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Casual Articles - In Marketing to Realtors, Your Listening Skills are the Key to Your Success
The work that was done in the early 90's and subsequently in the field of corporate practice by Peter Senge and his Associates in the Sloan School of Management at MIT and by Chris Argyris and his Associates at Harvard have flowed from academia in to the world of successful corporate management. Senge's theories and experience in his consulting practice at MIT have become the foundation for
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you hear
One of the biggest trends in business today is Client Relationship Management. Businesses big and small are realizing they have to work even harder to keep the customers they have. Customers have more choices available to them, more options to find the products they need, than ever before. This is primarily due to advances in technology and specifically the internet. We can research and c
How often have you had miscommunications with a Realtor? As frustrating and embarrassing as it may be, it’s also an indication of a bigger problem, poor listening skills.
There is a lot more to being a good listener than just hearing the person. Good listening is an acquired skill that requires discipline. It is a skill many loan officers have not mastered and an opportunity for you to stand out in the crowd.
Most of us have natural defenses that go up when ever we are in a discussion, we listen with maybe half of our brain, while the other half is busy formulating a plan. But with a little practice, you can master the skills to become a great listener, and launch your marketing to Realtors efforts with your unique skill set.
Here are some steps that will help you become a better listener:
Focus on the message. Do you find yourself jumping in just as the speaker is finishing their point, or interrupting them half way through their point? Good listening means having the patience to hear the person out, all the way through their message.
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you hear
Imagine arriving at your home or business only to find it burned to the ground. For too many people, that scenario is a frightening reality. To just about any home or business owner, a fire is the most detrimental of all disasters. Charred remains of furniture, equipment and personal belongings stand as reminders of what used to be. Even worse, many items may be burned beyond recognition.
There is a lot more to being a good listener than just hearing the person. Good listening is an acquired skill that requires discipline. It is a skill many loan officers have not mastered and an opportunity for you to stand out in the crowd.
Most of us have natural defenses that go up when ever we are in a discussion, we listen with maybe half of our brain, while the other half is busy formulating a plan. But with a little practice, you can master the skills to become a great listener, and launch your marketing to Realtors efforts with your unique skill set.
Here are some steps that will help you become a better listener:
Focus on the message. Do you find yourself jumping in just as the speaker is finishing their point, or interrupting them half way through their point? Good listening means having the patience to hear the person out, all the way through their message.
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you hear
The trend of telecommuting is on the rise as employers begin to see the savings involved in both gas and office space. With gas prices at an all-time high, many Americans are looking for ways to do less driving and more companies than ever before are offering telecommuting options to their current employees and searching for at-home employees to fill open positions. The question for the job s
Here are some steps that will help you become a better listener:
Focus on the message. Do you find yourself jumping in just as the speaker is finishing their point, or interrupting them half way through their point? Good listening means having the patience to hear the person out, all the way through their message.
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you hear
Do you know of someone who has recently lost a loved one? If so, you may be interested in sending a sympathy gift. When it comes to sympathy gifts, especially concerning the loss of a loved one, there are many individuals who choose to send flowers. While flowers are nice, you may actually want to think about sending a sympathy gift basket.When it comes to sending a sympathy gift bask
Focus on the message. Do you find yourself jumping in just as the speaker is finishing their point, or interrupting them half way through their point? Good listening means having the patience to hear the person out, all the way through their message.
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you hear
How many times have you encountered people in business and the image of the business or the person is so poorly presented it causes you to have a poor opinion of the services offered? It makes no difference if you are the owner or the employee; pride in yourself is evident in your daily dealings with people. Image is very important in business.Here are some of my suggestions for succ
Think about what they said. Are you the first with a come back, or do you tend to jump to conclusions? Take the time to really analyze the content of the message before you respond. Pay attention to other cues, like whether there is another message behind the words.
Clarify what you heard. Make sure you truly understand what the other person is saying. Rephrase their message to make sure you properly understand.
Give your complete attention. Turn off your cell phone, stop thinking about your next appointment or what you have to do today. When you are on the phone, are you checking emails, reading messages, etc? Think about what distracts you and keeps you from turning your total attention to the speaker.
Keep your nonverbal cues in check. Nonverbal messages say a lot about the speaker, and the listener. When someone is talking to you, do you fidget and squirm? Keep your body still, your arms uncrossed, and your eyes on the speaker.
Let the speaker vent. Let us face it, sometimes we just need to have some time to vent our frustrations. Make that okay for the client by being willing to hear them out. You will find that it is one way to gain cooperation in the end.
Take notes. Simply taking notes is one way of demonstrating just how closely you are listening to the them.
Being a good listener is an acquired skill, it takes substantial practice. But when you build your skills, you have more to offer in a business relationship.
Imagine how your relationship with Real
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