The Desire For Money, Do You Have Business Sense?For those of us who grew up with parents who worked for businesses rather than owned them, the world of business can be quite a mystery. Even more so if we've dared to try to start one of our own. There is the factor of what type of business to start - a product or service business. There are the issues of doing a good market analysis, licensing the business, understanding the codes of law governing businesses, and determining just what type of business structure to choose - especially if the business will have employees. For example, should we start a sole proprietorship or a corporate busine
hing about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real
How Valuable Are Your Ethics or What is Your Price to Compromise Your Ethics?Everyone in business will eventually face a real crisis of conscience at some point or points in his or her career. Before you face that critical choice, I believe most people would say it is easy to think that they will act ethically, no matter what the personal cost. However, what will you really do when you are faced with the personal cost of losing the job you love (or desperately need) and placing your family’s welfare and your own self worth in jeopardy?How confident are you that you will act ethically? How valuable are your ethics to you? Does your salary buy blind loyalty?
Managers often ask, usually with exasperation, “How can I keep my employees motivated? I pay them decently. What else is there?”
Offering competitive salaries is certainly important. But a paycheck is what helps people get to sleep at night, not what gets them going in the morning.
What keeps them committed to come in on the weekend or stay late or go that extra mile is more than money – it’s the day-to-day ‘stuff’ like respect, fairness, recognition and feeling in control of their small piece of the world. Here are 10 powerful ways to gain employee’s cooperation and commitment to the team, department or organization.
Don’t play favorites.
People make judgments about what they see in the workplace. Are promotions fair? Is low performance dealt with quickly? Is their equal treatment for the top floor as well as the shop floor? If the answer is no in their eyes (regardless of the ‘truth’ of the matter – it’s their perspective) then this perceived unfairness will stand in the way of their giving of themselves fully to the job or project.
Share the limelight.
When credit and compliments come your way, spread them around to all who helped. And if you think you're solely responsible for that honored achievement, think again.
Don’t kill the messenger.
When things go wrong, resist the urge to throw a temper tantrum, point fingers or assign blame. In most cases, it’s the system – the processes, procedures and policies- that usually fails, not the people. Most times, people are just carrying out their job the way it was set up to be done. So fix the system, not blame the people.
Meet them on their turf.
While you may be more comfortable meeting with staff in your office, it's more valuable to meet occasionally where they are located. Leadership is not about your comfort, but that of your people. The symbolic value of seeing you mingling with the troops improves trust. General Patton used this effectively and won many a battle by the loyalty his troops had for him.
Break bread together.
Have an informal breakfast or lunch once a month with a group of workers to find out what’s on their mind. Or grab something at the cafeteria, plop yourself down at a table and say: "So, how are things going in your area?" While you may hear some groaning, you will also hear about frustrations that are hindering performance. Listen, acknowledge and then do something about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real
Catch Your Staff Doing Something RightA long time ago, I learned something about being a manager that has proven to be one of the most valuable lessons I’ve ever heard.You can’t manage people from inside your office. You have to be out and about, talking to your staff and co-workers, and seeing and hearing what’s going on out there. It’s called “Management By Walking Around”, or MBWA.Technology has been a huge asset to the workplace, but it’s also made us a little lazy and disconnected. How many times do you e-mail someone in the next office, or down the hall, instead of getting up and walking over there? Or you fax
partment or organization.
Don’t play favorites.
People make judgments about what they see in the workplace. Are promotions fair? Is low performance dealt with quickly? Is their equal treatment for the top floor as well as the shop floor? If the answer is no in their eyes (regardless of the ‘truth’ of the matter – it’s their perspective) then this perceived unfairness will stand in the way of their giving of themselves fully to the job or project.
Share the limelight.
When credit and compliments come your way, spread them around to all who helped. And if you think you're solely responsible for that honored achievement, think again.
Don’t kill the messenger.
When things go wrong, resist the urge to throw a temper tantrum, point fingers or assign blame. In most cases, it’s the system – the processes, procedures and policies- that usually fails, not the people. Most times, people are just carrying out their job the way it was set up to be done. So fix the system, not blame the people.
Meet them on their turf.
While you may be more comfortable meeting with staff in your office, it's more valuable to meet occasionally where they are located. Leadership is not about your comfort, but that of your people. The symbolic value of seeing you mingling with the troops improves trust. General Patton used this effectively and won many a battle by the loyalty his troops had for him.
Break bread together.
Have an informal breakfast or lunch once a month with a group of workers to find out what’s on their mind. Or grab something at the cafeteria, plop yourself down at a table and say: "So, how are things going in your area?" While you may hear some groaning, you will also hear about frustrations that are hindering performance. Listen, acknowledge and then do something about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real
Custom Bar Code LabelsAn establishment that does not have its own bar coding equipment, but still wishes to have its own design for a bar code, can think of customizing bar code labels. Many companies specialize in designing custom bar code labels that depend on the requirements of their clients. They can produce bar codes in any number, big or small.Manufacturers of custom bar codes use bar code software to design unique labels based on specifications from the ordering company. The ordering company decides the size of the bar code label. The bar code manufacturer can give some color options that will be fin
sponsible for that honored achievement, think again.
