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  • Casual Articles - How to Create a Procedures Manual for Your Cleaning Company

    Get Set Up With Online Registration In Less Time Than You Think
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    nformation.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you kn

    Attention Businesses: Why You Should Welcome Competition
    I’ve been an advertising consultant to thousands of businesses over the past 35 years. During that period, I listened to various companies bemoan the fact that another competitor was entering their marketplace. I asked them why that was a problem, and they usually explained how the new guy would probably take away some of their customers. If this appears to be a legitimate complaint, this article is directed at YOU! Let me tell you why and how competition could actually increase your business.I was a Yellow Page consultant for 25 years before I started my own web-based business with my wife. I even wrote an insider’s book about
    While most companies have specific policies and a printed procedure manual written up for employees to follow, your cleaning business may have started on a part-time basis with you doing everything. Most likely, nothing was put in writing. With many different tasks pulling you in a thousand directions, putting your procedures down into writing has most likely not made it to the top of your "to do" list. But what happens when you want to go on a vacation? Or if you become sick or injured? Having a written policy and procedures manual for your cleaning business means your business can keep running if you do become sick or injured or if you decide to take some much needed time off.

    So how do you go about writing down the procedures you do to keep your business running? Start off by realizing this is an important task to take on. Following are a few tips to help you create a procedures manual for your cleaning business:

    1. Don't try to sit down and write out your manual in one sitting. You will get discouraged and most likely set the document aside and never get back to it. You do not have to tackle this project all at once. Instead, set aside a block of time every day or once a week to work on your manual.

    2. Set up your manual as a Microsoft Word document and password protect it. Microsoft Word is an easy program to work with and allows you to easily make changes. By password protecting the document it will not be accessible to anyone else. Just make sure you share the password with a spouse or trusted assistant in case something happens to you.

    3. Start by putting basic information into your manual. This is the information that you needed to get your cleaning business up and running and is probably scattered about your office in numerous documents. Some of the information you'll want to document include: your business address, e-mail, phone number, fax number, your attorney's name and address, accountant's name and address, bank account information, Employee Identification Number (EIN), sales tax number and credit card information.

    4. When you are working on specific tasks for your business, whether that be sending out billings, making sales calls, etc., write down your procedures. If there are particular tasks that have to be done regularly, or other tasks you feel are important to the business, make sure you document the procedures, step-by-step. You can even dictate the specific procedures into a tape recorder and have those transcribed.

    5. If you have other people helping you, such as an assistant, bookkeeper, or salesperson, have them document what they do. For instance, if your bookkeeper is responsible for paying sales tax she should write down all relevant information including when to send in the taxes, where it goes, who she or he calls if there are questions. Keep your manual consistent by creating a simple template that you use for all of your procedures. Following is an example for the format of a section:

    1. Date Updated: _________________

    2. Updated by: ___________________

    3. Procedures Required to ____________________________________

    4. List step-by-step procedures

    A filled out page might look something like this:

    Date Updated: 9/15/06

    Updated by: John Jones

    Procedures Required to CheckVoicemail.

    - Call 555-5555

    - Press the # key to stop the message

    - Enter code: 9156

    - Listen to messages

    - Press 3 to delete message, press 7 to save message

    Listed below are additional items that you will probably want to include in your cleaning business' procedures manual. This is just a general list. One of your first steps in putting together your own manual will be to decide what information you need to include.

    - Important contact information.

    - Customer contact information and contract information.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you kn

    Goals or Wishes?
    Goal setting has to be one of the most common phrases when setting out to gain more business. We all dislike the planning process that happens in large corporations. It seems that the goals are set and nothing really happens to fulfill them. The goals we need to set are goals for obtaining a number of business contacts that can lead to a business relationship. Goals for the number of contacts you need to make in order to gain one business relationship may vary from industry to industry. When working with professional sales staff, I find that some firms have a six to one ratio before a sale is made. In other cases it may be one hundred to one (whic
    rite out your manual in one sitting. You will get discouraged and most likely set the document aside and never get back to it. You do not have to tackle this project all at once. Instead, set aside a block of time every day or once a week to work on your manual.

    2. Set up your manual as a Microsoft Word document and password protect it. Microsoft Word is an easy program to work with and allows you to easily make changes. By password protecting the document it will not be accessible to anyone else. Just make sure you share the password with a spouse or trusted assistant in case something happens to you.

    3. Start by putting basic information into your manual. This is the information that you needed to get your cleaning business up and running and is probably scattered about your office in numerous documents. Some of the information you'll want to document include: your business address, e-mail, phone number, fax number, your attorney's name and address, accountant's name and address, bank account information, Employee Identification Number (EIN), sales tax number and credit card information.

    4. When you are working on specific tasks for your business, whether that be sending out billings, making sales calls, etc., write down your procedures. If there are particular tasks that have to be done regularly, or other tasks you feel are important to the business, make sure you document the procedures, step-by-step. You can even dictate the specific procedures into a tape recorder and have those transcribed.

    5. If you have other people helping you, such as an assistant, bookkeeper, or salesperson, have them document what they do. For instance, if your bookkeeper is responsible for paying sales tax she should write down all relevant information including when to send in the taxes, where it goes, who she or he calls if there are questions. Keep your manual consistent by creating a simple template that you use for all of your procedures. Following is an example for the format of a section:

    1. Date Updated: _________________

    2. Updated by: ___________________

    3. Procedures Required to ____________________________________

    4. List step-by-step procedures

    A filled out page might look something like this:

    Date Updated: 9/15/06

    Updated by: John Jones

    Procedures Required to CheckVoicemail.

