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Casual Articles - Continuous Improvement: The Lean Six Sigma Left-Right Punch
Customer Service - A Lost Art?
Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!!As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere before.....and how true it is.Here are a few ways to improve customer service at your business: SMILE - Sounds too simple, right? As a cust
uess befoIs customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!!As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere before.....and how true it is.Here are a few ways to improve customer service at your business: SMILE - Sounds too simple, right? As a cust
Embroidering On Golf Shirts
EMBROIDERING ON GOLF SHIRTSDigitizing and Embroidery TipsWHEN TO CHOOSE EMBROIDERYWhen adding a design or logo to a golf shirt (also called sport shirt, polo or corporate casualwear), embroidery makes a powerful statement. It adds depth and dimension to any garment and is often used to designate a quality manufacturer or an upscale country club as well as help build name recognition for a company, group or organization.Golf shirts were literally designed for the golf course, cut with larger chest sizes and different armhole angles to allow for extended arm movements during a game of golf. In recent years, however, the golf shirt has moved beyond the golf course to casual business events and dinners out. Not just for men, golf shirts are also cut and styled for women and have
1. Why Lean Six Sigma?EMBROIDERING ON GOLF SHIRTSDigitizing and Embroidery TipsWHEN TO CHOOSE EMBROIDERYWhen adding a design or logo to a golf shirt (also called sport shirt, polo or corporate casualwear), embroidery makes a powerful statement. It adds depth and dimension to any garment and is often used to designate a quality manufacturer or an upscale country club as well as help build name recognition for a company, group or organization.Golf shirts were literally designed for the golf course, cut with larger chest sizes and different armhole angles to allow for extended arm movements during a game of golf. In recent years, however, the golf shirt has moved beyond the golf course to casual business events and dinners out. Not just for men, golf shirts are also cut and styled for women and have
I guess befor
Finding the Right Business Partner
One of the major challenges facing entrepreneurs and business leaders is finding the right business partners. Great care should be exercised when selecting associates because the right choice can bridge gaps and assist in the execution of your business plan. The wrong choice can harm the reputation and earnings of your company. One should consider the following when forming strategic alliances: Find Believers in Your Mission No one will champion your cause like a true believer in your vision, products, and services. Align yourself with those who comprehend the magnitude of what you are doing and will offer wholehearted support to your endeavors. Those who align themselves with you solely for monetary gain will often carry a short-term perspective that will conflict with your long-term business strategy.
Lean Six Sigma?One of the major challenges facing entrepreneurs and business leaders is finding the right business partners. Great care should be exercised when selecting associates because the right choice can bridge gaps and assist in the execution of your business plan. The wrong choice can harm the reputation and earnings of your company. One should consider the following when forming strategic alliances: Find Believers in Your Mission No one will champion your cause like a true believer in your vision, products, and services. Align yourself with those who comprehend the magnitude of what you are doing and will offer wholehearted support to your endeavors. Those who align themselves with you solely for monetary gain will often carry a short-term perspective that will conflict with your long-term business strategy.
I guess befo
Entrepreneurs Know People Make it Happen
Successful entrepreneurs learn early in their careers that good people make good things happen. When most of us start out in our own businesses, we think that money is the key to making a business successful. To some degree it is -- certainly if there is enough money things are easier, but money alone is not the answer.The validity of this statement can be found in every conversation you will have with rich, successful business people. I've had the good fortune to know several and to have met with many more. I don't think I can recall any conversation I ever had that either began or shortly after getting started didn't include the following questions."So Art, what's new? What are you doing? Anything I can get involved in?"They know it’s the people that make things happen and the best way they can increase their wea
Sigma?Successful entrepreneurs learn early in their careers that good people make good things happen. When most of us start out in our own businesses, we think that money is the key to making a business successful. To some degree it is -- certainly if there is enough money things are easier, but money alone is not the answer.The validity of this statement can be found in every conversation you will have with rich, successful business people. I've had the good fortune to know several and to have met with many more. I don't think I can recall any conversation I ever had that either began or shortly after getting started didn't include the following questions."So Art, what's new? What are you doing? Anything I can get involved in?"They know it’s the people that make things happen and the best way they can increase their wea
I guess befo
You Have a Future in Sales
How often have you heard this one (or said it?): “I don’t like sales, and besides… I’m no good at it.” Most of us have said it, no matter what our industry or profession, steering clear if possible of anything that smacks of sales. We prefer, instead the sweet smell of nearly anything else-- marketing, operations, management, engineering, accounting… anything else! “Just don’t ask me to go out and SELL something. No sir, no way, no thank you, ma’am. That’s just not me.”Well, hold on a minute and take another look, bubba: it darn well BETTER be you! In this Age of Fleeting ‘Permanent’ Employment, none of us can ever again settle back and forget about our need to sell ourselves. Like it or not, we’re bound to be out of our present job sooner or later, no matter how great we’re doing at it. So we’ve got to keep our selling skills s
How often have you heard this one (or said it?): “I don’t like sales, and besides… I’m no good at it.” Most of us have said it, no matter what our industry or profession, steering clear if possible of anything that smacks of sales. We prefer, instead the sweet smell of nearly anything else-- marketing, operations, management, engineering, accounting… anything else! “Just don’t ask me to go out and SELL something. No sir, no way, no thank you, ma’am. That’s just not me.”Well, hold on a minute and take another look, bubba: it darn well BETTER be you! In this Age of Fleeting ‘Permanent’ Employment, none of us can ever again settle back and forget about our need to sell ourselves. Like it or not, we’re bound to be out of our present job sooner or later, no matter how great we’re doing at it. So we’ve got to keep our selling skills s
I guess befo
Sponsorship and Sports – The ING Example: Running & Formula One
Sponsoring is one of the ways to build and fortalice a brand. And sport is always a good target. But sport it not the only target. Sponsorship at ING consists of three main programmes: sports, art and culture, and community development. states the ING sponsor policy. (http://www.ing.com/group/showdoc.jsp? menopt=spr&docid=074368_EN&lang=EN)Running has been ING’s main target for sponsoring sports events; because it is a sport of universal appeal, practiced by and accessible to millions of people across the globe … One of the largest events in our programme is the ING New York City Marathon.Running is one of the healthiest sports there is, healthy in many senses: it is a sport that can be practiced indoors, in nature, on the street (New York) and nearly everybody can join and it doesn't require any fuel.<
uess before we talk of the “why” of Lean Six Sigm
Sponsoring is one of the ways to build and fortalice a brand. And sport is always a good target. But sport it not the only target. Sponsorship at ING consists of three main programmes: sports, art and culture, and community development. states the ING sponsor policy. (http://www.ing.com/group/showdoc.jsp? menopt=spr&docid=074368_EN&lang=EN)Running has been ING’s main target for sponsoring sports events; because it is a sport of universal appeal, practiced by and accessible to millions of people across the globe … One of the largest events in our programme is the ING New York City Marathon.Running is one of the healthiest sports there is, healthy in many senses: it is a sport that can be practiced indoors, in nature, on the street (New York) and nearly everybody can join and it doesn't require any fuel.<
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