Don’t kill the messenger.
When things go wrong, resist the urge to throw a temper tantrum, point fingers or assign blame. In most cases, it’s the system – the processes, procedures and policies- that usually fails, not the people. Most times, people are just carrying out their job the way it was set up to be done. So fix the system, not blame the people.
Meet them on their turf.
While you may be more comfortable meeting with staff in your office, it's more valuable to meet occasionally where they are located. Leadership is not about your comfort, but that of your people. The symbolic value of seeing you mingling with the troops improves trust. General Patton used this effectively and won many a battle by the loyalty his troops had for him.
Break bread together.
Have an informal breakfast or lunch once a month with a group of workers to find out what’s on their mind. Or grab something at the cafeteria, plop yourself down at a table and say: "So, how are things going in your area?" While you may hear some groaning, you will also hear about frustrations that are hindering performance. Listen, acknowledge and then do something about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real
Special Events and Corporate Meetings are Becoming EnvironmentalPlanning for the Environment – Changing the Way We do BusinessAt any given moment there are thousands of business meetings and special events going on with millions of guests traveling to and from different locations throughout the world. The event and hospitality industry is perfectly situated to have an extraordinary environmental and ecological impact by planning events with better awareness and by greening up their decision making process. Green planning is a responsible way of doing business that includes energy conservation, minimizing consumption of natu
about your comfort, but that of your people. The symbolic value of seeing you mingling with the troops improves trust. General Patton used this effectively and won many a battle by the loyalty his troops had for him.
Break bread together.
Have an informal breakfast or lunch once a month with a group of workers to find out what’s on their mind. Or grab something at the cafeteria, plop yourself down at a table and say: "So, how are things going in your area?" While you may hear some groaning, you will also hear about frustrations that are hindering performance. Listen, acknowledge and then do something about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real
Should Your New Business Charge Low Prices to Attract More Clients?A few weeks ago, I was going through a bunch of subscriber email questions. One question that kept popping up over and over again went like this:"I'm just getting started in my new business. My friends suggested pricing below market to build my portfolio. What do you recommend?"As usual, my answer would be, "It depends."Some profitable service professionals have fond memories of charging low prices when they still checked off the "new business" box at networking events. For example:An executive coach told me, "I started my business ten years ago with fifty-dollar re
hing about these glitches. Acting on problems goes a long way.
Follow-through.
Effective managers remember the promises they make, take the appropriate course of action, and let their staff know what’s been done. If you tell Mary that you are going to check on something for her, do it. And if you don’t intend to do something, never say you will. Your credibility will go down each time people’s expectations are unmet.
Encourage a verbal suggestion box.
Ask everyone to come to the next meeting with two questions or two improvement ideas. This opens up two-way communication real quickly. Listen intently, clarify and then follow-up each question or idea. If you maximize employee input, you will get a more productive and committed workforce.
Communicate the good, the bad, and even the so, so.
When you’re on an airplane and it encounters turbulence or the flight is delayed, you want to know what’s going on. Not knowing makes you nervous. Employees also want to know what’s going – what’s causing the bumpy ride. If people don’t understand, anxiety mounts, trust declines, rumors fly and motivation is shot to heck. The next thing you see is morale plummeting and work not getting done.
Catch people doing something right.
Sincere appreciation is powerful stuff - it's feedback, recognition, and respect all wrapped in one. If the little things are done right, then big results will follow. There are ways to say thanks, great job or way to go without breaking the bank.
Use two powerful words- Thank You.
You would be surprised how many people feel that are not appreciated because they rarely hear a ‘thank you’ from customers, co-workers, or their manager. Saying thanks has become a lost art in the frenetic world of ‘24/7.’ It's a morale booster that costs nothing but goes a long way in helping people put forth more effort.
Clearly managers today play a critical role in not only motivating but retaining valuable employees. If someone is riding in a canoe, but feels being taken for granted, he can’t be counted on to paddle with all heart. However, if workers feel good about themselves, the work they do, and who they work for, it is much easier to gain their cooperation and commitment
Co-branding is a great way to boost brand recognition. Especially true for newer companies, riding on the existing market share of the bigger brands gives your brand a better fighting chance. The alliance between two brands can also offer clients better value. Long established brand items are often of better quality than generic ones. As such, clients get more out of a co-branded promotional item than they would with one that isn't. As an off-shoot of this, the credibility of the established brand is transferred onto yours.
The most important letters in direct mail fundraising never ask for a donation. Thank-you letters increase donor loyalty, strengthen relationships and increase your chances of receiving more gifts in the future, including major gifts and legacy gifts.
It is critically important that a small or emerging business establish a formal, written discipline policy and administer it in a fair and equitable fashion. The policy must be universally communicated and made available to any employee on demand.