyone at any time. You are certain to know someone who has faced such a dilema.With the advent of the computer and associated equipment more and more people are changing career, deserting the corporate world and joinin
    mmentary. Because of their low barrier to entry (blogs are easy and cheap to implement), blogs are proliferating in the nonprofit sector.

    Insight: The "blogsphere" is becoming huge, with content feeds (RSS readers deliver blog content to interested audiences) growing at a rapid pace. Blogs are a great way to disseminate content in a timely way.

    Benefit: Some high-impact ways to put your blog to use for your nonprofit include:

    • Serializing content, such as daily reports from an oceanographer on an expedition or an advocacy campaign hard at work.
    • Building community by providing a venue for multiple voices (staff and/or members, experts or others).
    • Critiquing events or news items in your issue areas, as they occur.
    • Reinforcing content disseminated via other communications vehicles -- broadcast, print or online.
    • Providing personal perspectives, which enable your audiences to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational instit

    Guide to Choosing and Working with an Executive Search Firm
    For companies finding the right search partner is the first and probably the most crucial step in making sure their recruitment strategy pays off. When a company needs to fill a critical position its time to look for a specialist executive search firm which can work as a partner and not just a vendor. The search firm needs to totally understand the company’s business philosophy, work culture and management style to find not only the rightly qualified candidate but also the candidate who will ‘fit in’ the best within the company. Picking the wrong search firm can be disastrous as it can result in delayed or no recruitment or worse recruiting an ‘anti fit’ candidate which can really hurt the company.Some steps a company must take before hiring an executive searc
    nces to get to know your nonprofit's staff members. Emphasize the people in your organization to strengthen relationships with your audiences.

    4. Explore using application service providers (ASP) to streamline your online operations.

    Insight: There are now automated systems, that you don't have to maintain (they live in a server, which you access via the web) for operations from website content management and online donation processing to email messaging and online event registration.

    Consider moving these processes online and off your desktop computer.

    Benefit: Easier software interfaces. Faster learning curve. Sometimes your software cost will be higher, but your total cost of operation (since you'll save hours in set up and maintenance) will be lower.

    Example: Take a look at Citysoft, an ASP targeted to nonprofits, associations, educational institutions and other socially-responsible organizations. Citysoft offers a menu of tech tools from email marketing to web content development software, and donor and event management.

    Depending on the modules you select, your organization can send email newsletters to members and constituents and track the results, create online communities for audience use, provide event registration and much more.

    For more information, go to: http://www.citysoft.com/

    5. Develop a web search optimization agenda to improve search engine positioning.

    Tip: The best way to improve search engine positioning is to get links to your site placed at other web sites where your audiences already are.

    Tip: Once you've identified key sites you'd like to be linked from (start with a list of the top 20), start calling or e-mailing. A great way to do this is to find an intern or volunteer to beat the bushes. Link placement isn't skilled work (after you identify the key sites) but it is extremely labor intensive.

    Benefit: Improved positioning in search engine results.

    Michael, thanks for your clear and practical ideas on how nonprofit marketers can put tech tools to work to strengthen their communications impact.

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