Casual Articles
#1 in Business Subscribe Email Print

You are here: Home > Business > Management > How to Create an Operations Manual

Tags

  • business
  • overview
  • informationemployee shift
  • specific business
  • coveragewebsite procedurescustomer

  • Links

  • Adventures in Peru - Registering a Car Bought in Tacna
  • Submitting Articles Increases Your Page Rank
  • What You Must Absolutely Avoid To Write Copy That Sells
  • Casual Articles - How to Create an Operations Manual

    Entrepreneurs – You Want Your Customers To Remember You, Don't You?
    You’ve worked hard to get your business up and running and you are starting to get a good customer base – so how do you make sure that they do not forget you?Naming: First things first, pick a great name for both your business and your product range – remembe
    cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for fe

    Freelance Copywriters: 'You Cannot Be Serious!'
    Capturing them with ControversyI’m not saying that you should be controversial for the sake of it. In fact, controversy may be the last thing that you want. But let’s face it, controversy sells!John McEnroe, Kate Moss, Dan Brown, The Rolling Stones, G
    An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be wasted on mishandled procedures and employee training time.

    Every operations manual is different so yours should be tailored to your specific business needs. You may want to create separate manuals for each department or job description in your company. Your operations manual should grow and change with your business so make sure to update the contents often. Store the manual in a sturdy binder with dividers to keep it organized, making it easy to update the contents and replace pages when processes change.

    The following is a suggested list of topics to address in your manual:

    •Company Overview & History

    •Mission Statement

    •Opening Procedures

    •Closing Procedures

    •Cash Handling

    •Daily Tasks

    •Alarm System Operations

    •Safe Opening and Closing Procedures

    •Contact Numbers for Emergencies or Information

    •Employee Shift Coverage

    •Website Procedures

    •Customer Service Procedures

    •Sales Procedures

    •Sales Quotas

    •Commission Payments

    •Order Processing

    •Credit Card Processing

    •Refunds and Returns

    •Gift Certificates

    •Special Orders

    •Shipping & Receiving

    •Equipment Handling

    •Equipment Maintenance (replacing printer cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for fee

    Good Employer Bad Employer
    In general, you are looking for a job. You go to school, work hard, and get professional qualifications. All these efforts are spent to make you ‘Employable’ only. You look for a company with good brand, salary, parks etc. Normally you start with good salary and goo
    hould be tailored to your specific business needs. You may want to create separate manuals for each department or job description in your company. Your operations manual should grow and change with your business so make sure to update the contents often. Store the manual in a sturdy binder with dividers to keep it organized, making it easy to update the contents and replace pages when processes change.

    The following is a suggested list of topics to address in your manual:

    •Company Overview & History

    •Mission Statement

    •Opening Procedures

    •Closing Procedures

    •Cash Handling

    •Daily Tasks

    •Alarm System Operations

    •Safe Opening and Closing Procedures

    •Contact Numbers for Emergencies or Information

    •Employee Shift Coverage

    •Website Procedures

    •Customer Service Procedures

    •Sales Procedures

    •Sales Quotas

    •Commission Payments

    •Order Processing

    •Credit Card Processing

    •Refunds and Returns

    •Gift Certificates

    •Special Orders

    •Shipping & Receiving

    •Equipment Handling

    •Equipment Maintenance (replacing printer cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for fe

    Why Customer Service is Even More Important These Days?
    Everyone knows that customer service is important. However, most are clueless about how customer service can have a direct impact in their lives. If everyone knows customer service is important, why do most of us only pay lip service to it or adopt a lukewarm attitude towar
    en processes change.

    The following is a suggested list of topics to address in your manual:

    •Company Overview & History

    •Mission Statement

    •Opening Procedures

    •Closing Procedures

    •Cash Handling

    •Daily Tasks

    •Alarm System Operations

    •Safe Opening and Closing Procedures

    •Contact Numbers for Emergencies or Information

    •Employee Shift Coverage

    •Website Procedures

    •Customer Service Procedures

    •Sales Procedures

    •Sales Quotas

    •Commission Payments

    •Order Processing

    •Credit Card Processing

    •Refunds and Returns

    •Gift Certificates

    •Special Orders

    •Shipping & Receiving

    •Equipment Handling

    •Equipment Maintenance (replacing printer cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for fe

    Proper Postcard Design Tips
    There are things that needed a good deal of attention on intricate details, postcard designs are also one of the forms of attention-grabbing material that needs good planning. There is a limitation on postcards; mainly its size. The use of correct content and illustration m
    Employee Shift Coverage

    •Website Procedures

    •Customer Service Procedures

    •Sales Procedures

    •Sales Quotas

    •Commission Payments

    •Order Processing

    •Credit Card Processing

    •Refunds and Returns

    •Gift Certificates

    •Special Orders

    •Shipping & Receiving

    •Equipment Handling

    •Equipment Maintenance (replacing printer cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for fe

    Using Technology In Estimating Construction Costs For More Accuracy
    A construction cost estimator knows that there are a lot of expenses that need to be tracked when estimating a job. Many people who have been in the industry for a long time have always relied on pen, paper and a calculator to estimate a job. They feel that their experience
    cartridges, receipt tape, etc.)

    •Security Procedures

    •Emergency Procedures

    •Product Pricing and Discounts

    •Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates

    Don’t forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for feedback on the contents. Ask if they have questions about the topics covered and if the instructions are clear and easy to understand. Remember that this is a valuable business tool for you and your staff so keeping it current should be an important priority for your business.

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.casualarticles.com/article/24342/casualarticles-How-to-Create-an-Operations-Manual.html">How to Create an Operations Manual</a>

    BB link (for phorums):
    [url=http://www.casualarticles.com/article/24342/casualarticles-How-to-Create-an-Operations-Manual.html]How to Create an Operations Manual[/url]

    Related Articles:

    Your Interview Environment: More Than Just the Interview

    Appliance Repair Careers

    Empowerment of Women

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com