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Casual Articles - Four Questions About Leadership
The decision on whether or not someone will read your brochure is usually decided in the first 5 seconds they look at it. What kind of message are you communicating in that five seconds? Will you make a favorable impression with your prospect? Will you move your prospect closer to the sale?There are really only two key elements that will determine how well your brochure is received by prospects. These two elements will ultimately make the difference in your brochure being a tool that makes you money, or just something else that costs you money.What are those two all-important elements: 1. the Image o
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to
So you finally got the news that you are getting the promotion, and with the realization that now your job is going to be changing, you have this trepidation that you are not really ready for the new job. This feeling of wandering outside of your comfort zone to do something that you have not done before can be quite daunting. Have some faith in yourself and those that haven chosen you for the position. They would not have chosen you if they did not think that you were capable of doing the job better than any of the other applicants.So fortunately you have a few weeks before you are actually expected to fill the
Why Does Leadership Matter?
Parents universally hope that their children develop leadership qualities. They know that leaders are people who are effective in what they do, are respected by others, and typically rewarded for those skills in a variety of ways. It is in these formative years that, through our parents, we first see leadership as desirable and important.
As young people we look up to people around us that motivate and listen to us; people that seem like “real-life” heroes. We consider these people leaders.
As we grow we begin to relate leaders to their jobs – ministers, teachers, police officers. And later Mayors, Presidents, and CEO’s . . .
As adults all of these thoughts and experiences define why we think leaders have desirable traits and play roles we admire (and why we desire these things for our children).
All of these experiences and thoughts help us define why leadership matters – it matters because leaders make a difference and can shape the future. It matters because leaders are valued and valuable. In everyone’s mind leadership, especially when it is good, matters.
What is a Leader?
A leader is a person who sees something that needs to be done, knows that they can help make it happen, and gets started.
A leader sees opportunity and captures it.
A leader sees a future that can be different and better, and helps others see that picture too.
A leader knows they can’t do it alone.
A leader is a coach.
A leader is an encourager.
A leader views change as their ally.
A leader is willing to take risks today for something better tomorrow.
A leader is a learner.
A leader is a communicator.
A leader is a coordinator.
A leader is a listener.
A leader takes a long view – letting their vision keep their daily steps on track.
A leader is passionate.
A leader motivates and inspires.
A leader values results.
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to b
Are you a Master of the Welcome?Hope so.Because the first words out of your mouth frame the entire customer experience.Consider these two facts:1. According to The Wall Street Journal from February 17th, 2006, you have less than five seconds to make a first impression.2. According to a 2007 report on Hotel Executive, your greeting influences the customer’s perception more than any other act of engagement.That’s how powerful your first words are.With that in mind, let’s explore three ways to master the welcome so you can go from GREET to GREAT.Phone Greetingspeople we look up to people around us that motivate and listen to us; people that seem like “real-life” heroes. We consider these people leaders.
As we grow we begin to relate leaders to their jobs – ministers, teachers, police officers. And later Mayors, Presidents, and CEO’s . . .
As adults all of these thoughts and experiences define why we think leaders have desirable traits and play roles we admire (and why we desire these things for our children).
All of these experiences and thoughts help us define why leadership matters – it matters because leaders make a difference and can shape the future. It matters because leaders are valued and valuable. In everyone’s mind leadership, especially when it is good, matters.
What is a Leader?
A leader is a person who sees something that needs to be done, knows that they can help make it happen, and gets started.
A leader sees opportunity and captures it.
A leader sees a future that can be different and better, and helps others see that picture too.
A leader knows they can’t do it alone.
A leader is a coach.
A leader is an encourager.
A leader views change as their ally.
A leader is willing to take risks today for something better tomorrow.
A leader is a learner.
A leader is a communicator.
A leader is a coordinator.
A leader is a listener.
A leader takes a long view – letting their vision keep their daily steps on track.
A leader is passionate.
A leader motivates and inspires.
A leader values results.
