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  • Casual Articles - TQM Implementation Project Part 5b – A Case Study on Problem in Implementing Improvement Project

    Customers - NO
    Customers...NO!We were visiting in Gisborne, an attractive small town near Melbourne, Australia.Walking along the main street I saw a small clothing store with a very bold sign pasted on the door directly above the doorknob. It read:CUSTOMERS NO… jam donuts, sticky buns, fizzy drinks, mucky boots, cigarettes, ice creams, gooey lollies, water pistols, fairy floss or half-eaten fruit in this shop. Thank you.I understand the need to keep a shop clean, but the largest, loudest and st
    data to be collected. Due to lack of experience, the team struggle with it

    I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of

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    This TQM article, is a continuation from Part 5a published on [June 01, 2006 08:10:51 pm]. I will share about problem or difficulties faced by the team when they use the tools in the IMPROVE PHASE. Let’s see how we can handle problem or difficulties with Control lot and testing and Pilot the action / solution tools in the D.A.I.C. methodology for Improvement.

    Just to recap, tools used in the IMPROVE Phase are listed below. In this article, I will cover the tools in bold:

    Brainstorming of action / solution | Selection Grid | Benchmarking | Cost-Benefit Analysis| Control lot and testing | Pilot the action / solution | Force-Field Analysis | Prevention Planner

    Problem with Control Lot and Testing

      It is quite a challenge to use this tool not the tool itself but the planning go with it when need to run a control lot. First of all, the team need to consider several issues namely; Size of the control lot, duration of run, what parameter need to confirm, who will be involved, when to run it? Which shift to run it, and how is data to be collected. Due to lack of experience, the team struggle with it

      I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of t

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      t and testing and Pilot the action / solution tools in the D.A.I.C. methodology for Improvement.

      Just to recap, tools used in the IMPROVE Phase are listed below. In this article, I will cover the tools in bold:

      Brainstorming of action / solution | Selection Grid | Benchmarking | Cost-Benefit Analysis| Control lot and testing | Pilot the action / solution | Force-Field Analysis | Prevention Planner

      Problem with Control Lot and Testing

        It is quite a challenge to use this tool not the tool itself but the planning go with it when need to run a control lot. First of all, the team need to consider several issues namely; Size of the control lot, duration of run, what parameter need to confirm, who will be involved, when to run it? Which shift to run it, and how is data to be collected. Due to lack of experience, the team struggle with it

        I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of

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        | Selection Grid | Benchmarking | Cost-Benefit Analysis| Control lot and testing | Pilot the action / solution | Force-Field Analysis | Prevention Planner

        Problem with Control Lot and Testing

          It is quite a challenge to use this tool not the tool itself but the planning go with it when need to run a control lot. First of all, the team need to consider several issues namely; Size of the control lot, duration of run, what parameter need to confirm, who will be involved, when to run it? Which shift to run it, and how is data to be collected. Due to lack of experience, the team struggle with it

          I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of

          Networking is a Learned Skill
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          tself but the planning go with it when need to run a control lot. First of all, the team need to consider several issues namely; Size of the control lot, duration of run, what parameter need to confirm, who will be involved, when to run it? Which shift to run it, and how is data to be collected. Due to lack of experience, the team struggle with it

          I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of

          Branded Promotional Items Get You Noticed
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          data to be collected. Due to lack of experience, the team struggle with it

          I had a case where the team needs to confirm 4 process parameters. When the control lot is in progress, team members set the 4 parameters at the same time then data is collected. At the end of the run, data collected are not useful to make any correlation as they did not provide any pattern.

        How to Overcome Control Lot and Testing Problem

          Team need to understand the inter-relationship between each of the four parameters and how it influences the coating thickness. By requirement, the team needs to run four control lots for each of the parameter as a variable separately. In another word, the team needs to adjust one parameter setting with the rest the three locked. The idea is to see the effect of one parameter to the thickness by turn.

        Problem with Pilot the action / solution

          During the case of coating thickness, the team has confirmed the various setting after the control lot run. During the pilot run, team run into trouble even though all the four parameter wee set according to the new requirements. Production supervisor may over react and set the four parameters back to the old setting. It did not help either. As a result, reject for coating thickness increased dramatically.
        How to Overcome

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