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Casual Articles - Continuous Improvement - PDCA - The DO Phase
The best brands always try to do the right thing, so that their reputations will remain unsullied. But beyond that they grow, evolve and get better with time, while maintaining their special qualities from the past.We all have a personal brand with social, cultural, intellectual, and personal needs that may not necessarily be addressed in our daily work. Address these needs and you begin to improve your brand. Here is my agenda for building your brand. Join and participate in community and professional organizations Generate media coverage about your brand Stay in touch, or renew old ties with friends, family and business associatesLet’s examine how each one improves your brand.Join and participate in professional and comm
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For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
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"Information is a source of
learning. But, unless it is
organized, processed, and
available to the right people
in a format for decision making,
it is a burden, not a benefit."
For the life of me, I could never remember if creative types
or analytical types were left brain or right brain.Then one day, years ago, I found a cartoon that showed two
people at a party, a woman and a man. The woman is facing the
viewer and asks the man, "I can't remember. Are accountants
left brain or right brain?" The man's back is to the viewer.
And his head above his ears veers sharply to the left.I'm a little of both, analytical and creative. I can pretty
much turn one on or off at will, like I'm turning on a faucet.
Sometimes, though, I need to get into the "other mode" more
quickly than usual, and I need some tricks to get there.
For me, this usually happens when I need to get creative
quickly.I have a colleague who is mostly creative, bu
Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
What Is An Improvement Cycle?
"Everything we do is a process, every process has a customer"
The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.
The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.
The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.
---SIDEBAR---
Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.
Apart from getting the chance to read the main article (ID: 74077), I hope you have also read and understood the importance of the PLAN Phase...
"Continuous Improvement - PDCA - The PLAN Phase (ID: 76694)" - If you missed it, please read it first, then come back.
---END SIDEBAR---
You'll have guessed by now that I am kind of 'hot' on processes and following them BUT let's not spend forever planning and doing nothing - once we can move let's move, get momentum going - the data will tell us whther we are on the right track or not. Hey! that's what this whole process is all about...
We have a PLAN and trust it, we implement the plan (DO), we CHECK whether its working or not, if not, we fix it (ACT on the results).
Ready to take a look at the 1 detailed step in the DO phase?
TRUST YOUR PLAN
If you have followed the previous three steps in the PLAN phase, you will have identified your measures, defined the data required, and how / when it will be collected and by whom and over what period.
Eliminate the main causes of your problem or achieve your identified opportunity by faithfully implementing the action plan(s) you (and your team) have taken the time and energy to develop.
---SIDEBAR---
For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
---END SIDEBAR---
"Information is a source of
learning. But, unless it is
organized, processed, and
available to the right people
in a format for decision making,
it is a burden, not a benefit."<
Save Time and Money with Training: Computer, Projector, and Sound System Equipment RentalsEven if you own all the equipment you need for a computer training session you will save money by using the installation services of a computer rental company. Computer rental companies coordinate everything technical so you can concentrate on the execution of your computer training program.Trainers can become technicians very quickly when training computer equipment doesn't work properly.Training directors know how difficult it can be to 'work out all the bugs' before, during and after each training program.Execution is the key to training results and efficiencies. If 20% of the computers don't work, you can have a training disaster on your hands.Add up all the costs and d
---SIDEBAR---
Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.
Apart from getting the chance to read the main article (ID: 74077), I hope you have also read and understood the importance of the PLAN Phase...
"Continuous Improvement - PDCA - The PLAN Phase (ID: 76694)" - If you missed it, please read it first, then come back.
---END SIDEBAR---
You'll have guessed by now that I am kind of 'hot' on processes and following them BUT let's not spend forever planning and doing nothing - once we can move let's move, get momentum going - the data will tell us whther we are on the right track or not. Hey! that's what this whole process is all about...
We have a PLAN and trust it, we implement the plan (DO), we CHECK whether its working or not, if not, we fix it (ACT on the results).
Ready to take a look at the 1 detailed step in the DO phase?
TRUST YOUR PLAN
If you have followed the previous three steps in the PLAN phase, you will have identified your measures, defined the data required, and how / when it will be collected and by whom and over what period.
Eliminate the main causes of your problem or achieve your identified opportunity by faithfully implementing the action plan(s) you (and your team) have taken the time and energy to develop.
---SIDEBAR---
For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
---END SIDEBAR---
"Information is a source of
learning. But, unless it is
organized, processed, and
available to the right people
in a format for decision making,
it is a burden, not a benefit."
