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Casual Articles - Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
Hiring good employees is not only important to business, it’s essential. Employees are the heart and soul of a business; they are the mechanism that makes a business run; they are the breath of life that enables a business to be something more than an idea. A business cannot run unless someone (employees, in this case) is doing the work. Any intelligent business owner should want good employees.EMPLOYERS NOT THE ONLY ONES TO FEEL THE EFFECTBad employees not only affect an employer
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
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© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its e
We all love the idea of being our own boss, setting our own working hours and answering to no-one but ourselves. However, many of us are afraid that we don’t have what it takes to be a success. For most of us the fear of failure stops us from following our dreams but I can show you how to turn your dreams into a reality in just six easy steps.Congratulations! You have just taken the first step on the road to starting your own business. By the time you are finished reading this article yo
This short story, Training is in the Eye of the Beholder, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It conveys the importance and value of corporate training programs to employees, as well as the benefits companies enjoy when they put forth the extra effort and expense and provide high-quality training programs for the workforce.
Anonymous Submission:
Many of my coworkers complain about a lack of employee training programs. They learn new procedures by trial and error, become irritated, and complain. After reorganization periods, many have found themselves with additional duties that they are only vaguely familiar with. After a few cursory sessions with another employee (usually outgoing, and by that I don't mean friendly) they fend for themselves, and they complain.
But there are two sides to the coin. Whenever our company launches a large-scale training project, for example, our recent customer service group sessions, they roll their eyes and moan. Oh no, that will eat up hours of our precious time. Will we be able to go to lunch? Will it infringe on break time?
The time came to enroll in the customer service sessions, and one person from each department was required to attend. Sessions would continue until all employees had completed the training. The sign up sheet went around the office like a hot potato, and ended up with me. Oh well, I was curious.
I was quite surprised. The facilitator was engaging, energetic, and funny without going overboard on perkiness. I spent 20 hours that week with strange people from other departments. Surely there was nothing I needed to learn about customer service - it was after all, my occupation and I'd never received a derogatory comment. My telephone persona was perfect.
Or so I thought. As we moved through the training exercises as a group, I discovered that my listening skills needed work, I didn't pay enough attention to detail, and I was all too willing to hand off a difficult customer to a supervisor rather than try to resolve the situation on my own. I learned to pay attention, to empathize, to really analyze a problem situation and build a plan to fix it.
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
-------------------------------------------------------------
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its en
In most companies, there is money in the budget for executive business gifts for employees that can be given at special events, but it can sometimes be difficult to decide exactly what to give to whom. The executive business gifts available on the internet will give you the choice to purchase many different items for your employees. Making the right choices when it comes to these gifts can truly help you to show your employees that you care.If you have a number of employees, your best ch
This short story, Training is in the Eye of the Beholder, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It conveys the importance and value of corporate training programs to employees, as well as the benefits companies enjoy when they put forth the extra effort and expense and provide high-quality training programs for the workforce.
Anonymous Submission:
Many of my coworkers complain about a lack of employee training programs. They learn new procedures by trial and error, become irritated, and complain. After reorganization periods, many have found themselves with additional duties that they are only vaguely familiar with. After a few cursory sessions with another employee (usually outgoing, and by that I don't mean friendly) they fend for themselves, and they complain.
But there are two sides to the coin. Whenever our company launches a large-scale training project, for example, our recent customer service group sessions, they roll their eyes and moan. Oh no, that will eat up hours of our precious time. Will we be able to go to lunch? Will it infringe on break time?
The time came to enroll in the customer service sessions, and one person from each department was required to attend. Sessions would continue until all employees had completed the training. The sign up sheet went around the office like a hot potato, and ended up with me. Oh well, I was curious.
I was quite surprised. The facilitator was engaging, energetic, and funny without going overboard on perkiness. I spent 20 hours that week with strange people from other departments. Surely there was nothing I needed to learn about customer service - it was after all, my occupation and I'd never received a derogatory comment. My telephone persona was perfect.
Or so I thought. As we moved through the training exercises as a group, I discovered that my listening skills needed work, I didn't pay enough attention to detail, and I was all too willing to hand off a difficult customer to a supervisor rather than try to resolve the situation on my own. I learned to pay attention, to empathize, to really analyze a problem situation and build a plan to fix it.
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
-------------------------------------------------------------
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its e
Whether or not to include your hobbies in your resume is a question that is open to debate.While your hobbies are usually something best left out of your resume, mentioning a particular hobby during the interview process can sometimes help your cause during the interview process. Here’s why: 1. Sometimes a hobby can help to distinguish you from other job searchers, and for a good reason. Hiring managers often look for something unique about each candidate since it ca
But there are two sides to the coin. Whenever our company launches a large-scale training project, for example, our recent customer service group sessions, they roll their eyes and moan. Oh no, that will eat up hours of our precious time. Will we be able to go to lunch? Will it infringe on break time?
The time came to enroll in the customer service sessions, and one person from each department was required to attend. Sessions would continue until all employees had completed the training. The sign up sheet went around the office like a hot potato, and ended up with me. Oh well, I was curious.
I was quite surprised. The facilitator was engaging, energetic, and funny without going overboard on perkiness. I spent 20 hours that week with strange people from other departments. Surely there was nothing I needed to learn about customer service - it was after all, my occupation and I'd never received a derogatory comment. My telephone persona was perfect.
Or so I thought. As we moved through the training exercises as a group, I discovered that my listening skills needed work, I didn't pay enough attention to detail, and I was all too willing to hand off a difficult customer to a supervisor rather than try to resolve the situation on my own. I learned to pay attention, to empathize, to really analyze a problem situation and build a plan to fix it.
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
-------------------------------------------------------------
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its e
What makes a great manager or leader in a High Tech company? Is it great technical knowledge or skill? Or is it the ability to be affable and convince people to do what you want by the strength of likeability and personal relationships? Getting people to perform by fear of and grudging respect that comes from being in a position of power? People might answer this question in almost as many ways as there are people to ask.I’ve had many influences in my career that have shaped my attitude
I was quite surprised. The facilitator was engaging, energetic, and funny without going overboard on perkiness. I spent 20 hours that week with strange people from other departments. Surely there was nothing I needed to learn about customer service - it was after all, my occupation and I'd never received a derogatory comment. My telephone persona was perfect.
Or so I thought. As we moved through the training exercises as a group, I discovered that my listening skills needed work, I didn't pay enough attention to detail, and I was all too willing to hand off a difficult customer to a supervisor rather than try to resolve the situation on my own. I learned to pay attention, to empathize, to really analyze a problem situation and build a plan to fix it.
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
-------------------------------------------------------------
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its e
Complex projects require sophisticated software and scheduling tools, however simpler and more straightforward projects involving only a few people over a relatively short period of time require a much simpler approach.Usually, a simple project will have a few steps which are dependent on other steps taking place first, and will be relatively straightforward to coordinate. An example might be creating and implementing a marketing plan for a one person business, painting a single room, b
A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally.
My advice to employees: don't refuse training programs - even when you think you're an expert. You'll gain knowledge that remains with you forever.
To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll be grateful later on, and your entire company will benefit.
-------------------------------------------------------------
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its entirety, includes
the author bio information, and all links remain active.
-------------------------------------------------------------
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