Tags |
|
|
Links |
|
|
Casual Articles - How Well Do We Know Our Consumers
Listening is the #1 communication skill for leadership, selling, customer service, and even romance! The problem is, most of us don’t listen very well. We’re not trained to listen and we don’t even realize that listening is a skil
Because as we know unless we ask them the right
I don't wear eye glasses, at least not yet. Even though I don't wear them, I still understand how glasses affect your sight. I will occasionally put some on, just to see how strange it looks through them. In my case, what I see is
And we do research them geographically - to know where they are, and demographically - to know how many are male vs female and what is their predominant age group, and what is the life-style they have - all of this to get a clear image in our mind as to who are they, identify them in every possible detail.
And then we come to their media habits and we do ask them on how much and what TV station and programs they are most interested in, what newspapers and magazines they read and which radio stations they listen to when going to work in the morning. And we come to the internet and the question is – what do we ask them about it. Do we just ask them if they use it or not and if only for emails or also to surf. Do you stop there?
Because as we know unless we ask them the right
Postage machines were introduced in the United States in 1912. Since then, they have come a long way. These machines have evolved from mere mechanical devices to Internet-based postage dispensing services. Postage machines usually
And we do research them geographically - to know where they are, and demographically - to know how many are male vs female and what is their predominant age group, and what is the life-style they have - all of this to get a clear image in our mind as to who are they, identify them in every possible detail.
And then we come to their media habits and we do ask them on how much and what TV station and programs they are most interested in, what newspapers and magazines they read and which radio stations they listen to when going to work in the morning. And we come to the internet and the question is – what do we ask them about it. Do we just ask them if they use it or not and if only for emails or also to surf. Do you stop there?
Because as we know unless we ask them the right
If there is one area of call centre activity which has been hit harder than other sectors of the call centre industry then it must be B2C telemarketing. In 2004, CM-Insight’s Mike Havard predicted the death of the cold call withi
And then we come to their media habits and we do ask them on how much and what TV station and programs they are most interested in, what newspapers and magazines they read and which radio stations they listen to when going to work in the morning. And we come to the internet and the question is – what do we ask them about it. Do we just ask them if they use it or not and if only for emails or also to surf. Do you stop there?
Because as we know unless we ask them the right
Pharmacy technicians are persons who look after the needs of the patients who bring the prescription or to the prescription sent electronically. Pharmacy technician career is a fairly rewarding one and experienced people earn hand
Because as we know unless we ask them the right
Let’s face it, every business needs leads. I don’t care what your service or product is, if you don’t have a steady, fresh, stream of prospects coming through your marketing funnel, your business will die. Some die faster, and oth
Because as we know unless we ask them the right questions - there is no way for them to give us the right answers - the ones we are really interested in: Do you ask your consumers if they blog and where? Do you ask them if they podcast? Do also ask them what they go online for - for information, to purchase, for entertainment and where - which sites. Because if you are to reach them where they are - you have to know these things. And unless you ask them - they are not going to tell you. So unless you include these questions in your questionnaires you would be missing a big part of the puzzle - they might be spending a lot of time online, but answering you questions they would answer only those which you ask them. And we do not want to misinterpret their media behavior because we did not ask.
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.casualarticles.com/article/25132/casualarticles-How-Well-Do-We-Know-Our-Consumers.html">How Well Do We Know Our Consumers</a>
BB link (for phorums):
[url=http://www.casualarticles.com/article/25132/casualarticles-How-Well-Do-We-Know-Our-Consumers.html]How Well Do We Know Our Consumers[/url]
Related Articles:
Business Coaching Tips - Customer Satisfaction Improvement Plan
Bookmark it:
|