Fair Isaac, the company that develops the formula to determine credit scores looks at the average statistics of consumers and factors that into your score, called a (FICO). According to Fair Isaac the average consumer will have:· One inquiry on their personal credit report in a given year
· 54% of credit holders carry a balance of less then $5,000 on all debts other then a mortgage
· Have access to $12,190 on all credit cards combined“Now are entrepreneurs, like you, the typical consumer?” I asked one of my clients (J.G.). “No.”, said J.G.. “You will see that as an entrepreneur, we have several more credit needs then the average consumer. So when the personal credit bureaus compare us to the average consumer, our credit consumption is not normal. Which is why your cre
"Continuous Improvement - PDCA - The PLAN Phase (ID: 76694)" - If you missed it, please read it first, then come back.
---END SIDEBAR---
You'll have guessed by now that I am kind of 'hot' on processes and following them BUT let's not spend forever planning and doing nothing - once we can move let's move, get momentum going - the data will tell us whther we are on the right track or not. Hey! that's what this whole process is all about...
We have a PLAN and trust it, we implement the plan (DO), we CHECK whether its working or not, if not, we fix it (ACT on the results).
Ready to take a look at the 1 detailed step in the DO phase?
TRUST YOUR PLAN
If you have followed the previous three steps in the PLAN phase, you will have identified your measures, defined the data required, and how / when it will be collected and by whom and over what period.
Eliminate the main causes of your problem or achieve your identified opportunity by faithfully implementing the action plan(s) you (and your team) have taken the time and energy to develop.
---SIDEBAR---
For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
---END SIDEBAR---
"Information is a source of
learning. But, unless it is
organized, processed, and
available to the right people
in a format for decision making,
it is a burden, not a benefit."
It's always hard to be sure, isn't it, exactly when to follow up on a quote?I would always recommend within 48 hours for the following reasons:1) It is still a good time frame where people remember they have received your quote2) It shows that you are interested in helping them to get what they want3) Makes prospective clients feel cherished that you are interested in making sure their needs are met4) It allows you to iron out any potential misunderstandings and to 'get a feel' as to whether or not you have got the job. If they are still waiting on quotes from other Plumbers they will remember that you were prompt, courteous and interested.5) It helps you to plan ahead.As incredible as it sounds, I know some Plumbers who never follow up on a quote!
Ready to take a look at the 1 detailed step in the DO phase?
TRUST YOUR PLAN
If you have followed the previous three steps in the PLAN phase, you will have identified your measures, defined the data required, and how / when it will be collected and by whom and over what period.
Eliminate the main causes of your problem or achieve your identified opportunity by faithfully implementing the action plan(s) you (and your team) have taken the time and energy to develop.
---SIDEBAR---
For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
---END SIDEBAR---
"Information is a source of
learning. But, unless it is
organized, processed, and
available to the right people
in a format for decision making,
it is a burden, not a benefit."
Chapter 1Be the HouseIndividual decisions can be badly thought through, and yet be successful, or exceedingly well thought through, but be unsuccessful, because the recognized possibility of failure in fact occurs. But over time, more thoughtful decision-making will lead to better overall results, and more thoughtful decision-making can be encouraged by evaluating decisions on how well they were made rather than on outcome.
--Robert Rubin, Harvard Commencement Address, 2001Any time you make a bet with the best of it, where the odds are in your favor, you have earned something on that bet, whether you actually win or lose the bet. By the same token, when you make a bet with the worst of it, where the odds are not in your favor, you have lost something, whether you actuall
---SIDEBAR---
For those who missed the previous articles in this series, let's remind ourselves that a significant outcome or output from the Planning phase's 3 steps should be a well documented set of 'S.M.A.R.T.' goals or objectives.
---END SIDEBAR---
"Information is a source of learning. But, unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit." --William Pollard
Not just a quote to throw in an article but a key instruction to all of us...
And no, we are not talking about that awful meaningless twaddle we find in lots of company brochures to appease some shareholders. We are talking about a living, breathing plan that actually means something to those who either have to implement part(s) of it or will be significantly impacted by it i.e. employees, customers, suppliers, managers.
PDCA - PHASE 2 - STEP 4 - IMPLEMENTATION
Make sure everything is documented
Communicate plan with those who need to know
If leading a team, get buy-in and agree task delegation
Execute plan with measures, timelines, and established tracking method(s)
Everyone involved must have a clear and consistent understanding
Monitor your results over an agreed
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