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    The 5 Most Common Mistakes with Employee Benefits
    Progressive companies are increasingly relying upon employee benefits to attract and retain top talent according to a new MetLife study. 55% of employers rank ‘employee retention' as their No. 1 benefits objective. Unfortunately, the same study showed that only 33% of workers feel strongly that their company effectively educates them on their benefits options. This reveals just one of the many proble
    is a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone compa

    Customer Support: What Does Yours Say?
    Whether you are talking about customer support software or you are talking about those employees that answer the phones, what does your customer support say about you? It should portray to the customer that you are dedicated to them and that you will do whatever it may take to make their experience the best it can be.What should customer support be, then? Here are some things to consider about
    Does your company need to retain the services of a competent computer consulting firm, but you have no idea how to really evaluate “competence”? In the first part of this two-part series on Computer Consulting 101 hiring tips, we looked at why small businesses find it so difficult to hire good computer consulting companies, as well as four basic questions that you must be addressed when searching for a new computer consulting vendor. Now in this second and final installment of this two part series on Computer Consulting 101 hiring tips, we’ll look at how you can evaluate the true, often-confusing expenses of using a computer consulting company, as well as how to more thoroughly review the computer consulting company’s professional credentials and experience.

    Reseller, “Pure” Computer Consulting Company, or Hybrid Technology Provider

    Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone compan

    7 Foolish Phrases Owners Say to Wreck Their Business - and What I Think When I Hear Them
    We’ve got the best service How do you know that? Can you prove it? Would you mind if asked your customers instead of taking your word for it? Do you think you might have a biased opinion? Superlatives like this just don’t work in marketing. They’re overused and just don’t carry any weight. Now you might have the best service out there, you can prove it to customers by offering a gua
    at why small businesses find it so difficult to hire good computer consulting companies, as well as four basic questions that you must be addressed when searching for a new computer consulting vendor. Now in this second and final installment of this two part series on Computer Consulting 101 hiring tips, we’ll look at how you can evaluate the true, often-confusing expenses of using a computer consulting company, as well as how to more thoroughly review the computer consulting company’s professional credentials and experience.

    Reseller, “Pure” Computer Consulting Company, or Hybrid Technology Provider

    Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone compa

    Making Your Business Card Stand Out
    Designing a business card is no easy task. You want to make sure that your business card looks unique and well planned. Your business card should stand out and not stick out like a sore thumb. It should make an impression and stand out from the rest. Do not compromise simplicity and style for uniqueness though. It will be in the company of other similar business cards when you hand them out to clients s
    lment of this two part series on Computer Consulting 101 hiring tips, we’ll look at how you can evaluate the true, often-confusing expenses of using a computer consulting company, as well as how to more thoroughly review the computer consulting company’s professional credentials and experience.

    Reseller, “Pure” Computer Consulting Company, or Hybrid Technology Provider

    Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone compa

    Starting A Small Restaurant And Making It Big
    We talk about it at smbresource all the time. And you've probably heard it before. To make your restaurant big and successful you have to work on it, not in it. But what does that really mean?Growing a restaurant isn't all about marketing. It's just one of many components. When you start a restaurant, or any small business you become the CEO. This is an important consideration. The CEO of Ford
    sulting company’s professional credentials and experience.

    Reseller, “Pure” Computer Consulting Company, or Hybrid Technology Provider

    Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone compa

    How to Grow Your Business by Leveraging the Human Dimension in Your Company - Part Two
    While the first part of the story was setting straight the fundamentals of the Human Dimension, the second part is dedicated to translate this into practical action.Let’s have look at the Human Dimension in your company and what you can do to find the hidden diamonds and use them. It is a down to earth approach with concrete steps to follow coming from the realm of Personal Growth:If you a
    is a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?

    Are there any other vendors, such as ISPs or telephone companies, that your firm acts as an agent or affiliate for? In other words, do you accept commissions or referral fees for steering business toward certain vendors?

    Costs, Hidden Charges, and Billing Procedures

    What are your payment terms, rates and hourly billing minimums? What is billable and what is not billable?

    Do you charge for your travel time? Telephone support? E-mail/online support? Remote support?

    Are there any hourly rate billing premiums for after-hours or emergency service? What constitutes “after hours” or an “emergency”?

    Do you offer support contracts? What are the cost and benefits?

    Client Reference Accounts, Case Studies, and Testimonials

    Can you tell me about one of your more long-term small business client accounts?

    Can you tell me about one of your more recently signed-on clients? Can you tell me about a small business client who didn't work out and why?

    Can you p

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