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    Motivational Needs: Classifying Them
    While there exist several useful definitions of motivation, for our purposes we will define it as an individual’s desire to do something based upon a need. When a person is confronted with a need (either perceived or actual), he or she usually is motivated to perform specific actions for some sort of gratification. Once a particular need has been satisfied, the motivation to continue the actions diminishes and remains at “zero level” until the need arises again. In order to fully apprecia
    ent you put that into real practice yo
    Reflections in the Glass Ceiling
    The recent news about one of America's most powerful woman ceo's being removed from office has raised the discussion about gender bias, again. It disappoints me that in 2005, I still hear women clients talking about "the old boys' network". They say "glass ceilings" are holding them back in terms of advancement, pay equity, recognition and career satisfaction. While I have no doubt their assessments are valid; it's important that we don't generalize too much. There are other reasons as
    Because no longer is the Marketing message, "We want your money". To day the Marketing message has to be "We want your opinions".

    Because the moment you put that into real practice you

    Providing Value to the Market
    Your business will achieve success to the direct proportion that you deliver value according to the marketplace. As an entrepreneur and founder of The Flourishing Business and The Flourishing Methodology, I have found that the essence of any business is to create value for others. Paramount to everything your business does, it must create unique value for your customers and clients. Many entrepreneurs become so focused on their company that they forget to look at the value their busine
    sage, "We want your money". To day the Marketing message has to be "We want your opinions".

    Because the moment you put that into real practice yo

    How to Start Meetings on Time
    1) Make it part of the agenda.Put the arrival time on the agenda. For example, for a meeting scheduled to start at 9:00 AM, you could put "8:50 AM - - - Arrive at the Meeting" at the top of the agenda.An arrival time is useful because it allows everyone time to socialize, obtain coffee, or organize materials before the meeting. It also ensures everyone is present at the scheduled starting time.2) Offer a treat.Provide coffee, juice, or a vegetable platter befor
    e Marketing message has to be "We want your opinions".

    Because the moment you put that into real practice yo

    References Are Like Fine Wine - They Should Age Well!
    I’ve been active in consulting, offering seminars and speeches, and customized training programs for more than 20 years.During that time, I’ve done hundreds of seminars and speeches, public and onsite, and I’ve trained thousands of people, many of whom have given me written evaluations and letters praising their experiences.Tonight, in gathering some quotes to use in a seminar brochure, I had to wrestle with a few important questions:(1) How old is too-old, if you hav
    your opinions".

    Because the moment you put that into real practice yo

    Is Good Customer Service Going to the Dogs?
    I had an experience the other day that has made me think about how too many customer service experiences unfold in the business world today, and about the difference that really good service can make.I have two dogs. Earlier this week, it was time for them to get their summer haircuts so that they will be able to comfortably cope with the Houston heat.The newest addition to the house is Jason, a miniature schnauzer who had been the prized pet of an old lady who had to give h
    ent you put that into real practice you can have everything you've always wanted, sales, customer relationships and also Brand loyalty.

    And the next time you hear those words "Let's res

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