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Casual Articles - Put On Your Leaders Hat And Watch Their Attitude Change
If you have ever worked in a Contact Centre or any other customer facing area in any business you would have come across irate customers. No one finds it easy to deal with angry customers. However, learning the techniques described in this article will prepare you to deal more professionally with angry customers.Why it’s important to deal with angry customers professionally?Business success depends on repeat business, which I don’t need to substan
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the abili
Mama's Pizza Recipe Made $1,000 Per Day!Do you have a passion for making pizza? You can turn that passion into a very profitable side business making over $1,000 per day on a weekend. Or maybe you want to raise funds for your special event or group. Selling pizza can be your answer. This is a very simple business that has helped me get through some tough financial times. First, I want to tell you this is my Mama’s recipe and I am going to give
Let’s face it, not all staff have attitudes that are productive. So how do you change their attitude? You start by changing yours. If you change your attitude to them, you will change their attitude to work!
Let’s take a look at some typical workplace attitudes of managers and show you how they have an affect on the productivity and profitability of your organisation.
What hat are you wearing?
There are 4 basic attitudes that managers can take. See if you can recognise yourself or others in these descriptions. I know I’ve had all these types of managers in my career.
Do as I say not as I do – the crown
I like to think of this as the Royal attitude. There is one set of rules for management and another set of rules for the staff. Royal decrees are made from up high and the subjects are expected to comply.
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the abili
The safe practice of online credit card processing: 3 things event planners and their attendees should look for.It's fair to say that chasing up payments is on the list of life's most tedious and time consuming tasks. The advent of online credit card processing (instant transactions), has somewhat alleviated this for event organizers who use it as a benefit of online registration. Credit card use however, already carries its fair share o
Let’s face it, not all staff have attitudes that are productive. So how do you change their attitude? You start by changing yours. If you change your attitude to them, you will change their attitude to work!
Let’s take a look at some typical workplace attitudes of managers and show you how they have an affect on the productivity and profitability of your organisation.
What hat are you wearing?
There are 4 basic attitudes that managers can take. See if you can recognise yourself or others in these descriptions. I know I’ve had all these types of managers in my career.
Do as I say not as I do – the crown
I like to think of this as the Royal attitude. There is one set of rules for management and another set of rules for the staff. Royal decrees are made from up high and the subjects are expected to comply.
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the abili
I promise you’ll be able to finish this article before you finish the first half of your PBJ. Are you sitting down? Good. Because I have some startling news for you.Print ads are here to stay. That’s right. Those dusty, musty, fusty old relics of the century past are still with us. And despite the ubiquity of commercials on radio and TV; despite the onslaught of banners, pop-ups and all manner of intrusive online ads; newspapers and magazines
What hat are you wearing?
There are 4 basic attitudes that managers can take. See if you can recognise yourself or others in these descriptions. I know I’ve had all these types of managers in my career.
Do as I say not as I do – the crown
I like to think of this as the Royal attitude. There is one set of rules for management and another set of rules for the staff. Royal decrees are made from up high and the subjects are expected to comply.
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the abili
Have you ever heard of backlinks? If not, you have come to the right place. Here, through this informative article, we will take a much closer examination of backlinks. Not only will you be able to learn more about backlinks are and how they work, but you will also be able to find out how to build your own backlink. Read on to find out more.What Are Backlinks?Backlinks are incoming links to a website. They allow you to keep track of other websites
Do as I say not as I do – the crown
I like to think of this as the Royal attitude. There is one set of rules for management and another set of rules for the staff. Royal decrees are made from up high and the subjects are expected to comply.
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the abili
A correspondent to AdBriefing, my monthly newsletter, has posed a very sticky question. How, she asks, can you tell whether a headline you have written is a good one…or not? What she means by this, I imagine, is whether the headline will actually help to make sales, rather than just act as a passing amusement to its readers.The latter precept, that a headline should actually try to sell something, is not as universally known as it might be. The vast prop
This type of manager uses their position to gain loyalty and force staff to comply or maybe it’s off with your head! The result is people start to act like helpless subjects, loosing the ability to make decisions.
Do as you are told – the hard hat
The manager is in charge and simply tells the labour what to do. They take on all the responsibility for decision making, hence the need for the hard hat for when things start to fall down around them. They use fear to get the job done and on the surface it appears to work but consider this. In his book “Emotional Intelligence”, Daniel Goleman found that 7 out of 10 American workers are afraid to question their manager even when they know they are wrong and could cause the company to waste money. When people act out of fear they make more mistakes and spend time trying to hide them.
Do what you think is right – the mask
On the surface it seems like a great idea to give staff more responsibility but if overdone it’s not managing or leading, it’s showing you don’t care. This manager shows no emotion and never lets people know what is going on. Their favourite saying is “come and see me if you have any problems”. There is a major lack of communication as they hide behind the mask (or the closed door). Some managers
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