Casual Articles - Business

Six Sigma – The Customer Angle
The foundation of Six Sigma is customer satisfaction and cost reduction by using various metrics and statistical tools. This is a customer-focused approach equipped with strategies and discipline at all levels of administration, planning and production. Six Sigma is aimed at achieving only 3.4 defects per million opportunities.Voice of the CustomerSix Sigma places highest priority on customer data input which provides the much-needed insight into what the customers need and what he or she is thinking about the products al

You Have Two Ears and One Mouth for a Reason - Listen to Your Customers
Everybody that has something to sell is eager to tell the world all about it. All too often, they do not take the time to listen to customer input, which can have a profound impact on the success of the product or service being sold. Whatever you have to sell may seem the greatest thing since indoor plumbing to you, but if it is missing key elements that your customers expect, it is not likely to sell very well.Back in the early 1990's, the Boeing Company decided to make some radical changes in how they designed and built their

I’ve written often on the subject of leadership development and talent management because very few things in business can catalyze change and create sustainable growth like leaders who understand how to leverage their talent and resources. It takes more than charisma and subject matter expertise to be a leader it also takes a keen understanding of how to create organizational leverage.

One of the main keys to generating organizational leverage is for C-suite executives and entrepreneurs to know when, where and why to deploy (or redeploy) talent and resources. It has been my experience that it is much easier to recruit talent or acquire resources than it is to properly deploy talent and allocate resources.

Jack Welch the former head of GE built a reputation as one of the great business leaders of this era. When asked how he transformed a lack-luster, institutional, global corporate giant into a dynamic culture focused on innovation and growth, Welch responded by saying; “My job is to put the best people on the b

Rapid Growth in Telecom & VoIP Employment Opportunities
U.S. Department of Labor forecasts show that the second fastest growing occupation through 2014 is that of Network Systems and Data Communication Analysts. Jobs in this category are expected to increase by 55% compared to the employment level in 2004.Ranked 5th in this time horizon were jobs for Computer Software Engineers-Applications, which are seen as growing by 48%. Ranked 8th, 11th and 12th, respectively, are Computer Software Engineers-Systems Software, Network and Computer Systems Administrators and Data Base Administrato

rage their talent and resources. It takes more than charisma and subject matter expertise to be a leader it also takes a keen understanding of how to create organizational leverage.

A Brief History of Digital Signage
Digital signage is a relatively new form of advertising that allows companies to use electronic screens to broadcast information, commercials, or anything else of their choosing to large amounts of people. This kind of advertisement is spreading to different venues like wild fire. From malls to restaurants to airports to post offices, digital signage is sweeping the advertising market. But where did it all start? Digital signage was used in the 1970’s in stores with VCRs and televisions to attract customers but it was always on a c

to generating organizational leverage is for C-suite executives and entrepreneurs to know when, where and why to deploy (or redeploy) talent and resources. It has been my experience that it is much easier to recruit talent or acquire resources than it is to properly deploy talent and allocate resources.

How To Tame The Buying Beast Inside Your Customer
What if you can understand and control your customer’s mind? What if you can influence, persuade and motivate your customers to buy from you? Well, I’m not talking about a magic trick or lay down a lesson of motivation. It’s about understanding the different reactions made by the human mind in various situations. I’m going to briefly discuss 3 key aspects of psychological secrets that you can apply in your promotion efforts for a certain increase in customer response. They are,1. Curiosity 2. Because / Reason Why 3. Gr

o recruit talent or acquire resources than it is to properly deploy talent and allocate resources.

Using Teleconferences to Gain Free Advertising & Publicity
We live in an information rich age. Businesses everywhere are looking for content all of the time – content for e-zines, articles, blogs, websites and teleconferences. Teleconferences are telephone conferences where customers dial into a bridge line and listen to a half hour or hour long session given by an expert in a chosen topic. Teleconferences are becoming so popular for three key reasons: 1. It brings you closer to your customers. By being able to communicate with your customers on a weekly or mo

hen asked how he transformed a lack-luster, institutional, global corporate giant into a dynamic culture focused on innovation and growth, Welch responded by saying; “My job is to put the best people on the biggest opportunities and the best allocation of dollars in the right places. That's about it. Transfer ideas and allocate resources and get out of the way." Welch clearly not only understood the concept of organizational leverage through proper deployment of talent and resources…He mastered it.

I’ve heard it said that the role of a leader is to create and manage good followers. While there is an element of truth in that statement if this is what you aspire to as a leader it constitutes a complete underutilization of leadership responsibility. I believe great leaders will mentor and coach subordinates for the purpose of identifying and developing other great leaders.

By way of example when I was in the military I witnessed many of my peers who felt it was their job to exercise command by giving orders and ha

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Lean enterprise and business process improvement, business optimization, cost cutting TQM, quality, Six Sigma, business reengineering and other such-like initiatives, falls within the cadre of business process management.

If you sell goods or services by telephone, fax, or the internet, then the timing of your delivery MUST comply with federal law.

IT service contracts are critical because they will give you more dependable customers. The service agreement coupled with a dependable IT department will guarantee better business relationships.

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