    - Call 555-5555

    - Press the # key to stop the message

    - Enter code: 9156

    - Listen to messages

    - Press 3 to delete message, press 7 to save message

    Listed below are additional items that you will probably want to include in your cleaning business' procedures manual. This is just a general list. One of your first steps in putting together your own manual will be to decide what information you need to include.

    - Important contact information.

    - Customer contact information and contract information.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you kn

    Advergaming – Playing to Win
    From automobiles to personal hygiene, advergaming can promote a product and capture the time and attention of potential consumers of any age. While adult consumers have the disposable income to spend, consumers under the age of 18 are big marketing targets for companies and the millions of products and services offered. There's no denying the influence a child has on the spending habits of a parent, and advertisers are aware that pulling in the kids pulls in the parents – and their money.According to a recent brandingvoodoo.com posting, nearly 33 million kids and teens between the ages of 3 and 17 use the internet regularly, and it is proje
    ress, accountant's name and address, bank account information, Employee Identification Number (EIN), sales tax number and credit card information.

    4. When you are working on specific tasks for your business, whether that be sending out billings, making sales calls, etc., write down your procedures. If there are particular tasks that have to be done regularly, or other tasks you feel are important to the business, make sure you document the procedures, step-by-step. You can even dictate the specific procedures into a tape recorder and have those transcribed.

    5. If you have other people helping you, such as an assistant, bookkeeper, or salesperson, have them document what they do. For instance, if your bookkeeper is responsible for paying sales tax she should write down all relevant information including when to send in the taxes, where it goes, who she or he calls if there are questions. Keep your manual consistent by creating a simple template that you use for all of your procedures. Following is an example for the format of a section:

    1. Date Updated: _________________

    2. Updated by: ___________________

    3. Procedures Required to ____________________________________

    4. List step-by-step procedures

    A filled out page might look something like this:

    Date Updated: 9/15/06

    Updated by: John Jones

    Procedures Required to CheckVoicemail.

    - Call 555-5555

    - Press the # key to stop the message

    - Enter code: 9156

    - Listen to messages

    - Press 3 to delete message, press 7 to save message

    Listed below are additional items that you will probably want to include in your cleaning business' procedures manual. This is just a general list. One of your first steps in putting together your own manual will be to decide what information you need to include.

    - Important contact information.

    - Customer contact information and contract information.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you kn

    How to Satisfy Their Needs - Building the Perfect Retail Store Display
    Shopping is an experience for the senses: the colors, the textures, the lighting, but ultimately it is the act of shopping that people enjoy. The enjoyment a person gets from shopping comes from the emotions and release in endorphins that race thought a person’s bloodstream as they purchase that new sweater or flat screen television. It is not the purchase of a box of cereal or dish washing detergent that excites us; it is the purchase of those extra things, things that are by most standards luxuries, that causes us to experience a rush.On top of that desire for that shopping rush, marketers have been successful in creating need. They ha
    hat you use for all of your procedures. Following is an example for the format of a section:

    1. Date Updated: _________________

    2. Updated by: ___________________

    3. Procedures Required to ____________________________________

    4. List step-by-step procedures

    A filled out page might look something like this:

    Date Updated: 9/15/06

    Updated by: John Jones

    Procedures Required to CheckVoicemail.

    - Call 555-5555

    - Press the # key to stop the message

    - Enter code: 9156

    - Listen to messages

    - Press 3 to delete message, press 7 to save message

    Listed below are additional items that you will probably want to include in your cleaning business' procedures manual. This is just a general list. One of your first steps in putting together your own manual will be to decide what information you need to include.

    - Important contact information.

    - Customer contact information and contract information.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you kn

    Medical Billing - Oxygen
    Before we get into the record specifications for billing oxygen claims, we're going to briefly discuss what is involved with oxygen billing and what it covers. In spite of what a lot of people think, it's more than just the oxygen itself. Oxygen billing, as a part of medical billing itself, is one of the most widely billed items.Part of the reason for this is because of the number of smokers we have in the United States, which is where these billing specifications are meant for. Unfortunately, one man's suffering is another's prosperity. The number of smokers in this country who ultimately end up with chronic respiratory disease are the
    nformation.

    - Account numbers and passwords.

    - Vendor lists.

    - Legal information

    - Type of business entity, important account numbers.

    - Computer procedures, software and product ID's, back-up systems.

    - Website designer, website host and registrar for domain names.

    - Bookkeeping procedures.

    - Procedures for paying taxes.

    - Payroll procedures.

    - Employee evaluation procedures.

    - Where to find equipment warranties and service information. Information on your safety program including where to find MSDS sheets.

    The easiest way to begin putting together your manual is to make a list of all the things that you and others do for your cleaning company that need to be documented. If you can delegate some of these items to others then do so! That will make your job all that much easier. Put together a template that works for your cleaning business and then start filling in the blanks. Before you know it, your manual will be completed. Print it off and put it into a three-ring binder so you can use it as a reference. Then if for some reason you cannot work or if you decide to finally take that vacation there will be procedures in place so your cleaning business can run efficiently in your absence.

    Copyright (c) 2006 The Janitorial Store

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