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to
The real issue for organisationsIt used to be that the biggest staffing problem organisations had to deal with was high turnover. Today, the real issue is engagement . . . finding a way to get staff to do more than just turn up to work physically. It’s about finding ways to engage them mentally and emotionally. It’s finding a way to take a stale attitude and freshen it up.For some organisations lack of engagement is an ongoing issue, perhaps due to the nature of the work people are employed to do. For others it is more circumstantial, such as staff coping with busy periods, adapting to change or ev
What is a Leader?
A leader is a person who sees something that needs to be done, knows that they can help make it happen, and gets started.
A leader sees opportunity and captures it.
A leader sees a future that can be different and better, and helps others see that picture too.
A leader knows they can’t do it alone.
A leader is a coach.
A leader is an encourager.
A leader views change as their ally.
A leader is willing to take risks today for something better tomorrow.
A leader is a learner.
A leader is a communicator.
A leader is a coordinator.
A leader is a listener.
A leader takes a long view – letting their vision keep their daily steps on track.
A leader is passionate.
A leader motivates and inspires.
A leader values results.
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to
1. It’s all about the customer. Some companies focus too much on expensive CRM programs and elaborate IT departments and not enough on what is at the core of CRM. CRM programs need to be designed to appeal to the business’ customers. The best Call Centers are the ones which customers find easy to navigate. The best CRM vendors have the customer satisfaction in mind when designing their CRM applications.2. On-demand is the way to go. Many vendors offer traditional CRM programs and service. I believe, however, that On-demand CRM is the way to go. On-demand CRM is different from traditional methods in that instead
A leader knows they can’t do it alone.
A leader is a coach.
A leader is an encourager.
A leader views change as their ally.
A leader is willing to take risks today for something better tomorrow.
A leader is a learner.
A leader is a communicator.
A leader is a coordinator.
A leader is a listener.
A leader takes a long view – letting their vision keep their daily steps on track.
A leader is passionate.
A leader motivates and inspires.
A leader values results.
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to
It all started a couple of weeks ago when a friend asked me if I could scan and print some of her slides. No problem, I said.Boy, was I mistaken....As it turns out, I seldom use my scanner for slides. And no matter how many different 'Kathy' techniques I tried to get it to work, nothing. I even resorted to reading the online manual (what was I thinking?). Still didn't work.After several (okay, many!) bull-headed attempts to figure it out myself, I called the Epson tech help line.The good news, they actually answered the phone near midnight. The bad news? My scanner was out of warranty,
A leader cares about more than results though; she cares about those who are following her lead.
A leader makes a difference in the lives of others.
A leader is all of these things and much more.
Are People Born Leaders?
Sure they are – I mean everyone is born, right?
You might say that riddle-like answer misses the point. You say the real answer is that some people are truly born to lead.
And I would reply that your common statement implies that others aren’t born to be leaders.
So let’s examine that difference of opinion...
When people describe someone as a “born leader” they typically mean that the person is motivating, a good communicator and charismatic. And it is true; some people are blessed at birth with more natural ability in these ways.
But leaders can be great with different innate characteristics as well.
And there is no single small skill set that defines the perfect leader or guarantees success.
Everyone is born with a unique set of natural abilities. And all of us can develop skills and styles to complement those natural abilities.
Who is a Leader?
This question on the surface is the easiest question I’ve asked so far. After all, I’ve already given some examples.
People in certain roles are leaders, whether they’ve studied for the role, like a doctor, lawyer, teacher or minister… got elected to the role, like a county councilman, mayor, Senator or President... or worked up the through the organization like a supervisor, manager, Vice President or CEO.
You can ask most anyone the question “Who is a leader?” and those are the kinds of answers they will give you.
They are right, of course. But they are only partially right.
Leaders aren’t leaders because of a job title.
Leaders are leaders because they lead.
Which takes me back to my previous question – “Are people born leaders?” Yes they are. But it isn’t just a few that have been hand picked by our Creator or random genetics.
We have all been picked – genetics has selected us all.
We were all born to lead, in our own way.
We may not be the Chairman of the Board. We may not be the person on the stage.
We may not lead with oratory or flair.
We may lead by compassion.
We may lead by example.
We all can lead.
We all have the ability to be remarkable leaders.
Leadership isn’t about position.
Leadership isn’t about power.
Leadership is about potential – your potential.
You are a leader. Claim and believe this to be true, for it is.
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