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Casual Articles - Are You Tolerating Less Than Your Standards
Our love affair was coming to a close, I was afraid. I had done my best, but the handwriting was on the wall. She had been really good to me all those years. She had provided everything a man could want, and probably more. She was always prompt, efficient, reliable and there for me. And the way she moved and gyrated. Oh my! I even liked her fresh smell after taking in a particularly large load. But that was a distant memory now. I
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace an
It is so easy to make use of business cards to advertise your business. They are so inexpensive if you design and print them yourself and they can be very good little advertisements for your business.Never leave your home without your cards so that you will always be ready to give one to someone you meet who you would like to introduce your business to. This is the way to make people aware of your store in the area. You wa
1. Do you have clearly defined standards? When employees are not performing, the first place to look is to your definition of what you would like for them to do. Too many job descriptions are vague or contain perceptions instead of clear behaviors. Do your job descriptions include standards like, "Responds to Customers in a courteous manner", "Dresses professionally", or "Responds immediately to Customer concerns"? If any of these statements sound familiar, the first reason why you may be experiencing low performance is due to the lack of clarity of your standards. Define "professional" "courteous" and "immediately" and then your employees will have a clearer understanding of what you expect them to do.
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace and
"I have great news for you! You’ve been promoted! Go forth and lead!"Although perhaps not in so many words, that is the essence of what new managers hear when they learn of their promotion. Organizations typically don't provide new managers with a lot of support. While promotions to highly skilled technical positions usually include additional training, mentoring, or some clear way to learn new skills, management and
1. Do you have clearly defined standards? When employees are not performing, the first place to look is to your definition of what you would like for them to do. Too many job descriptions are vague or contain perceptions instead of clear behaviors. Do your job descriptions include standards like, "Responds to Customers in a courteous manner", "Dresses professionally", or "Responds immediately to Customer concerns"? If any of these statements sound familiar, the first reason why you may be experiencing low performance is due to the lack of clarity of your standards. Define "professional" "courteous" and "immediately" and then your employees will have a clearer understanding of what you expect them to do.
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace an
As customers and consumers become more and more demanding, hostile and belligerent in the market place it becomes more and more difficult to please them. Nevertheless, for the small business owners and companies that can satisfy them many a fortune awaits. Good customer service brings them back and this is the reason why all entrepreneurs, executives and employees on the front line need to understand that customer service is a conta
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace an
Medical transcription is the process in which people accurately and rapidly transcribe medical reports and records that are dictated by doctors and other medical practitioners. These include medical and physical reports and records, operation reports, clinic notes, office notes and so on. Medical transcriptions are done by converting telephonic conversations into electronic text form. Medical transcription is an information technolo
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace an
First, thanks to the good folks at Yahoo! for their Long and Winding Road summit series they presented here in Dallas this morning. They are a class act and man are they on brand. My name tag looked professionally printed and my name was even in the Yahoo! approved font.The main topic of this cooperative effort by Y! and OMD was the purchase cycle and how it has been affected by the internet. I agreed with most of it, alth
2. Do your Managers hold your employees accountable for following the standard? If you look around your workplace and find that people are not dressed professionally, are eating in the work environment or are communicating in ways that do not meet your expectations; look to your Supervisors for answers. When someone does not follow the dress code, is this communicated to the employee? If Supervisors are not holding employees accountable for following the standard, then the employees will do as much as they think they can get away with. People's performance only rises to the highest level of tolerance of your standards, not to the standards themselves. Teach your Supervisors how to effectively communicate the standards and how to convey messages that could be perceived as negative. When you have to tell employees that they are not following the standard, it can be an uncomfortable situation. But it doesn’t have to be. Teach your Supervisors how to use “I statements”, clearly stated facts and how to avoid accusatory language and their exchange of id
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