1. Your Face
   They are like a big advert on a bus or a hoarding. Whatever you want them to be - they are you, in whatever way they feel at the time. One slip and there goes a lifetimes worth of business (have you ever worked that out over 20 years - try it!)
   
2. Interactors
   They are one side of the two-sided interaction between your business and your customers, clients and suppliers and anyone else you can think of. This interaction is not just a choice, but a reflection of how your are within your business. So their 'interaction' is down to you and you alone.
   
3. Proactive
   Great at the day job, your people can give more. They can think ahead and develop a knack of being pro-active for you. Using them as one big team you suddenly have 10 pairs, a hundred pairs or even a thousand pairs of eyes and ears, noticing and responding to things, on your behalf.
   
4. Choosers
   They choose how to interact with your clients, customers and suppliers. And in that choice; in that very moment, they are able to make successful and long-term relationships - or not. They have the choice.
   
5. Synergistic
   They can contribute to you much more than the bare bones of their 'being there'. If you build the right relationship with your people they will spin and bounce ideas off you like no tomorrow. This is a very rich asset for you to utilise.
   
6. Weight Lifters
   They can take some of your burden away. If you treat them fairly, honestly and trust them, your people are able to take on new roles - and give you time and energy, which will leverage your skills in your business to there most effective.
   
7. Prospectors
   Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
   
8. Sensors
   When in the flow, as your people will be when they work in the great culture you have in your business, they will 'sme
   Discover The Top 3 Reasons Why People Hate Their Jobs
   There are literally hundreds of reasons why people hate their jobs.How many can you think of?Today I interviewed a typical drone in the working collective and asked him a simple question."Bill, why do you hate your job?"He sighed deeply, his shoulders slouched, and with a quivering bottom lip he began to describe his typical day.“The alarm goes off late, or probably doesn’t go off at all. It’s still dark outside, and I don’t want to wake up my wife, so I scramble around and try to
   in whatever way they feel at the time. One slip and there goes a lifetimes worth of business (have you ever worked that out over 20 years - try it!)
   
9. Interactors
   They are one side of the two-sided interaction between your business and your customers, clients and suppliers and anyone else you can think of. This interaction is not just a choice, but a reflection of how your are within your business. So their 'interaction' is down to you and you alone.
   
10. Proactive
    Great at the day job, your people can give more. They can think ahead and develop a knack of being pro-active for you. Using them as one big team you suddenly have 10 pairs, a hundred pairs or even a thousand pairs of eyes and ears, noticing and responding to things, on your behalf.
    
11. Choosers
    They choose how to interact with your clients, customers and suppliers. And in that choice; in that very moment, they are able to make successful and long-term relationships - or not. They have the choice.
    
12. Synergistic
    They can contribute to you much more than the bare bones of their 'being there'. If you build the right relationship with your people they will spin and bounce ideas off you like no tomorrow. This is a very rich asset for you to utilise.
    
13. Weight Lifters
    They can take some of your burden away. If you treat them fairly, honestly and trust them, your people are able to take on new roles - and give you time and energy, which will leverage your skills in your business to there most effective.
    
14. Prospectors
    Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
    
15. Sensors
    When in the flow, as your people will be when they work in the great culture you have in your business, they will 'sm
    Steps Involved In Making Your Business Competitive
    These are the fundamental steps that lead a business to a path of progress and competitiveness enhancing efficiency and effectiveness of the business. There are 7 steps that are discussed below:1. Finding the Gaps It includes the skills and knowledge your company possesses and is a major determinant of your success. In this step you need to identify your strengths, areas needing further study and areas of concern that could seriously affect your ability to stay competitive. Once you are through with this s
    
    Great at the day job, your people can give more. They can think ahead and develop a knack of being pro-active for you. Using them as one big team you suddenly have 10 pairs, a hundred pairs or even a thousand pairs of eyes and ears, noticing and responding to things, on your behalf.
    
16. Choosers
    They choose how to interact with your clients, customers and suppliers. And in that choice; in that very moment, they are able to make successful and long-term relationships - or not. They have the choice.
    
17. Synergistic
    They can contribute to you much more than the bare bones of their 'being there'. If you build the right relationship with your people they will spin and bounce ideas off you like no tomorrow. This is a very rich asset for you to utilise.
    
18. Weight Lifters
    They can take some of your burden away. If you treat them fairly, honestly and trust them, your people are able to take on new roles - and give you time and energy, which will leverage your skills in your business to there most effective.
    
19. Prospectors
    Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
    
20. Sensors
    When in the flow, as your people will be when they work in the great culture you have in your business, they will 'sm
    Lost Opportunity, Are You Guilty?
    I received a postcard from my local Infinity dealer. The card offered a set of cut crystal and a chance to win a new Infinity if I stopped in during their Grand Opening Sale. It appeared that somebody took some time to plan a classy sales event. Like you though, I generally toss this type of solicitation instantly. But for some reason I kept the card and visited the dealership.The morning I visited the dealer, there was not a sales person to be found. Was I surprised; my expectation was to be met with open a
    not. They have the choice.
    
21. Synergistic
    They can contribute to you much more than the bare bones of their 'being there'. If you build the right relationship with your people they will spin and bounce ideas off you like no tomorrow. This is a very rich asset for you to utilise.
    
22. Weight Lifters
    They can take some of your burden away. If you treat them fairly, honestly and trust them, your people are able to take on new roles - and give you time and energy, which will leverage your skills in your business to there most effective.
    
23. Prospectors
    Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
    
24. Sensors
    When in the flow, as your people will be when they work in the great culture you have in your business, they will 'sm
    Would You Like A Little Promotion With Your Coffee?
    In any office, anywhere in the world, there will be coffee. Where there is coffee, there are mugs. Mugs come in many different styles, shapes, and colors. Why not provide a mug of your own. A promotional mug with your business name on it, will publicize your business, and provide a practical item for the millions of coffee drinkers out there. There is a reason why all the promotional items available are all things that people need and that have a practical use. It is because it works.Coffee drinkers drink co
    will leverage your skills in your business to there most effective.
    
25. Prospectors
    Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
    
26. Sensors
    When in the flow, as your people will be when they work in the great culture you have in your business, they will 'smell out' business. They will create freqently returning customers and sell each one of them more. In that enabled relationship they are a money-making machine.
    
27. Recruiters
    They will wear your business or organisation on their sleeve - so if you need great employees to show up for you, working on your existing people is a first, vital step. They will recruit for you!
    
28. Your Life
    Great employees make a great team. A great team make you enjoy that 40% of your life you spend at work. If you treat them well (see below), you will reap rewards far beyond the financial value of what the cashflow is - or the profit outturn. You will lead a happy and fun life at work, full of laughter and joy - what more could you want? By the way - your business will do very well too!
    

So what do you need to do. In my experience, not much. Do these things and you will have a brilliant teams about you.

• Say 'Thank You' often
  
  
• Be very clear in your expectations
  
  
• Be interested in your people fully
  
  
• Be honest and trustworthy
  
  
• Deliver your promises (or don't make them)
  
  
• Be consistent and very fair
  
  
• Keep your people informed
  
  
• Model the way you want your people to be
  
  
• Be a part of the team - join in
  
  
• Fight for their cause
  
  

Working with people can be such fun and so rewarding. It ain't hard either - but you can do it if you focus, one changed behaviour at a time. Step by pleasurable step!