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Casual Articles - What's Love Got To Do With It?
The definition of a Configuration Management Database (CMDB) is a repository of information about all the items that makes up the IT infrastructure (Configuration Items), attributes about these configuration items and the relationships between them.A CMDB can be very beneficial to all IT staff by providing them with a high level overview and detailed information on how the whole IT infrastructure fits together. Th
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our
Weighing scale has come up with different types of scale products to the users and business people. Bench scales is also one of the commonly and highly used weighing scales by the customers. As per the customer requirement and satisfaction, bench scales are framed and offered to the customer. Nowadays, bench scales are used by more number of customers for their commercial and residential purpose. Bench scales also referr
“I know exactly how you feel - let me tell you about my experience“ - constantly projecting our own movies onto other people’s behaviour. If we have a problem with someone - then that person just doesn’t understand. Sound familiar? But to understand another person, you have to listen to them, understand them. We are so filled with our own rightness, our own stories. I’m guilty of it too.
Sometimes, when we are “listening” to another person, we feign listening - we are really ignoring that person. “Mmmhmmmm” We can listen to parts of what is being said, selecting on that which we desire to hear, and sometimes we do listen attentively and even reflectively- listening to the exact words being said, but not really understanding what is being said between the lines. We simply mimic what the other person said, sometimes summing up what they have said, giving the impression that we have understood, or at least that we have tried to understand. But our motives are still the same; to project our own stories onto the other person.
One woman illustrated this with her child. The woman was walking very fast and kept hurrying her six year old son, telling him to walk faster. As her irritation grew, the child asked her: “What do you think I am?” and she thought, “now he’s playing one of his silly games again“, so she replied: “You’re a banana!”, trying to guess, but not listening. And the child replied dryly: “I am a child, and I cannot walk as fast as an adult!” Seldom will our customers tell us this.
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our
Try to avoid backing up whenever possible. Occasionally some one in a small car will park directly behind you at a gas station or stop sign. They will be parked so evenly that you won’t see them. This is why the telephone company and most large cable companies require drivers to put a cone behind their vehicle whenever they park their vehicles. It gets the driver in the habit of checking behind the vehicle since he h
Sometimes, when we are “listening” to another person, we feign listening - we are really ignoring that person. “Mmmhmmmm” We can listen to parts of what is being said, selecting on that which we desire to hear, and sometimes we do listen attentively and even reflectively- listening to the exact words being said, but not really understanding what is being said between the lines. We simply mimic what the other person said, sometimes summing up what they have said, giving the impression that we have understood, or at least that we have tried to understand. But our motives are still the same; to project our own stories onto the other person.
One woman illustrated this with her child. The woman was walking very fast and kept hurrying her six year old son, telling him to walk faster. As her irritation grew, the child asked her: “What do you think I am?” and she thought, “now he’s playing one of his silly games again“, so she replied: “You’re a banana!”, trying to guess, but not listening. And the child replied dryly: “I am a child, and I cannot walk as fast as an adult!” Seldom will our customers tell us this.
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our
I've often heard managers say - "My door is always open, come and talk to me anytime."You have to accept the fact that your team won't always do that. They might not want to bother you or they may feel that they should know the answers to their questions and they'll look stupid if they ask. And how many times have they approached you and you've been on the phone or "too busy?" It's your job to get out and
One woman illustrated this with her child. The woman was walking very fast and kept hurrying her six year old son, telling him to walk faster. As her irritation grew, the child asked her: “What do you think I am?” and she thought, “now he’s playing one of his silly games again“, so she replied: “You’re a banana!”, trying to guess, but not listening. And the child replied dryly: “I am a child, and I cannot walk as fast as an adult!” Seldom will our customers tell us this.
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our
For the first time since the Industrial Revolution there are four different generations with four different approaches to the world of work. These differences can be of value to the organization OR it can create great conflict within the workforce. The first step in utilizing these differences and minimizing conflicts is to understand the differences. Following is a brief recap of each generation:
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our
Fear will jetison you into fight or flight mode. Resistance will try to figure things out. Why? Because fear is a vibration of powerlessness and resistance is a vibration of opposition.On an energetic level, powerlessness feels quite different from opposition. Test it out. Think this thought: fear. How did your body respond to the thought of fear? Did you notice your eyes dilating? Did you experience rapid
Listening with the intent to understand gets inside another person’s frame of reference. You look out through it to the world - with their eyeglasses on - or in their shoes. Empathy is not sympathy, which is a form of judgement. Emphatic listening involves much more than registering, reflecting, or even understanding the words that are said..
Communications experts estimate that only 10 percent of our communication is represented by the words we say. Another 30 percent is represented by our sounds, and 60 percent by our body language. In emphatic listening you listen with your ears, but also and most importantly you also listen with your heart.
When communicating with your customers, you must also love your customers; truly care for their success. If you want to make money by selling a service or product to your customers, you will do this if you are making money for others and helping others to make money. Helping others to make money and helping others to fulfill their desires is a sure way to ensure you’ll easily fulfill your own dreams.
It is far easier to listen to what someone wants, if we love them. It is far easier to want to fulfill their desires if we care for them. Listen with your heart, and make money in the process. You won’t have to tell your own story. Very soon, everyone will be asking to hear your story. They will want to know how you succeeded, and you can tell them: “I did it by listening, and loving and understanding”. What’s love got to do with it? I’d say “everything.”
Angela Wickenberg
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