A business plan is an important document that cleaning companies of all sizes should take the time to prepare before signing on that first account. By sitting down to write a business plan you take the time to look at your new business in an objective and critical manner. Once completed, a business plan will give you a path to follow.
Even in the most safety conscious employers' workplaces accidents happen, so a rescue plan is an essential component of working at height and should be managed via a working at height method statement and risk assessment, and be ingrained through training and practice.